service desk analyst Jobs

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Bilingual Customer Service Analyst - Portuguese/English

Oracle Corporation

Orlando, Florida, USA

Full-time

Job Description Location: On-site position based in Orlando, FL Must be available 24 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday. No visa sponsorship is available for this position Overview Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Customer Service Analyst. If you have a passion for inno

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Sr. Analyst (Writer), Technical Documentation (Medical Device Service Manuels, XML)

Danaher Corporation

Chaska, Minnesota, USA

Full-time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build

IT Service Management Process Analyst

Booz Allen Hamilton

Remote

Full-time

Job Number: R0196200 IT Service Management Process Analyst The Opportunity: You know that true progress is made at the intersection of business and technology, and as a member of the Office of the CIO (OCIO) team, you can develop your skills in both. We are looking for someone who can help translate the IT Service Management (ITSM) program vision into consumable and measurable goals and partner with Enterprise Technology Services and Solutions (ETSS) Portfolios to support and drive innovative s

Service Desk Technician

Veterans Enterprise Technology Solutions

Augusta, Georgia, USA

Full-time

Staffing Pros, a division of VETS Inc., is recruiting for a full-time Service Desk Technician in Augusta, GA. ResponsibilitiesReceive, classify, and triage incidents and simple requests. Emphasis on Inbound Call Handling.Troubleshoot and resolve incidents to return service to clients as quickly as possible.Implementlow risk, well-understood changes that are requested by end-users.Follow standard operating procedures as documented in the Knowledge Management System.Work with the team and escalate

Field Service Action Analyst

Ford Motor Company

Dearborn, Michigan, USA

Full-time

Job Description Field Service Action Analyst We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales an

JSM Admin/Analyst (Jira Service Management (JSM))

GreyMatter Solutions

Remote or Brazil, Indiana, USA

Contract, Third Party

Client is implementing Jira Service Management (JSM) applications and further extending JSM functionalities and other Atlassian product-based solutions to provide additional services to client users. Atlassian Administration, Atlassian project configurations and enhancements, and platform support will be based on client requirements. Vendor is providing two resources on a Time-and-Materials ( T&M ) basis to help client to design, build, test, and deploy Atlassian-based integrated solutions and

Principal Service Analyst

Houston Methodist

Houston, Texas, USA

Full-time

At Houston Methodist, the Principal Service Analyst position is responsible for expert level support of a broad range of applications across Information Technology while providing expert level customer service. This position collaborates with Information Technology, Informatics and Operations to serve as a primary point of contact to identify and resolve issues where possible and coordinate application support activities until resolution where appropriate. The Principal Service Analyst position

Sr. IT service /desktop Analyst

Confidential Company

White Plains, New York, USA

Full-time

This position is onsite and requires you to work 50% in White Plains, NY and 50% in Midtown, NYC- This wil be on a weekly basis. Must have excellent knowledge of windows PC operating systems. IT Hardware including and not limited to desktops, laptops, iPads, Thin client terminals, laser printers and smart phones. Cisco network switching, cisco phones, and network terminology, functions and troubleshooting. Active directory and Citrix- Must be able to deploy computers. 4-5 yrs plus exp working e

Real Property Tax Service Analyst

Experis

Kingston, New York, USA

Full-time

Jefferson Wells has a long-term project opportunity for an experienced Real Property Tax Specialist. The project is located near Kingston NY. This is a 35 hr work week and is on site 5 days week ( preferred ) but the client may consider a hybrid schedule. Pay rate W2 hourly $35- $45 hr depending on experience This position assists municipal assessors, taxing authorities, county departments and the public. May provide training to assessors and their staff in the utilization of the New York Stat

NC - FTCC - Service Support Analyst- Junior

Connvertex Technologies Inc.

Fayetteville, North Carolina, USA

Contract, Third Party

- Job Title: Service Support Analyst - Location: Fayetteville, NC - Job Type: Full-time, Onsite - Job Function: Provide technical and support services in the installation, configuration, operation, maintenance, and troubleshooting of computer hardware, software, and peripheral equipment. - Key Responsibilities: - Assisting end-users in the proper use of computer hardware, software, and peripheral equipment. - Preparing room layout and replacement\/setup of computer classrooms and open IT l

Automotive Service Technical Support Analyst

Ford Motor Company

Allen Park, Michigan, USA

Full-time

Job Description We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. What will you make today? Our Marketing, Sales & Service organization advances Ford's reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise to turn data-driven insights into

Field Tech (Desk Side) Support Analyst

Symbioun Technologies, Inc

Atlanta, Georgia, USA

Contract

Job specs Proactively check the status of computer labs & media center computers on a daily basis Maintain and update Chrome carts for student use Install OS updates and patches on Apple, Chromebooks, and Windows based PC devices Install, configure, and support printing devices. Maintain accurate asset assignment in Nimbus and Incident IQ. Maintain work areas and workspaces, including MDF/IDF closets Coordinate removal of obsolete equipment as required Serve as first point of contact for

Service Desk

CBTS

Enon, Ohio, USA

Contract

Provides technical assistance and troubleshooting by remotely connecting to equipment to sites and by accessing web-based applications; supports multiple pieces of hardware, platforms, and web-based applications. Remotely assists store in-house maintenance technician through installation of payment terminals. Assistance includes walking through a preparation checklist, remotely downloading/installing software updates and using a web application to connect the payment terminals. Assists the techn

Service Desk agent (Tier 1)

Acclaim Systems

Harrisburg, Pennsylvania, USA

Full-time

Skills: Excellent Communication, MS Office experience, Call Center 3-4 years desktop support experience

Service Delivery Analyst

Complete Corporate Solutions

Franklin, Tennessee, USA

Contract

Job Description: Service Delivery Analyst (Level 2.5) Position Title: Service Delivery Analyst (Level 2.5) Location: Remote (must be located near Franklin, TN) Company: Nissan (through Complete Corporate Solutions) Job Overview: We are seeking a skilled Service Delivery Analyst to join our client's support team at Nissan. This is a remote position, but candidates must be based near Franklin, TN, as occasional on-site visits will be required. This role involves managing support tickets, trou