
Remote
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Today
Senior Webex Contact Center Engineer (WxCC) Overview Client is migrating from PCCE to Webex Contact Center (WxCC) and requires dedicated support to the ongoing migration execution. Tasks Call flow design assistance/input; configure and script IVRs. Configure voice call flows, queues, teams, and agents; convert agent groups to Webex. Support UAT, go-live, and Day 1 support activities. Requirements: 5+ years of contact-center experience Webex Contact Center (WxCC) design and implementation
Contract
70-80/hr



