service desk analyst Jobs

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2nd Shift IT Service Desk Engineer

Alleare Consulting

Wooster, Ohio, USA

Contract

2nd shift IT Service Desk Engineer Contract potential for hire Wooster, Ohio On-site IMMEDIATE NEW JOB OPENING FOR a 2nd shift IT Service Desk Engineer to join our team and work on-site at our client s Wooster, Ohio office. This role will work the 2nd shift 10AM-7PM. The IT Service Desk Engineer will be a junior to mid-level (Field) Service Desk Engineer. This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel loca

Service Desk II

Zachary Piper Solutions, LLC

Philadelphia, Pennsylvania, USA

Full-time

Piper Companies is looking for a Service Desk Analyst on-site in the University City area of Philadelphia . Responsibilities for the Service Desk Analyst: Provide end-user support on-site resolving Hardware and Software issues Work with Microsoft products including 365/Azure Active Directory Provide basic Network Support (Routers/Switches) Ability to setup workstations and assists in A/V troubleshooting and support Ability to work 5 Days a week on-site Qualifications for the Service Desk Anal

Sr Service Desk Specialist

Techead

Newport News, Virginia, USA

Contract

Sr Service Desk Specialist 12+ Month Contract Local Candidate Only Richmond, VA Techead is seeking an experienced Senior Service Desk Analyst. The ideal candidate brings proven problem-solving experience and the ability to thrive in a highly collaborative and fast-paced work environment. Our client based in Richmond VA needs an individual who is passionate about customer service with experience leading fellow team members. The Senior role is responsible for managing incoming customer calls and

IT Service Desk Manager

CRH

Atlanta, Georgia, USA

Full-time

Oldcastle Infrastructure , a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we re leading the industry with inno

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for

Service Desk Technician Tier II

Maximus, Inc.

Oklahoma City, Oklahoma, USA

Full-time

Description & Requirements As a Service Desk Technician, you are responsible for collection of incident information through customer conversation, and self-service support tools. You will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. A

Service Desk Engineer

Atmecs Global Inc.

Burbank, California, USA

Contract

Hi, Position Title: Service Desk Engineer Location: Burbank, CA Duration: 12 Months Should have good experience on Active Directory Should have good experience on office 365 College diploma or university degree in the field of Computer Science or Information Systems and/or 2 years equivalent work experience ITIL 3.0 Foundation certified preferred Previous call center experience preferred Thank you Vamsi Krishna vamsi at atmecs dot com 3350 Scott Blvd Bldg 19, Santa Clara, CA 95054

Service Desk (phone)

Apex Systems

Irvine, California, USA

Full-time

Job#: 2018430 Job Description: Field Service Technician Irvine, CA The main function of a field service technician is installs, maintains and repairs products such as equipment, integrated systems and subsystems, and software at the client and/or field locations. Instructs customers in equipment operation, provides technical assistance, performs preventative maintenance, troubleshoots equipment for malfunctions to eliminate problem in minimum time. A typical desktop technician is responsible fo

Service Desk Technician Tier I

Maximus, Inc.

Oklahoma City, Oklahoma, USA

Full-time

Description & Requirements As a Service Desk Technician, you are responsible for collection of incident information through customer conversation, and self-service support tools. You will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. A

AV Service Desk Coordinator

Superior Communication Services

Framingham, Massachusetts, USA

Full-time

AV Service Desk Coordinator (Framingham, MA) Are you an experienced AV field technician with strong computer and customer service skills, in search of a new opportunity? Superior Communication Services (SCS) is hiring an AV Service Desk Coordinator to oversee the fulfillment of AV and low-voltage service requests in commercial environments across the U.S. The ideal candidate has experience with the installation and deployment of AV systems and is organized, self-sufficient, and personable. Respo

Technology Service Analyst

Perkins Coie

Los Angeles, California, USA

Full-time

Perkins Coie LLP is looking for a qualified, dynamic individual to take on the role of Technology Service Analyst as a member of the Service Desk team, which processes and resolves incoming user support issues and questions in a timely manner; helps perform administration and maintenance duties for the firm's systems infrastructure; and installs, moves, changes, and removes hardware and software within the local offices. This position provides an exceptional level of customer support as well as

Service Desk Agent (Active Directory, Technical Support)

Apidel Technologies

Los Angeles, California, USA

Contract

Service Desk Agent Work location: Los Angeles, CA 90032 24/7 support required (potential for morning, mid, or overnight work) Summary: Service Desk Agent is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other computer related technology. High School Diploma is required. Minimum Exper

Service Desk Technician

OakTree Staffing Services

Tulsa, Oklahoma, USA

Contract

Service Desk Technician Location: Tulsa, OK Description The Service Desk team helps employees from the Field all the way to C-suite. We are looking for someone with an overall great personality- highly collaborative, professional, and curious to ask questions and learn. You will be responsible for leading a team of up to 6 people and being a valuable team player. Ability to mentor othersHandle escalationsHandle documentation and processesCollaborate on new processes or fix any holes in the cu

L2 Helpdesk/ Service Desk Support Engineer

Alchemy Software Solutions LLC

San Antonio, Texas, USA

Contract, Third Party

Alchemy Software Solutions, a worldwide talent management company we help firms match the appropriate talent with the right employment openings. With a strong emphasis on developing long-term connections with both clients and candidates, our goal is to provide a smooth recruitment process that corresponds with your needs and beliefs. Role: L2 Helpdesk/ Service Desk Support Engineer Location: San Antonio, TX 100% Onsite Duration: Long term Contract Job Description: We Need Resource Who Has Strong

IT Service Desk Manager

Prosum

Los Angeles, California, USA

Full-time

The Service Desk Manager will be responsible for overseeing all related operations of the support center, servicing all internal and external customers of the Hospital and Clinics. The Service Desk provides a centralized resource to answer questions, troubleshoot problems, and facilitate solutions to known issues. Methods of contacting the Service Desk include inbound phone calls, ITSM service portal, emails, and Now Virtual Agent. In collaboration with the Service Desk supervisors, the manager

French Bilingual - IT Service Analyst

Genesis10

Cranberry Township, Pennsylvania, USA

Full-time

Genesis10 is seeking a French Bilingual Service Analyst Associate I for a hybrid 4-month contract position with a leading client in Cranberry Township, PA. This role pays $22.50 /hour W2 based on experience. Job Duties: The IT Service Analyst I (ISAI), located in Cranberry Township, PA, provides support to end users and IT systems on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Per

IT Service Desk / Technical Support

Trigyn Technologies, Inc.

New York, New York, USA

Contract, Third Party

Trigyn's direct government client has an immediate long term need for an IT Service Desk / Technical Support Consultant in Manhattan, NY. Description: Service Desk Agent provides technical support on software, hardware, network, and telephony issues for all staff. Agents diagnose and resolve basic technology issues adhering to ITIL-based ITSM processes. Duties: ? Provide comprehensive IT technical support to user ? Maintain accurate call information in system ? Log, categorize and prioritize us

L2 Service Desk

Apex Systems

Augusta, Georgia, USA

Full-time

Job#: 2008644 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Level 2 Service Desk Specialist Location: Fort Eisenhower, GA Estimated Duration: Long Term Contract Pay Rate Range: $65,000-75,000K Day to Day Responsibilities/typical day look like: Provides first contact and incident resol

Support Desk Analyst

Eclaro

Herndon, Virginia, USA

Contract

Support Desk Analysis Job Number: 24-01314 Use your skills where innovative technology solutions begin. Eclaro is looking for a Support Desk Analysis for our client in Herndon, VA. Eclaro s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you re up to the challenge, then take a chance at this rewarding opportunity! Responsibilities: Respond to customer requests for support via telephone, e-mail

Service Desk Engineer

InfiCare Technologies

Plymouth, Massachusetts, USA

Contract

Job Title:- Service desk engineer Location:- Plymouth MA (Onsite) Job Type:- C2H NOTE:: It's a customer support requirement. We need someone good on Service now ticketing, Perl scription, Phone command, PC troubleshooting. Service Desk for US Client. 2-4 years of Phone/Customer support experience Mandatory with excellent communication skills. 5+ years of Windows Technical Service desk experience is necessary. knowledge Windows 10, 2019. Knowledge in windows buildout knowledge with the followin