tier 2 support analyst Jobs in chicago%2c il

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Linux System Administrator

Motion Recruitment Partners, LLC

Chicago, Illinois, USA

Full-time

Job Description We are helping a leading provider of innovative technology solutions in the telecommunications industry hire a full-time Linux Systems Administrator. In this role, you'll be at the forefront of designing, engineering, and implementing Linux systems for our clients' projects. They pride themselves on fostering a dynamic and collaborative work environment. As a Linux Infrastructure Engineer, you'll have the chance to lead in the planning, design, and operation of customer Linux inf

Software Engineer - ServiceNow Administration

ServiceNow, Inc.

Chicago, Illinois, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

IT Support

aquesst

Lemont, Illinois, USA

Contract

2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor s degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) S

Service Desk Agent

Kforce Technology Staffing

Remote or Los Angeles, California, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Agent in Los Angeles, CA. Duties: * The Service Desk Agent is responsible for supporting inbound tickets and phone calls to clients and triage needs to higher level engineers as required * Provide Tier 2 level support, including level 1 escalations for workstations, servers, virtualization, printers, networks, and vendor specific hardware and software * Responsible for supporting the end user community at the clinic locations

Infrastructure Engineer (Network Operations)

Discover Financial Services

Riverwoods, Illinois, USA

Full-time

Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future

Pre-Sales Solutions Consultant - NetSuite for Gov (REMOTE)

Oracle Corporation

Remote

Full-time

Job Description Looking to develop your career in the public sector ERP industry? Oracle is offering the perfect opportunity to work for a truly global market leader committed to ongoing development and balanced success! This is an exciting time to join Oracle with our broadening footprint and growing product range offering our clients a complete set of integrated ERP & HCM Solutions solely focused on Tier 2 & 3 local government agencies. We are hiring a Pre-Sales Solutions Consultant with pri

Could Support Engineer_Texas Based Project_100% Remote

Sparity

Remote or Dallas, Texas, USA

Contract, Third Party

Hi, Greetings from Sparity Inc. We have a urgent requirement for you and the details are as follows Job Title: Could Engineer/Solutions Architect Location: Remote_TX Duration: Long term Job Description: You have 4+ years of demonstrated experience as a Solutions Architect or Cloud Support Engineer (Database/Big data) doing Tier 1 or Tier 2 support work. You have a strong working knowledge of AWS Services. You have hands-on experience with Redshift / Snowflake, Athena, S3, EC2, ECS, Kinesis

Senior Media Engineer

The Walt Disney Company

Remote or Bristol, Connecticut, USA

Full-time

Overview On any given day at Disney Entertainment & ESPN Technology, we're reimagining ways to create magical viewing experiences for the world's most beloved stories while also transforming our media business for the future. Whether that's evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney's unmatched entertainment and sports content, every day is a moment to make a d

IT Program Manager - Workday Security Compliance - REMOTE

Sentara

Remote or Virginia Beach, Virginia, USA

Full-time

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Sentara is hiring for a IT Program Manager - Workday Security Compliance! This is a Full-Time position, 100% fully remote, with day shift hours and great benefits! Work Location: Remote opportunities available in the following states

Sr. Enterprise Applications Engineer

DTG Consulting Solutions Inc.

Remote

Full-time, Third Party

Enterprise Level Applications Engineer: !00% remote position Will be Subject Matter expertise, architecture and application support to all Infrastructure which will include Exchange, SharePoint Zoom and 0365 Support the IT infrastructure owned enterprise platforms, both COTS and SaaS Manage key enterprise application cloud equipment Report on enterprise application capacity y collecting, analyzing, prioritizing and formatting information design consistent secure enterprise application architect

Network Engineer

Beacon Hill Staffing Group

Chicago, Illinois, USA

Contract

As a Network Engineer, you will play a crucial role in implementing and maintaining complex multi-vendored environment local and wide area network infrastructure. You will have the opportunity to coordinate and implement moderate to high-risk network changes independently, ensuring the reliability and efficiency of our mission-critical systems. Key Responsibilities: Perform all functions of a Network Engineer Coordinate and implement network changes in mission-critical areas Provide input into d

BA D365

Azaaki Solutions

Remote

Full-time

Title: BA D365 (Finance and Operations) Location: Remote is fine. Though preference will be bay area. Preference: FTE Roles and Responsibilities: Accountable for MS Dynamics 365 for Operations ongoing support and enhancements, business requirements definition, end user access, and configuration. Ensure quality and timely delivery of support to end users by documenting application support procedures for Tier 1 and 2 support groups. Participate in all phases of the Solution Delivery Life Cycle in

ITSM remedy analyst

PMC

Remote

Contract, Third Party

Experience Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience. Strong Database query languages (SQL PL/SQL) experience. Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner. Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions Strong verb

Appeals Specialist

Chags Health Information Technology LLC (C-HIT)

Remote

Contract

Position Overview: As an Appeals Specialist, you will be at the forefront of our provider/supplier service operations, handling phone inquiries, call logs, voicemail messages, and email inquiries. Your primary responsibilities will include triaging provider/supplier inquiries, documenting interactions in our case management system (PAMS) and ensuring timely and accurate responses to queries. Key Responsibilities: Taking Phones: - Professionally handle incoming phone calls from providers/supplier

EDI Analyst

Prime Consulting LLC.

Remote

Contract

EDI Analyst Remote Job Description; The EDI Analyst will serve as a key technical expert to analyze, monitor and remediate EDI X12 Transaction data issues, working with tools such as but not limited to the following: Edifecs Healthcare Suite, Edifecs Transaction Manager, Edifecs Specbuilder, SQL, PowerBI, Microsoft suite/tools (e.g. Office, PowerBI, Teams), Atlassian products (e.g. Confluence, JIRA) and several internal built applications etc. Continual focus working on developing process opti

Sr. Workday Manager (HCM & Financials)

LevelUp Squared

Remote

Full-time

We are seeking a Sr. Workday Manager who would be responsible for executing the vision for the existing Workday ecosystem. This includes our Workday Human Capital Management, Financials, and Adaptive Insights business applications. The qualified candidate would be spearheading the optimization of our application usage and business process performance. We are looking for someone who can take complete ownership of the platform, and naturally have strong communication, and collaboration ability, in

Threat Hunter

ShorePoint, Inc

Remote

Full-time

Who we are: ShorePoint is a fast-growing, industry recognized, and award-winning cybersecurity services firm with a focus on high-profile, high-threat, private and public-sector customers who demand experience and proven security models to protect their data. ShorePoint subscribes to a work hard, play hard mentality and celebrates individual and company successes. We are passionate about our mission and going above and beyond to deliver for our customers. We are equally passionate about an env

Data Analytics and operational Specilalist

Microtek Staffing Services

Remote

Full-time

Job Title : Data Analytics and Operational Specialist Job Location : Remote (OHIO) Job Duration : Full Time Job Description : This position is responsible for the analysis of company data and database systems in order to design, develop, and support custom reports for Client business units and external customers. Functions include planning, designing, coding, testing, and deploying of custom reports using Microsoft SSRS, Power BI, and other toolsets. This position also works with Data Engine

Workload Automation Mainframe Analyst

CompuGain LLC

Remote or New York, USA

Full-time, Contract

CompuGain is an Information Technology and Business Consulting firm providing project-based solutions, software solutions and professional staffing services. -"Those authorized to work in the United States are encouraged to apply. We are unable to sponsor at this time.Job Tittle: Workload Automation Mainframe Analyst Location: REMOTE Duration: Long Term Contract Workload Automation and Mainframe Operator - Familiarity with IBM, 2200, A-Series Mainframes. Expertise in using Workload Automation to