Business Analyst- Mid Level

Roles/Responsibilities:

• Collaborate with business stakeholders, program staff, project leadership, vendors, and technical teams to elicit, analyze, validate, and document business, functional, and non-functional requirements for the enterprise eDMS solution.
• Facilitate stakeholder interviews, workshops, requirements-gathering sessions, backlog refinement meetings, sprint planning sessions, and other Agile ceremonies to identify business needs and ensure requirements are accurately translated into solution deliverables.
• Develop, document, and manage epics, features, user stories, acceptance criteria, and product backlog items using Jira and Confluence; support backlog prioritization and requirements traceability throughout the project lifecycle.
• Analyze and document current-state and future-state business processes, workflows, document lifecycles, data flows, and system interactions; identify opportunities for process improvement and operational efficiencies.
• Develop and maintain project artifacts, including stakeholder analyses, business requirements documents, functional requirements, use cases, user stories, process maps, workflow diagrams, wireframes, context diagrams, and gap analyses.
• Create and maintain visual documentation, including process flow diagrams, data flow diagrams, entity relationship diagrams, system context diagrams, and other models using Microsoft Visio and Orbus Infinity.
• Assist in defining document classification, retention, security, access control, records management, and compliance requirements in collaboration with business and regulatory stakeholders.
• Support procurement activities by developing requirements documentation, evaluation criteria, vendor questions, and other solicitation-related artifacts.
• Collaborate with vendors and technical teams to evaluate proposed solutions and ensure alignment with documented business requirements and organizational objectives.
• Support requirements traceability, change management, and impact analysis activities throughout the project lifecycle.
• Develop and support testing activities, including test strategies, test scenarios, test cases, acceptance criteria, System Integration Testing (SIT), User Acceptance Testing (UAT), and defect resolution.
• Prepare, maintain, and organize project documentation, requirements repositories, meeting notes, decision logs, status reports, and knowledge articles within Confluence and other approved project repositories.
• Provide support for implementation planning, training, deployment, and go-live activities.
• Monitor and track project deliverables, dependencies, risks, issues, and approvals in accordance with the approved project plan.
• Participate in project governance activities, including project team meetings, PMO reviews, vendor meetings, stakeholder meetings, and executive briefings as required.

Mandatory Skills:

1. Extensive experience in business systems analysis, requirements elicitation, requirements management, and business process improvement methodologies -3 years
2. Demonstrated experience gathering, analyzing, documenting, and validating business, functional, and non-functional requirements -3 years
3. Proven experience documenting current-state and future-state business processes, workflows, business rules, and process flows -3 years
4. Demonstrated experience developing and managing user stories, epics, features, acceptance criteria, and product backlogs using Jira and Confluence -3 years
5. Experience facilitating stakeholder interviews, requirements workshops, backlog refinement sessions, sprint planning, and Agile ceremonies -3 years
6. Knowledge of Software Development Lifecycle (SDLC), change management, and system implementation methodologies -3 years
7. Experience supporting System Integration Testing (SIT), User Acceptance Testing (UAT), test planning, test case development, and defect management -3 years
8. Experience creating business analysis artifacts including context diagrams, functional decomposition diagrams, workflow diagrams, process models, use -3 years
9. Experience developing process flow diagrams, data flow diagrams, entity relationship diagrams, and system context diagrams using Microsoft Visio -3 years
10. Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, and Visio) -3 years
11. Experience using Jira, Confluence, SharePoint, Octane, ALM, or similar project management and collaboration tools -3 years
12. Strong analytical, critical thinking, problem-solving, and attention-to-detail skills -3 years
13. Excellent written, verbal, facilitation, presentation, and stakeholder communication skills -3 years

Desirable Skills:

1. Experience developing procurement-related documentation, including business requirements, SOW, evaluation criteria, and vendor questions -3 years
2. Experience using Orbus Infinity, Orbus iServer365, or comparable enterprise architecture/business process management tools -3 years
3. Experience supporting Electronic Document Management Systems, Enterprise Content Management (ECM), Records Management, or Digital Transformation. -3 years
4. Knowledge of document retention, records management, information governance, document security, and access control principles -3 years