support Jobs in Massachusetts

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Tier 1 Helpdesk Support

TEKsystems

•

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes
Posted 2 days ago | Updated 1 day ago

Teams Voice Support

TEKsystems

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Remote or Pennington, New Jersey, USA

Full-time

Teams Voice Support Engineer Pennington, NJ Hybrid: 3 Days in 2 Days remote 12-36 Month Contract Description Required Skills Operations technician responsible for support of Voice platforms interconnected to MS Teams Voice. Will support and repair interconnectivity issues with Enterprise telephony, Contact Center, and Transport-including external carrier. Provide direct engagement and oversight, guidance, and governance for Voice operations for MS Teams interoperability with Core Voice services
Posted 3 days ago | Updated 1 day ago

Teams Voice Support Engineer

TEKsystems

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Remote or Charlotte, North Carolina, USA

Full-time

Teams Voice Support Engineer Charlotte, NC Hybrid: 3 Days in 2 Days remote 12-36 Month Contract Description Required Skills Operations technician responsible for support of Voice platforms interconnected to MS Teams Voice. Will support and repair interconnectivity issues with Enterprise telephony, Contact Center, and Transport-including external carrier. Provide direct engagement and oversight, guidance, and governance for Voice operations for MS Teams interoperability with Core Voice services S
Posted 3 days ago | Updated 20 hours ago

Lead Infrastructure Applications Support Technical Analyst- VP

Citi

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Remote or New Castle, Delaware, USA

Full-time

We are looking for a lead Infrastructure Applications Support Technical Analyst with knowledge of the design, implementation, and optimization of enterprise-grade data warehouse infrastructure solutions. This senior role requires strong organizational and analytical skills to work on complex infrastructure initiatives, collaborate with cross-functional teams, and ensure stability, scalability, and security across environments. You will be a key contributor to the modernization, automation, and s
Posted 3 days ago | Updated 6 hours ago

Application Support Administrator - Rapport Platform

M&T BANK CORPORATION

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Remote or Philadelphia, Pennsylvania, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. Overview: We are seeking a skilled Rapport System Administrator & DevOps Engineer to support and maintain both front-end user interfaces and back-end components of the Rapport system. This role is responsible for environment management, system monitoring, automated deployments,
Posted 43 days ago | Updated 6 hours ago

Business Support (FIS Systematics)

Digitive LLC

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Remote

Contract, Third Party

Business Support (FIS Systematics) Remote Role 12+ Months Contract Position Type-C2C/W2 Exp Level- 12 Years Req Skills- Business Systems Analyst on FIS (Fidelity Information Services)/Systematics applications, FIS Systematics, RM, IM, ST, FM Top Must Have Skill sets: FIS Systematics experience required - 4 - 10 yrs experience Exp with- service companies or Fidelity Preferred Qualifications: Minimum of 3 years' experience as Business Systems Analyst on FIS (Fidelity Information Services)/Systemat
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Posted 6 days ago

Mainframe COBOL Support Specialist

Blu Omega LLC

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Remote

Full-time

Blue Omega is seeking a Mainframe COBOL Support Specialist to join a team providing ongoing maintenance, ticket resolution, and production support for legacy systems supporting our federal client. This role is heavily operations-focused, with responsibilities centered on monitoring, troubleshooting, and sustaining critical batch processing and mainframe environments. The ideal candidate will bring strong experience in COBOL, batch, and job control language (JCL) operations within a production su
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Posted 6 days ago

Technical Support

Lean IT Inc.

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Remote

Full-time

Welcome to Lean IT Inc., where we stand proudly at the forefront of the technological revolution. Our commitment to excellence is evident in our distinguished track record of successfully implementing cutting-edge cloud solutions for a diverse clientele. As an official Salesforce Ridge Partner, we hold a prestigious distinction that mirrors our dedication to setting industry standards in cloud solutions. Our core focus lies in providing expert consultations to guide businesses on optimal utiliza
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Posted 7 days ago

Care Management Support Coordinator

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-80418 Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Performs administrative c
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Posted 6 days ago

ForgeRock Support Engineer

CiraInfoTech

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Remote

Contract

Hi, We have an immediate opening for our client .Please let me know if you will be interested in the below opening. Position : ForgeRock Support Engineer location : Plano, TX (Remote) Duration : 12 Months contract Note : Occasional evening and weekend work may be required as job duties demand. Job Responsibilities: Responsible for supporting the operational stability, integration, and strategic development of IAM solutions. Manage incident resolution, lead architecture and roadmap planning, and
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Posted 7 days ago

Big Data Support Engineer (Hybrid)

Citi

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Remote or Jacksonville, Florida, USA

Full-time

Overview of the Role Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is
Posted 59 days ago | Updated 6 hours ago

Public Cloud Operational Support Engineer - VP

Citi

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Remote or Irving, Texas, USA

Full-time

We are seeking a detail-oriented and proactive Cloud Operations Support Engineer to join our growing Cloud Infrastructure team. The public cloud operational support engineer is responsible for ensuring the stability performance and availability of cloud-based infrastructure and services across platforms such as AWS and Google Cloud Platform. This role supports day-to-day operations including incident response monitoring access management provisioning and troubleshooting of cloud resources. The e
Posted 6 days ago | Updated 6 hours ago

CIMOR Critical Support

Zion Cloud Solutions

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Remote

Full-time, Third Party

Job Title: CIMOR Critical Support Location: Primarily remote (on-site only as needed to Jefferson City,MO) Duration: LongTerm with Possible Extension Project Objective: Provide critical support and maintenance for the CIMOR (Customer Information Management Outcomes and Reporting) system and related applications: ICM (Incident & Crisis Management)CVS (Client Verification System)EMT (Electronic Medical Transactions)BizTalk InterfacesGoals: Ensure system stability and performanceResolve Critical is
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Posted 8 days ago

REMOTE - PeopleSoft Financials functional support role

Kaygen Inc

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Remote or New Jersey, USA

Contract

We are looking for PeopleSoft Financials Functional support . Please share your resume with rate and availability. We are looking for PeopleSoft Financials Func Support specifically strong in "P2P (AP) , Expense, Cash Management . Job Title: PeopleSoft Functional Financials Support Duration: 12 + months Location :REMOTE - EST timing Must have strong PeopleSoft Financials Functional hands on SME for a long term support project. Prefer EST/CST, needs to have multiple end to end implementations,
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Posted 7 days ago | Updated 1 hour ago

ForgeRock (L3) Support Engineer

iBeris Global LLC

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Remote

Contract

We are looking for ForgeRock (L3) Support Engineer at Dallas, TX (Remote) || Only W2 security and production support experience - Mandatory Summary:Responsible for supporting the operational stability, integration, and strategic development of IAM solutions. Manage incident resolution, lead architecture and roadmap planning, and collaborate across internal and external teams to ensure secure and seamless identity services. Key responsibilities include ticket triage, system health monitoring, doc
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Posted 8 days ago

Care Management Support Coordinator

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote-PST States only). Please review the job description below and contact me ASAP if you are interested. Job ID:25-80063 Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Productio
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Posted 8 days ago

Care Management Support Coordinator II

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Care Management Support Coordinator II . This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote-EST/CST ). Please review the job description below and contact me ASAP if you are interested. Job ID:25- 80066 Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Call Center mak
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Posted 8 days ago

Care Management Support Coordinator II

Pyramid Consulting, Inc.

•

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II. This is a 03+ Months Contract opportunity with long-term potential and is located in U.S.(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-80065 Pay Range: $23 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Call Center making out
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Posted 8 days ago

Business Processing And Support Consultant - US Customs/CargoWise Integration Specialist

Ztek Consulting

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Remote

Full-time

Position Summary: The Business Support Analyst will provide advanced support for regional business processes and system usage within CargoWise and integrated systems. This role goes beyond basic user assistance, focusing on in-depth issue resolution, process optimization, and knowledge sharing. The Analyst will collaborate closely with all levels of support teams, global IT & engineering, operations, and process owners to ensure seamless business operations and consistent system adoption across
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Posted 8 days ago

ERP Application Support Developer PowerHouse 4GL / OpenVMS (Remote US-Based)

Benchmark IT- Technology Talent

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Remote

Full-time

Overview: Our client is seeking a full-time ERP Application Support Developer to join their team and take on a key role in supporting and maintaining a long-established ERP system built with PowerHouse 4GL on an OpenVMS platform. This is a fully remote position open to candidates based in the U.S. About the Role: In this role, you ll work closely with the client s existing ERP developer to gain in-depth knowledge of the system. Over time, you ll assume ownership of its ongoing support, enhanceme
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Posted 9 days ago | Updated 12 hours ago