Service desk analyst jobs

Henderson, Nevada

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Today

Job Title: Service Desk Analyst Location: Henderson, NV - 89074 (100% Onsite) Duration: 6months contract to hire Shift: M-F 8am-5pm or 9am-6pm PST Years of Experience: 1-3 years experience in a Tier 1 service desk role General Summary: Under specific direction, configures, implements and provides tier 1 support for incident resolution and service request processes regarding employees with technical problems and information technology issues involving applications and the hardware these applica

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Contract

$30 - $35

Service Desk Analyst

Henderson, Nevada

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Today

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Contract

$30 - $35

Service Desk Analyst

Boston, Massachusetts

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Today

Job#: 3054811 Job Description: Service Desk Analyst Location: Charlestown, Massachusetts (On-site) Pay rate: $22/hr Role Overview The Service Desk Analyst delivers high-quality technical support across a complex enterprise environment. This role owns the full lifecycle of incident and service request management, including intake, triage, troubleshooting, resolution, and documentation, while providing an exceptional customer experience. The position requires strong technical troubleshooting

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Full-time

$22 - $22 per hour

Service Desk Analyst

Los Angeles, California

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Today

Service Desk Analyst Our client is seeking a Service Desk Analyst to provide frontline technical support in a fast-paced, customer-focused environment. This role is ideal for someone who enjoys troubleshooting technical issues, assisting end users, and delivering exceptional service. The ideal candidate is a strong communicator who can manage inbound support calls, resolve technical issues efficiently, and take ownership of support requests from start to finish. As part of our process after appl

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Full-time, Contract

USD70,000 - USD70,000

Service Desk Analyst II

Leawood, Kansas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst II in Leawood, KS. Summary: We are seeking a hands-on Service Desk Analyst II who combines strong technical troubleshooting skills with a customer-focused approach. This individual will provide support across hardware, software, networking, and end-user technologies while ensuring issues are properly documented, prioritized, and resolved. Key Responsibilities: * Respond to, evaluate, prioritize, and troubleshoot user

Contract

$26 - $30 hourly

Tier 1/2 Service Desk Analyst (Senior)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service requests, resolve approved first-contact and Tier 2 issues, maintain complete ticket records, confirm service restoration, and escalate potential outage signals. Senior Analysts handle complex or high-priority cases within the Tier 1/2 support scope and provide technical guidance t

Full-time

Service Desk Analyst / Desktop Support Analyst (Tier 1/2)

Tucson, Arizona

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Today

Title: Service Desk Analyst / Desktop Support Analyst (Tier 1/2) We are hiring a Service Desk Analyst to provide first and second-level technical support in a fast-paced enterprise environment. This role is ideal for professionals with strong troubleshooting capabilities, excellent customer service skills, and experience supporting end users across software, hardware, networking, and collaboration platforms. Key Responsibilities: Provide remote support for software, hardware, and connectivity is

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Contract

$30 - $31

Tier 1/2 Service Desk Analyst (Journeyman)

Chicago, Illinois

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Today

Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved first-contact issues, perform Tier 2 system-support activities within their authorized scope, and escalate problems requiring advanced technical or engineering assistance. The Tier 1/2 Service Desk Analysts serve as initial points of contact for issues involving computer hardware, sof

Full-time

Tier 3 Service Desk Analyst

New York, New York

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12d ago

Position: Tier 3 Service Desk Analyst Contract Duration: 6 months (possible to extend) Location: New York, NY 10011 (Onsite) Tier 3 Service Desk Analyst (New York City) We re looking for a highly skilled Tier 3 Service Desk Analyst to join a fast-growing IT team in New York. This is a hands-on, high-impact role for someone who thrives in complex technical environments, takes full ownership of issues, and enjoys improving how IT support operates at scale. What you ll do Act as the final escal

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Contract

USD 32-36

Service Desk Analyst

Houston, Texas

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Today

Qualifications: +7 years in IT Support +2 years in Manager support MSP or Multi client support experience Strong understanding of SLAs and KPI Excellent Written and Verbal Communication skills Proven track record of team development Experience with process improvement initiatives Strong analytical and reporting skills Comfortable in handling client escalations directly Knowledge of Windows, M365, networking basics Ability to manage REMOTE/Global teams ITIL foundation certification M

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Full-time, Part-time, Third Party, Contract

Service Desk Analyst / Desktop Support Analyst - W2 $26/hr

Tucson, Arizona

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Today

Title: Service Desk Analyst / Desktop Support Analyst We are seeking a Service Desk Analyst to provide technical support to end users across a variety of enterprise technologies. This fully remote opportunity is ideal for candidates with Help Desk, Service Desk, or Desktop Support experience who enjoy troubleshooting technical issues and delivering exceptional customer service. Key Responsibilities: Provide support for computer, application, system, device, access, and hardware-related issuesDia

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Contract

$26 - $26

Service Desk Analyst

Nashville, Tennessee

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14d ago

Title: Service Desk Analyst Duration: 12 Months Location: 312 Rosa Parks Avenue, Nashville, TN 37243 (Onsite) *Local candidates only* Job Description: Must be able to lift at least 50 pounds. IT Call Center Experience preferred. Able to handle call volume of up to 30 calls per day. People/Customer Service skills required. Printer Administration and Troubleshooting Server Print Queue and local Queues. Active Directory Management Able to navigate Different OUs. Able to look up attributes. Able to

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Contract

20 - 25

Service Desk Analyst

Los Angeles, California

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16d ago

Job Title: Service Desk Analyst Type: 6 Months Contract to Start Note: This role requires full-time onsite presence in Century City, CA, with occasional travel based on business needs. Position Summary: The ServiceDesk Analyst Onboarding Tech is responsible for maintaining the desktop operating environment. They serve as members of the Systems Support team and are the first step in the support escalation ladder. This individual assists the infrastructure team in resolving technical issues for en

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Contract

Depends on Experience

Service Desk Supervisor

Dallas, Texas

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Today

Job ID: 2618185 Location: Dallas, TX, US Date Posted: 2026-10-20 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an experienced Service Desk Team Supervisor to oversee daily operations of a 24/7 Service Desk, lead a team of technical support analysts, and manage contractor pers

Full-time

USD 80,001.00 - 120,000.00 per year

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join a fast-paced IT team supporting a large enterprise environment! We're seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users across a complex and dynamic organization. This is a great opportunity for someone who enjoys solving problems, helping people, and building a career in IT. What You'll Do: * Serve as the first point of contact for tech

Contract

$25 - $31 hourly

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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20d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Desktop Support /Service Desk Analyst|Cloud IT Support - FTE

Des Moines, Iowa

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Today

Description TITLE: CLOUD IT SUPPORT SPECIALIST - TIER 1 - 3 - WORK EASTERN TIME ZONE HOURS. IMMEDIATE HIRE! IMMEDIATE INTERVIEW! LOCATION: 100% REMOTE OR HYBRID Direct Hire PERM up to $75K PLUS OVERTIME + BENEFITS! At least 2 years of PROFESSIONAL experience. College experience only won't be considered. PERKS: Company is migrating to the CLOUD! HUGE OPPORTUNITY TO GAIN CLOUD EXPERIENCE Do you love helping others & solving tech challenges? Are you an IT Support Analyst who thrives on delive

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Full-time

USD 65,000.00 - 75,000.00 per year

Agentic Workplace Experience Service Desk Analyst

Denver, Colorado

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11d ago

Role overview Reporting to the Senior Manager, Agentic Workplace , the Agentic Workplace Experience Service Desk Analyst will play an important role in helping Liberty Global deliver a modern, secure and AI-enabled digital workplace experience for employees. As part of the Agentic Workplace team, you will support colleagues across the United States while partnering closely with teams in the United Kingdom and the Netherlands. You will provide front-line technology support, help drive the adopt

Full-time

USD 60,000.00 - 85,000.00 per year

ACE Account Service Desk Specialist (Tier 2 - ASD)

Ashburn, Virginia

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Today

Req ID: 41966 Summary ACE Account Service Desk Specialist (Tier 2 - ASD) Ashburn, VA (Remote) Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge tec

Full-time

USD 17.00 - 18.00 per hour