service desk analyst Jobs

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Service Desk Analyst

Softworld, Inc.

Carlsbad, California, USA

Contract

Job Title: Service Desk Analyst Job Location: Carlsbad, CA 92008 Onsite Requirements: Positive attitude and team player 2 years+ technical support experience, wearing many hats Experience with Active Directory, MS Exchange and Windows OS Job Description: The Service Desk Analyst role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when

Service Desk Analyst

Hexaware Technologies, Inc

Florham Park, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

Service Desk Analyst

EdgeAll

Atlanta, Georgia, USA

Full-time

Must have Experience. Excellent Communication Skill. Strong Experience & background in Global Service Desk. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Active Directory-O365 is Required. Parameters Communication Fluency: Grammar & Pronunciation: Technical Knowledge: ITIL/Service Desk Knowledge: MIM Process Knowledge: Job Description We are looking for a Service Desk Engineer to provide technical assistance to our clients. They will be the first poin

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk Analyst

TEKsystems c/o Allegis Group

Oshkosh, Wisconsin, USA

Full-time

Join Our Team as a Service Desk Analyst I - First Shift or Afternoon Shift! Are you ready to launch your IT career with a company that values growth, learning, and innovation? We're looking for enthusiastic, tech-savvy individuals to join our onsite Service Desk team and be the first line of support for our internal users. This is your chance to gain hands-on experience in a dynamic enterprise environment! Shift Options: First Shift: Monday-Friday, 7:30 AM - 4:30 PMAfternoon Shift: Monday-Frid

Service Desk Analyst

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motiva

Service Desk Analyst

TEKsystems c/o Allegis Group

Minneapolis, Minnesota, USA

Full-time

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motiva

Service Desk Analyst

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motiva

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Providence, Rhode Island, USA

Full-time

Description Service Desk Analyst responsibilities Serve as the first contact with customers who need technical assistance via the phone or email Perform troubleshooting using different diagnostic techniques Troubleshoot, diagnose, and resolve technical hardware and/or software issues Provide quick resolution and excellent customer service Redirect unresolved issues to the next level of support personnel Provide needed information on IT products or services Keep record of problems and their resol

Service Desk Analyst

TEKsystems c/o Allegis Group

Kansas City, Missouri, USA

Full-time

Attention!! We are hiring a Tier 2 Service Desk Analyst for a Global IT Infrastructure Consulting Company! Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motiva

Service Desk Analyst

TEKsystems c/o Allegis Group

Houston, Texas, USA

Full-time

Description Job Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the cha

Service Desk Analyst

TEKsystems c/o Allegis Group

Oshkosh, Wisconsin, USA

Full-time

Description: TEKsystems is partnering with a local client in the search for two Service Desk Technician. This is a long term contract role that sites on site in Oshkosh, WI. This role will be first level phone support for all end user issues over phone, email, and chat. Relevant technologies for this role include: Windows 10, ServiceNow, O365, Active Directory, and Computer Hardware. They have two shifts to Monday through Friday - 7:30am - 4:30pm and 1:30-10:30pm Skills: Help Desk Support, Troub

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Houston, Texas, USA

Full-time

Description MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE HIGHLY PREFERRED The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive a

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

Description MUST HAVE MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and resu

IT Service Desk Analyst

TEKsystems c/o Allegis Group

Chicago, Illinois, USA

Full-time

Description MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE HIGHLY PREFERRED The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive a

IT Service Desk Analyst ** Largely Remote **

Amerit Consulting

Brisbane, California, USA

Contract

Overview: Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks accomplished IT Service Desk Analyst. Candidate must be authorized to work in USA without requiring sponsorship Location: Brisbane, CA 94005 (Largely Remote) Duration: 6 months contract w/ possibility of extensions Notes: Schedule: Mon Fri, 8 hours/day between 07:00am 06:00pm Pacific Time with 1 hour lunch. Location: First 3-4

Service Desk Analyst

GavinHeath, LLC

Westwood, Massachusetts, USA

Contract

Service Desk Analyst Westwood, MA 22/h Contract 4 days onsite, 1 remote GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. Th

(SERVICE DESK TEAM LEAD), Service Desk Analyst ,Service Desk Specialist

EdgeAll

Jersey City, New Jersey, USA

Full-time

Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed s

Service Desk Analyst

TEKsystems c/o Allegis Group

Dallas, Texas, USA

Full-time

Description Job Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the cha

Service Desk Analyst/ Lead

HL Solutions LLC

San Diego, California, USA

Contract, Third Party

Job Summary: Seeking customer-focused Service Desk Agents to provide front-line technical support for a critical public sector department. The role involves handling resident inquiries via phone, email, or chat, logging issues in Salesforce or Jira, and collaborating with technical teams to resolve problems efficiently. Key Responsibilities: Serve as first contact for resident/public inquiries. Log and categorize tickets accurately. Collaborate with technical teams for issue resolution. Escalate