service desk analyst Jobs

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Service Desk AnalystJob Title - Service Desk Analyst

EdgeAllCompany Name - EdgeAll

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Atlanta, Georgia, USA

Full-time

Must have Experience. Excellent Communication Skill. Strong Experience & background in Global Service Desk. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Active Directory-O365 is Required. Parameters Communication Fluency: Grammar & Pronunciation: Technical Knowledge: ITIL/Service Desk Knowledge: MIM Process Knowledge: Job Description We are looking for a Service Desk Engineer to provide technical assistance to our clients. They will be the first poin

Service Desk AnalystJob Title - Service Desk Analyst

Softworld, Inc.Company Name - Softworld, Inc.

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Carlsbad, California, USA

Contract

Job Title: Service Desk Analyst Job Location: Carlsbad, CA 92008 Onsite Requirements: Positive attitude and team player 2 years+ technical support experience, wearing many hats Experience with Active Directory, MS Exchange and Windows OS Job Description: The Service Desk Analyst role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests and escalating incidents when

Service Desk AnalystJob Title - Service Desk Analyst

Hexaware Technologies, IncCompany Name - Hexaware Technologies, Inc

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Florham Park, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

(SERVICE DESK TEAM LEAD), Service Desk Analyst ,Service Desk SpecialistJob Title - (SERVICE DESK TEAM LEAD), Service Desk Analyst ,Service Desk Specialist

EdgeAllCompany Name - EdgeAll

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Jersey City, New Jersey, USA

Full-time

Service Desk Specialist 5-8 Years 24/7 Operations- Rotational Shift & week Offs Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed s

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Maryland, USA

Full-time

The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" i.e. Service Now, Ivanti Experience supporting Work from Home end-users Experience working remotely yet as

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Oshkosh, Wisconsin, USA

Full-time

Description: TEKsystems is partnering with a local client in the search for two Service Desk Technician. This is a long term contract role that sites on site in Oshkosh, WI. This role will be first level phone support for all end user issues over phone, email, and chat. Relevant technologies for this role include: Windows 10, ServiceNow, O365, Active Directory, and Computer Hardware. They have two shifts to Monday through Friday - 7:30am - 4:30pm and 1:30-10:30pm Skills: Help Desk Support, Troub

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

IT Service Desk AnalystJob Title - IT Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Oshkosh, Wisconsin, USA

Full-time

Description The Service Desk Analyst I provides frontline support to all internal customers with regard to their IT needs, which included identifying, investigating & resolving technical problems for any of our supported software & computing platforms in a professional & courteous manner. This position is to pursue first-call resolution including analysis & determination of probable cause by monitoring systems for the delegation, assignment and/or completion of trouble tickets. Provides primary

Service Desk AnalystJob Title - Service Desk Analyst

ALTA IT ServicesCompany Name - ALTA IT Services

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Arlington, Virginia, USA

Full-time

Job Title: Service Desk Analyst Location: Arlington, VA Type: Direct Hire Compensation: 120k Contractor Work Model: Hybrid Security Clearance: Secret Service Desk Analyst Secret clearance Hybrid 2-3 days a week $120k Direct Hire A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end users who utilize any of the tools or applications within the ADVANA platform. **NOTE: This is a shift position located in the National Capital Region (NCR) that requires the ability to repo

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Dallas, Texas, USA

Full-time

Description Job Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the cha

IT Service Desk AnalystJob Title - IT Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description MUST HAVE MANAGED SERVICE PROVIDER ENVIRONMENT EXPERIENCE The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and resu

IT Service Desk AnalystJob Title - IT Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Dallas, Texas, USA

Full-time

IT Service Desk AnalystJob Title - IT Service Desk Analyst

TEKsystems c/o Allegis GroupCompany Name - TEKsystems c/o Allegis Group

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Houston, Texas, USA

Full-time

Service Desk Analyst/ LeadJob Title - Service Desk Analyst/ Lead

HL Solutions LLCCompany Name - HL Solutions LLC

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San Diego, California, USA

Contract, Third Party

Job Summary: Seeking customer-focused Service Desk Agents to provide front-line technical support for a critical public sector department. The role involves handling resident inquiries via phone, email, or chat, logging issues in Salesforce or Jira, and collaborating with technical teams to resolve problems efficiently. Key Responsibilities: Serve as first contact for resident/public inquiries. Log and categorize tickets accurately. Collaborate with technical teams for issue resolution. Escalate

Service Desk AnalystJob Title - Service Desk Analyst

Irvine Technology Corporation (ITC)Company Name - Irvine Technology Corporation (ITC)

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Scottsdale, Arizona, USA

Contract

Service Desk Analyst I Our client is seeking a tech-savvy and service-driven individual to join their Service Desk team in a fast-paced, high-volume environment. This role is ideal for someone who thrives on solving complex IT problems, enjoys helping others, and can juggle multiple issues while delivering exceptional customer support. You ll be on the front lines supporting corporate teams, warehouse staff, and retail store employees across a wide variety of technologies. Location: Scottsdale,

Service Desk AnalystJob Title - Service Desk Analyst

Juno Search PartnersCompany Name - Juno Search Partners

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Wayne, Pennsylvania, USA

Full-time

Role Overview: We are seeking a customer-focused and technically skilled Service Desk Analyst to support end users through multiple support channels, including phone, email, walk-ups, and a self-service portal. The ideal candidate will have strong communication skills, excellent troubleshooting abilities, and a proactive mindset in managing and resolving IT-related issues. Key Responsibilities: Serve as the first point of contact for users via phone, email, walk-ups, and portal submissions.Accur

Service Desk Analyst IJob Title - Service Desk Analyst I

Data-Core Systems, Inc.Company Name - Data-Core Systems, Inc.

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Wayne, Pennsylvania, USA

Contract

Data-Core Systems, Inc. is a provider of information technology, consulting, and business process services. We offer breakthrough tech solutions and have worked with companies, hospitals, universities, and government organizations. A proven partner with a passion for client satisfaction, we combine technology innovation, business process expertise, and a global, collaborative workforce that exemplifies the future of work. For more information about Data-Core Systems, Inc., please visit ;/p>Data-

Service Desk Analyst /Accounts AdminJob Title - Service Desk Analyst /Accounts Admin

Solomons InternationalCompany Name - Solomons International

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Raleigh, North Carolina, USA

Full-time, Third Party

Service Desk Analyst /Accounts Admin: The Direct Client is seeking a Technical Specialist resource for a 12-month engagement to work with the Service Desk/Accounts Team. This candidate serves as an advanced level resource with specialized knowledge and experience in service desk and account management. Uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk ticket

Service Desk AnalystJob Title - Service Desk Analyst

GavinHeath, LLCCompany Name - GavinHeath, LLC

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North Las Vegas, Nevada, USA

Full-time

Service Desk Analyst GavinHeath is partnering with a client in Las Vegas, NV looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role will be working 4 x 10 shifts, Friday - Monday. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. The analyst will respond to