service Jobs in massachusetts

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Seasonal Customer Service Representative (Remote)

Concentrix CVG Customer Management Group Inc

•

US

Full-time

Job Title: Seasonal Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Seasonal Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. ( We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.) A
Posted 2 days ago | Updated 2 hours ago

Salesforce Health/Service Cloud Lead- Patient Services Unit

Radyant Inc.

•

Remote

Contract

Salesforce Health/Service Cloud Lead- Patient Services Unit Non negotiable skills will be - Health Cloud, Service Cloud, hands on experience with Declarative and Programmatic implementation, stakeholder management, offshore team management (leading, coaching and mentoring) Key Responsibilities: Lead the design, development, and implementation of Patient Services Hub programs within Salesforce Health Cloud.Configure custom objects, workflows, processes, and automation to streamline patient inter
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Posted 3 days ago | Updated 2 days ago

SAP Customer Service (CS) Consultant

Next Level Business Services, Inc.

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Remote

Contract, Third Party

SAP Customer Service (CS) Consultant A minimum of 8+ years. SAP consulting experience in SAP SD/CS 3 + years of hands-on experience implementing S/4HANA projects SAP SD/CS Configuration: Configuration for SAP SD modules and CS/SM , including equipment, Install Base, and Asset experience. Order to Cash (OTC): Expertise in Order to Cash processes within SAP, including sales order processing, delivery, and billing. SAP Service Management (SM): Experience with SAP Service Management functionalities,
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Posted 13 days ago | Updated 13 days ago

Service Delivery Lead, BI & Analytics (Hybrid)

Stryker

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Remote or Mahwah, New Jersey, USA

Full-time

Work Flexibility: Hybrid As a Service Delivery Lead, BI & Analytics, you will lead Azure production support to ensure the successful delivery of services with the Azure platforms and the attainment of agreed KPIs. In this role, you will tap into your hands-on experience with Azure Synapse, Databricks, PowerBI and Azure Data Factory (ADF). You will manage the execution and delivery of data and analytics services. You will also oversee the analytics and reporting platforms and drive continuous im
Posted 49 days ago | Updated 5 hours ago

Software Support Analyst (ServiceTitan / Service Industry)

IT Associates, Inc.

•

Remote

Contract

Software Support Analyst (ServiceTitan / Monday.com) 100 % REMOTEClient is in CST ( EST or CST work hours)Contract: 6 months with Hire possibilityHire ASAPPOSITION SUMMARY: The Software Support Analyst will play a crucial role in providing ongoing support and optimizing the software platforms for our client s 2 major Service areas, serving as a subject matter expert for ServiceTitan, Monday.com, and other software platforms. This position also assists with onboarding new businesses, ensuring smo
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Posted 25 days ago | Updated 19 days ago

Service Desk Analyst

Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 6 days ago | Updated moments ago

Salesforce Developer Field Service Management (FSM)

TalTeam

•

Remote

Contract

We are seeking a skilled Salesforce Developer with hands-on experience in Salesforce Field Service Management, particularly in scheduling optimization and configuration. The ideal candidate will be responsible for designing, developing, and implementing solutions that enhance our field service operations, ensuring efficient scheduling, dispatching, and resource management. Key Responsibilities: Design and develop custom Salesforce solutions using Apex, Visualforce, Lightning Components, and Flow
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Posted 3 days ago

Service Integration and management (SIAM) PRESALES Solution Architect

HCLTech

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Remote

Full-time

Service Integration and management (SIAM) PRESALES Solution Architect REMOTE IN USA This position is 100% remote to work from USA Responding to RFPs, delivering presentations and conducting product trials, solution demos to the prospective clients, technical proposal, sizing, Bill of material, effort estimation as well as supports the sales team in preparing commercial offers/ proposalsSolution Architect Areas of expertise should include solutions for SIAM / ITSM which covers Business Service M
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Posted 50 days ago | Updated 1 day ago

SAP SPP (Service Parts Planning) Consultant/ Remote position

Accuro Group

•

Oregon, USA

Third Party, Contract

SAP SPP (Service Parts Planning) Consultant Portland, OR (Remote) Long Term JD: Perform design and configuration in SAP APO and SAP ECC Systems in the Service Parts Planning Module and provide business process functional expertise knowledge of designing and implementing SAP APO service parts planning constituents like Demand Capture & Management, Forecasting, Inventory Planning2. Maintain appropriate documentation to reflect application design, life cycles, and configuration of changes3. Assis
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Posted 60+ days ago | Updated 3 days ago

Customer Service Analysts/Contact Center Support - Offer postion - Only W2 - 100% Remote

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 3 days ago | Updated 3 days ago

Oracle Revenue Management Cloud Service (RMCS) - SME

SolutionIT, Inc.

•

Washington, USA

Full-time, Third Party, Contract

Solution IT Inc. is looking for a Oracle Revenue Management Cloud Service (RMCS) - SME for one of its clients in Remote / WA Job Title: Oracle Revenue Management Cloud Service (RMCS) - SME Required Skills Functional consultant that will help with requirement analysis, solution design, product configuration, testing. Solid knowledge of how RMCS functionality can be used for revenue recognition for rate-based scenarios, multiple satisfaction events. Understanding of the connection points betwee
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Posted 11 days ago | Updated 1 day ago

Service Desk Analyst

Kforce Technology Staffing

•

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 6 days ago | Updated moments ago

Service Desk Technician

Apex Systems

•

Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi
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Posted 60+ days ago | Updated 5 hours ago

IT Service Desk Professional - W2 Only

DynPro Inc.

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Remote

Contract

Job Title: IT Service Desk Professional I Duration: 6+ Months with Possibility for extensions Location: Malvern, PA (Can be remote from anywhere in the USA) No of Positions: 3 Pay Rate: $20-$25/Hr. on W2 Duties We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for teammates, partners, and customers. This is
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Posted 2 days ago

IT Service Desk Professional I

Tranzeal, Inc.

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Remote or Malvern, Pennsylvania, USA

Contract, Third Party

Job Title: IT Service Desk Professional I Location: Malvern, PA / Remote Duration: 6+ months (Possibility for extensions) No. of positions: 5 Duties: We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for other teammates, partners, and customers. This is an over-the-phone, IT Technical Support position that
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Posted 60+ days ago | Updated 3 days ago

Field Service Technician Sr I - (Central Region)(Remote)

Arthrex

•

US

Full-time

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact. Arthrex Benefits Medical, Dental and Vision Insurance Company-Provided Life Insura
Posted 60+ days ago | Updated 11 hours ago

Customer Service Representative - 100% Remote - Only W2 - Offer postion

Empower Professionals

•

Remote

Contract

Role: Customer Service Analysts/Contact Center Support Location: Remote Duration: 12+ Months Note: Remote worker verification process to be put in place immediately via webcam and audits will be performed eventually. Closed workspace (any room that can be closed by a door, office, bedroom, etc.) No shared living spaces unless living alone If the laptop or screen can be seen from a window it must be covered (shade, blinds, curtains, etc.) Highspeed Internet verification (screenshot of bandwidth,
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Posted 3 days ago

Senior Oracle Exadata DBA - Service Delivery Manager - DBA Services

Infolob Global, Inc.

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Remote or Dallas, Texas, USA

Full-time

Position: Senior Oracle Exadata DBA - Service Delivery Manager - DBA Services Location: Dallas, TX /Remote Duration: Full Time Rate: $ Open/Year Job Description: Position Overview The Service Delivery Manager (SDM) will lead managed Oracle DBA services for external enterprise clients, combining strategic client management, SLA governance, and hands on technical expertise as an Oracle DBA. This dual role ensures clients receive proactive, high performance database operations within a fully
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Posted 24 days ago | Updated 7 hours ago

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

•

Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put
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Posted 6 days ago | Updated 2 days ago

Data / Business Intelligence Analyst Contractor - Hybrid

Business and Technology Solutions, LLC

•

Westborough, Massachusetts, USA

Contract

Our client in Metro West, MA is seeking a techno functional Consulting Data / Business Intelligence Analyst for a period of at least 6 months, with potential for extension. The Consulting Data / Business Intelligence Analyst will: work with the business to elicit requirements; perform data analysis, cleansing, validation, and transformation; design, build, and maintain MS Power BI data models, visualizations, dashboards, and reports using DAX, SQL, and clean data; provide support and troubleshoo
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Posted 39 days ago | Updated 3 days ago