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Service Desk Technician

SAIC

Aberdeen Proving Ground, Maryland • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Technician

SAIC

Aberdeen Proving Ground, Maryland • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Technician

Trigyn Technologies, Inc.

Baltimore, Maryland • Today

Contract, Third Party

DOE

Service Desk Technician

DatamanUSA, LLC

Baltimore, Maryland • Yesterday

Easy Apply

Full-time, Part-time, Third Party, Contract

USD 20-25

Service Desk Technician

DatamanUSA, LLC

Baltimore, Maryland • Yesterday

Easy Apply

Full-time, Part-time, Contract, Third Party

USD 20-25

Service Desk Technician (Onsite)

Serigor

Baltimore, Maryland • Today

Easy Apply

Contract

Depends on Experience

Alarm Service Technician

Brinks Home

Baltimore, Maryland • Today

Full-time

Experienced HVAC Service Technician

Blue Dot Heating, Air Conditioning

Havre de Grace, Maryland • Today

Full-time

Compensation information provided in the description

Maintenance Technician (HVAC)

Tryfacta

Baltimore, Maryland • 4d ago

Easy Apply

Contract, Third Party

Depends on Experience

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • 5d ago

Full-time

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • 5d ago

Full-time

Field Service Technician

Motion Recruitment Partners, LLC

Remote or Phoenix, Arizona • Today

Easy Apply

Contract

Field Service Technician

Motion Recruitment Partners, LLC

Remote or Dublin, Ohio • Today

Easy Apply

Contract

Field Service Technician

SAIC

Remote • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Field Service Technician

SAIC

Remote • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Data Center CoE - Field Service Technician II

ABB Inc.

Remote • Today

Full-time

USD 40.00 per hour

Data Center CoE - Field Service Technician

ABB Inc.

Remote • Today

Full-time

USD 35.00 per hour

IT Field Support Technician

LifeStance Health

Newark, Delaware • Today

Full-time

USD 25.00 - 28.00 per hour

Help Desk Technician

CALIBRE

Remote or Arizona • Today

Full-time

USD 40,000.00 - 50,000.00 per year

Tier I Support Technician - Senior

ARETUM

Remote or Arlington, Virginia • Today

Full-time

Engineering Technician - Transmission & Distribution

Ulteig

Remote • Today

Full-time

USD 32.25 - 43.75 per hour

Help desk Technician

Trilon Group

Remote • Today

Full-time

USD 23.00 - 30.00 per hour

Commercial Security Alarm Technician

Johnson Controls

Aberdeen Proving Ground, Maryland • Today

Full-time

HVAC Controls Technician

Johnson Controls

Aberdeen Proving Ground, Maryland • Today

Full-time

IT Onsite Technician

Hemmersbach GmbH & Co. KG

Baltimore, Maryland • Today

Full-time

USD 52,000.00 - 56,000.00 per year

Enrollment Technician - (Healthcare Insurance Claims & Eligibility)

Charter Global, Inc.

Baltimore, Maryland • 5d ago

Easy Apply

Third Party, Contract

Depends on Experience

Security Alarm Technician-Maryland

Interface Systems LLC

Baltimore, Maryland • 16d ago

Full-time

USD 29.75 - 38.00 per hour

HVAC Controls Technician

Johnson Controls

Sparks, Maryland • Today

Full-time

Radiofrequency/Electronics Engineer/Laboratory Technician

BBNC

Aberdeen, Maryland • Today

Full-time

Ordnance Electric Support Technician

DCS Corporation

Baltimore, Maryland • 16d ago

Full-time

USD 66,511.00 - 113,255.00 per year

SAIC

Job Details

Skills

Research
Technical Support
Computer Hardware
Usability
Issue Resolution
Network
Application Development
Recovery
Service Desk
Cisco
Security Clearance
Security+
Customer Engagement
GSEC
SSCP
Microsoft Office
Business Analytics
Business Analysis
Information Systems
Computer Science
Cisco Certifications
Documentation
DoD
Supervision
Communication
Organizational Skills
Attention To Detail
Management
Information Technology
Systems Engineering
FOCUS

Research
Technical Support
Computer Hardware
Usability
Issue Resolution
Network
Application Development
Recovery
Service Desk
Cisco
Security Clearance
Security+
Customer Engagement
GSEC
SSCP
Microsoft Office
Business Analytics
Business Analysis
Information Systems
Computer Science
Cisco Certifications
Documentation
DoD
Supervision
Communication
Organizational Skills
Attention To Detail
Management
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2615508

Location: Aberdeen Proving Ground, MD, US

Date Posted: 2026-08-10

Category: Information Technology

Subcategory: Technical Support

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: Top Secret

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in Aberdeen, MD. Work is performed on site.

Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.

Job Responsibilities:

Provide Tier I and Tier II technical support for hardware and software.
Recommend system modifications to enhance the usability of Information Systems and network resources.
Route and escalate requests to Tier III and other teams for quick customer issue resolution.
Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.

Qualifications

Required Education and Yrs of experience:

Must have a High School Diploma with two (2) years of relevant experience working in an IT or Service Desk environment.
Experience with Cisco products.

Clearance Requirements:

Must have an active DoD Secret Clearance. And must be willing to obtain a Top Secret clearance.

Required Certification:

IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.

Preferred:

BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
CCNA highly preferred.
Experience creating and modifying documentation for technical processes and procedures.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2615508
Posted 3 hours ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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Similar Jobs

Service Desk Technician

Aberdeen Proving Ground, Maryland

•

Today

Job ID: 2614564 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-07-14 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Technician II to serve as the face of a new team, interacting directly with users and stakeholders to resolve T

Full-time

USD 40,001.00 - 80,000.00 per year

Network Administrator

Aberdeen, Maryland

•

Today

Job ID: 2615143 Location: Aberdeen, MD, US Date Posted: 2026-07-30 Category: Information Technology Subcategory: Network Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Network Administrator with an understanding of enterprise network architecture, Layer 2/3 switching, routing protocols, and network security

Full-time

USD 80,001.00 - 120,000.00 per year

Service Desk Manager

Adelphi, Maryland

•

Today

Job ID: 2615522 Location: Adelphi, MD, US Date Posted: 2026-08-11 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full r

Full-time

USD 120,001.00 - 160,000.00 per year

Army Research Laboratory (ARL) Information Technology (IT) Modernization Opportunities

Aberdeen Proving Ground, Maryland

•

Today

Job ID: 2615049-OTHLOC-386 Location: Aberdeen Proving Ground, MD, US Date Posted: 2026-07-28 Category: Administration Subcategory: Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program to support the full range of Ente

Full-time

USD 40,001.00 - 80,000.00 per year

SAIC

Job Details

Skills

Research
Technical Support
Computer Hardware
Usability
Issue Resolution
Network
Application Development
Recovery
Service Desk
Cisco
Security Clearance
Security+
Customer Engagement
GSEC
SSCP
Microsoft Office
Business Analytics
Business Analysis
Information Systems
Computer Science
Cisco Certifications
Documentation
DoD
Supervision
Communication
Organizational Skills
Attention To Detail
Management
Information Technology
Systems Engineering
FOCUS

Research
Technical Support
Computer Hardware
Usability
Issue Resolution
Network
Application Development
Recovery
Service Desk
Cisco
Security Clearance
Security+
Customer Engagement
GSEC
SSCP
Microsoft Office
Business Analytics
Business Analysis
Information Systems
Computer Science
Cisco Certifications
Documentation
DoD
Supervision
Communication
Organizational Skills
Attention To Detail
Management
Information Technology
Systems Engineering
FOCUS

Summary

Provide Tier I and Tier II technical support for hardware and software.
Recommend system modifications to enhance the usability of Information Systems and network resources.
Route and escalate requests to Tier III and other teams for quick customer issue resolution.
Work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.

Qualifications

Required Education and Yrs of experience:

Must have a High School Diploma with two (2) years of relevant experience working in an IT or Service Desk environment.
Experience with Cisco products.

Clearance Requirements:

Must have an active DoD Secret Clearance. And must be willing to obtain a Top Secret clearance.

Required Certification:

IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.

Preferred:

BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
CCNA highly preferred.
Experience creating and modifying documentation for technical processes and procedures.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.

Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2615508
Posted 3 hours ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

⏳ Almost there, hang tight...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Service Desk Technician

Aberdeen Proving Ground, Maryland

•

Today

Full-time

USD 40,001.00 - 80,000.00 per year

Network Administrator

Aberdeen, Maryland

•

Today

Full-time

USD 80,001.00 - 120,000.00 per year

Service Desk Manager

Adelphi, Maryland

•

Today

Full-time

USD 120,001.00 - 160,000.00 per year

Army Research Laboratory (ARL) Information Technology (IT) Modernization Opportunities

Aberdeen Proving Ground, Maryland

•

Today

Full-time

USD 40,001.00 - 80,000.00 per year