CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.
System Administrator - Level 4
Alexandria, VA, US, 22310
Full-Time
TS/SCI
$120,000 - $185,000
Job Description Client is seeking a senior SharePoint System Administrator to support a large enterprise IT contract. The SharePoint System Administrator will support infrastructure services, operations, and maintenance across multiple enclaves of different classifications with remote administration for server farms located in centralized data centers. The SharePoint Admin shall deploy, operate, and maintain SharePoint services, including load balancing, PKI authentication, and claims-based authentication, as well as support site setup, permission management, troubleshooting, and service requests for customers, as well as content and knowledge managers. This individual will work in a team environment to ensure mission needs are met and ensure the functionality of the capabilities of customers.
This role requires an individual who is technical, customer-oriented, and familiar with using SharePoint. This individual should be detail-oriented in order to capture customer inquiries appropriately. The role requires excellent oral and written communication skills.
Primary Responsibilities Interacting with site/collection owners to handle service inquiries and problems.
Provide implementation, troubleshooting, and maintenance of IT systems.
Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
Develop solutions for complex problems, update Knowledge Articles and Standard Operating Procedures (SOPs) to reflect changes to the environment.
Oversee SharePoint projects to include minor and major version upgrades, routine maintenance, and expansion of capabilities to meet emerging requirements.
Identify methods for direct integration with Identity Management (IdAM) technologies.
Assist users with manual migrations from older SharePoint versions to SharePoint 2019 or SharePoint Online.
Manage permissions of new and existing site collections and their associated lists, items, etc.
Manage access to O365/M365 applications based on SharePoint technology, such as Microsoft Teams, Microsoft OneDrive, and SharePoint Online.
Conduct searches and purges of data from operational systems as required by cybersecurity, legal, compliance, FOIA, and other legitimate sources.
Manage asset library, risk database, and business rhythm calendar (Leidos best practice) to enhance situational awareness for stakeholders.
Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
Provide follow-up reports (technical findings, feedback, resolution steps taken, After Action Report (AAR), etc.) for Root Cause Analysis, engineering technical assessment, and process improvement initiatives.
Support customer requirements in a 24/7/365 mission environment.
Update operations and maintenance documentation for 24/7/365 IT Operations Center personnel to assist with after-hours triage and troubleshooting of common SharePoint problems.
Required Skills
Candidate must have a Bachelor's degree with 8 years of relevant experience, a Master's degree with 6 years, an Associate's degree with 10 years, or a High School Diploma with 12 years.
Strong experience with SharePoint technologies, including SharePoint 2013, 2016, 2019, SE, and SharePoint Online.
Strong experience with configuring, installing, and securing SharePoint systems.
Experience with managing SQL clusters in support of SharePoint farms.
Experience with patch maintenance for SQL clusters and SharePoint farms.
Experience with PKI authentication and claims-based authentication.
Experience with utilizing load balancers such as F5 BigIP Load Traffic Manager or Citrix NetScaler.
Strong experience managing M365/O365 cloud offerings such as Microsoft Teams, Microsoft OneDrive, and SharePoint Online.
Strong experience with patch maintenance for SharePoint farms.
Experience with routine maintenance processes and willingness to conduct scheduled maintenance during approved maintenance windows.
Experience with Change Management fundamentals to ensure proper planning, execution, and documentation of changes to the environment.
Experience with Tier 2 & Tier 3 system administration.
Experience troubleshooting issues in a growing environment.
Experience with reviews, incident analysis, and identification of issue trends .
Time management skills.
Strong oral and written communication skills.
Track record of working effectively within a team, and support to peers toward improved processes and results.
Experience with IT Service Management (ITSM) ticketing systems such as ServiceNow.
Candidate must, at a minimum, meet IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)
No industry certifications are required for this position, though a relevant certification in SharePoint, M365/O365, or similar technology is beneficial.
TS/SCI with CI Poly required for the position, or TS/SCI and willingness to complete a polygraph.
Desired Skills Familiarity with using Nintex, InfoPath, and/or PowerBI platforms for creating and managing workflows.
Experience in configuring and managing SPPatchify for patch maintenance of large SharePoint farms.
Microsoft 365 Certified: Administrator Expert or equivalent certification related to SharePoint, Teams, OneDrive, and their administration.
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