service desk analyst Jobs

1 - 20 of 29 Jobs

Senior Service Desk AnalystJob Title - Senior Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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New York, New York, USA

Full-time

The Service Desk Analyst Role will be responsible for providing excellent customer service to 300+ end users, both in a helpdesk capacity as well as desktop and Audio-Visual support, specifically in Microsoft Teams. Responsibilities include resolving Level 1 and Level 2 support desk and desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups. This includes receiving, prioritizing, documenting, and active

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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St. Cloud, Minnesota, USA

Full-time

There's currently a Service Desk Analyst opportunity available with a growing company in St. Cloud, MN. This will be on-site 100% in St. Cloud, MN and start as a 6 month contract to hire. Hoping for candidates with a flexible schedule as the client solidifies a shift. Planning for 36-40 hours of work per week. Open to individuals with a variety of IT experiences. Feel free to apply if you'd like to learn more. Top Skills: - 1-2 years of IT experience (i.e service desk, hardware depot, desktop

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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St. Cloud, Minnesota, USA

Full-time

Description The primary focus is to provide timely, professional technical support to end users for issues and questions related to applications, computer, network, telecom, and point of sale systems. This individual is responsible for managing Help Desk tickets from initial contact through resolution, including the escalation of tickets to other team members, as necessary. This position is expected to follow up with end users appropriately throughout the communication and resolution process. Ca

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working

Sr. Service Desk AnalystJob Title - Sr. Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Description This company is a global infrastructure advisory firm that provides engineering and consulting services across various sectors. Founded over 70 years ago, the company has a rich history of innovation and practical solutions. Their services span multiple markets, including: Marine Terminals: Planning, design, and technology solutions for efficient cargo movement. Transportation: Visionary design and planning for connected goods movement. Energy: Solutions for sustainable energy infras

Intermediate (5-7+yrs) Workplace Service Desk AnalystJob Title - Intermediate (5-7+yrs) Workplace Service Desk Analyst

Peoplelink LLC dba TeamSoftCompany Name - Peoplelink LLC dba TeamSoft

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Cincinnati, Ohio, USA

Contract

Intermediate (5-7+yrs) Workplace Service Desk Analyst Location: Cincinnati, OH Duration: CONTRACT TO HIRE. Contract for at least 3 months possibly more prior to becoming an FTE. Onsite 5 days a week until they truly get up to speed. After they can potentially work remote for one day a week taking turns with team. REQUIRED SKILLS 5-7+yrs of the following: Cisco Call ManagerWorking with multiple telecom/IT vendorsProvision and manage cloud-based calling and tracing out analog linesPunch down use

Service Desk AnalystJob Title - Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Radford, Virginia, USA

Full-time

Job#: 2073000 Job Description: Service Desk Analyst needed onsite in the Radford, VA area Location: Radford, VA Pay: $25/hr.+ Shift: 3rd shift (11 PM - 7 AM) Contract: 24 months Qualifications: Degree or Sec+ or ITIL certification (degree preferred)Previous military experience would be a plus Responsibilities: Field user communication, create and document tickets, troubleshoot, and escalate issues.Provide initial support and analysis, monitor and track incidents, and communicate progress.Co

Service Desk Analyst L3Job Title - Service Desk Analyst L3

Robert HalfCompany Name - Robert Half

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St. Charles, Illinois, USA

Contract

Description We are looking for a knowledgeable and proactive Service Desk Analyst L3 to join our team in St. Charles, Illinois. In this long-term contract role, you will provide advanced technical support to ensure seamless IT operations across various offices. This position requires a strong background in IT, excellent problem-solving skills, and a commitment to delivering exceptional service to end-users. Responsibilities: Provide advanced technical support for hardware, software, and network

Service Desk AnalystJob Title - Service Desk Analyst

HAYSCompany Name - HAYS

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Kentucky, USA

Contract

Service Desk Analyst - Contract or CTP - Louisville, KY - $30.00 -$35.00/hr. The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. Applicants must be legally authorized to work in the United States. Sponsorship not available. Our client is se

Service Desk Analyst Healthcare ITJob Title - Service Desk Analyst Healthcare IT

Learn Beyond Consulting LLCCompany Name - Learn Beyond Consulting LLC

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Maryland City, Maryland, USA

Contract

Job Title: Service Desk Analyst Healthcare ITLocation: Maryland, MD (Hybrid)Duration: Long-Term Contract Interview Mode: In-Person Only Job Overview:Client is looking for a reliable and customer-focused Service Desk Analyst with experience supporting healthcare applications and systems. This role is critical in ensuring timely technical support to end-users including clinicians, administrative staff, and IT teams, with a focus on resolving issues related to EHR systems, medical applications, a

Service Desk Analyst / Phone-Based Expereince RequiredJob Title - Service Desk Analyst / Phone-Based Expereince Required

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Crystal Lake, Illinois, USA

Full-time

We're working with a global law firm in Chicago that has been providing quality service for decades. The team is going through seasonal coverage gaps and needs additional hands. This is temporary help on their Tier 1 Service Desk team. This is a customer support-heavy role, with 99% phone support, handling 20 calls per day. You will also be able to support a Windows 10 to 11 migration. Overall, they need someone who is comfortable jumping in on a fast-moving, high-volume desk. This contract will

Service Desk AnalystJob Title - Service Desk Analyst

Consulting Solutions LLCCompany Name - Consulting Solutions LLC

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Rock Hill, South Carolina, USA

Contract

Role summary: The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolv

Phone Support Service Desk AnalystJob Title - Phone Support Service Desk Analyst

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Join a global, highly structured enterprise with a reputation for operational excellence. We're hiring a Phone Support Service Desk Analyst to help manage frontline IT needs for a professional services team. In this role, you'll be the first point of contact for technical issues, ensuring users remain productive and supported across a complex suite of tools and platforms. It's a great opportunity to build hands-on experience in a fast-paced environment, while supporting a tech-savvy and highly e

Bilingual (Mandarin/English) Service Desk AnalystJob Title - Bilingual (Mandarin/English) Service Desk Analyst

CAICompany Name - CAI

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Full-time

Job ID Number R5490 Employment Type Full time Worksite Flexibility Remote Job Summary As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. Job Description We are looking for a bilingual customer service-oriented Bilingual Service Desk Analyst to provide Level 1 technical support to both English and Mandarin speaking users in an efficient and accurate manner. This

Service Desk Analyst – Tier 1Job Title - Service Desk Analyst – Tier 1

DMICompany Name - DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Service Desk Analyst – Tier 2Job Title - Service Desk Analyst – Tier 2

DMICompany Name - DMI

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Arlington, Virginia, USA

Full-time

Service Desk AnalystJob Title - Service Desk Analyst

IT-SCIENTCompany Name - IT-SCIENT

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Michigan, USA

Contract

Role : Service Desk Analyst Location : Hybrid (Oakland, MI) Description: Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution. ITIL certification preferred. Additional Service Center responsibilities duties as required. Environment: CA Service Desk, Microsoft Desktop OS, Mic

Service Desk AnalystJob Title - Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Danville, Pennsylvania, USA

Full-time

Job#: 2066789 Job Description: This Opportunity is Remote, however candidates must be reside in PA. Job Summary the Service Desk Technical Analyst is responsible for tasks related to IT hardware, infrastructure, access, application, and software support, including the Electronic Health Record (EHR) System. This includes issue resolution, access management, request fulfillment, training, testing, implementation, go-live support, and maintenance. The IT Service Desk serves as a front-line and tier

Tier 2 Service Desk AnalystJob Title - Tier 2 Service Desk Analyst

GovCIOCompany Name - GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues

Tier 1 Service Desk AnalystJob Title - Tier 1 Service Desk Analyst

GovCIOCompany Name - GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and