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NOC Communications Specialist

Resourcesoft, Inc.

Almont, Colorado • Today

Easy Apply

Contract, Third Party

Depends on Experience

NOC Comms Specialist

Stellar Professionals LLC

Hybrid in Almont, Colorado • Today

Easy Apply

Third Party, Contract

$22 - $24

Corporate Communications Specialist

Eliassen Group

Remote or Almont, Colorado • Today

Contract

Telecom Escalations Specialist

STAND 8

Almont, Colorado • Today

Easy Apply

Contract

$18 - $28 per hour

Senior Training & Communications Specialist / Secret or Top-Secret Clearance

H & R Computer Consulting Services

Remote • 2d ago

Full-time

Depends on Experience

Network Operations Center Analyst

Resourcesoft, Inc.

Almont, Colorado • Today

Easy Apply

Contract, Third Party

Depends on Experience

Training & Communications Specialist / Secret or Top-Secret Clearance

H & R Computer Consulting Services

Remote • Yesterday

Full-time

Depends on Experience

Network Analyst II - NOC (Remote)

JSI

Remote • Today

Full-time

Lead Data Center NOC Engineer

Armada

Remote • Today

Full-time

USD 144,715.00 - 180,890.00 per year

NOC Senior Engineer Optical Transmission

Case Interactive

Remote or Newington, New Hampshire • 16d ago

Easy Apply

Full-time

Depends on Experience

NETWORK SPECIALIST

University of Washington

Remote or Seattle, Washington • Today

Full-time

USD 95,556.00 per year

NOC Technician - Houston or Dallas, TX

Motion Recruitment Partners, LLC

Remote or Houston, Texas • Today

Easy Apply

Full-time

Resourcesoft, Inc.

Job Details

Skills

ServiceNow
Incident Management
Ticketing Systems
SolarWinds
SquaredUp
Network Monitoring
Help Desk Support
NOC Operations
Call Tracking
Escalation Management
Customer Service

Summary

Requirements

2 or more years of experience in systems administration, help desk, or call center support.
Proficiency with incident management, call tracking, and ticketing software, preferably ServiceNow.
Experience monitoring network operations using tools such as SolarWinds and SquaredUp.
Experience troubleshooting end-user issues across varying IT skill levels and escalating as needed.
Experience with after-hours or shift-based network operations center (NOC) support.
Excellent written and verbal communication skills, with strong phone etiquette and customer-service orientation.

Responsibilities

Answer inbound network support calls and create/escalate trouble tickets to engineers and third-party providers.
Monitor network and hardware status using established tools, initiating action on outages and alarms.
Perform first-line investigation, diagnosis, and prioritization of network incidents.
Coordinate with network staff and vendors to support service restoration efforts.
Serve as the primary after-hours network contact, issuing status updates and incident communications.
Update network operations and knowledgebase documentation, and support disaster recovery activities.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10117734
Position Id: 22223-27990-1789757993
Posted 3 hours ago

Company Info

About Resourcesoft, Inc.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Go to company profile

Fitment

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Similar Jobs

Network Operations Center Analyst

Almont, Colorado

•

Today

Requirements 2 or more years of experience in systems administration, help desk, or call center support. Proficiency with incident management, call tracking, and ticketing software, preferably ServiceNow. Experience monitoring network operations using tools such as SolarWinds and SquaredUp. Experience troubleshooting end-user issues across varying IT skill levels and escalating as needed. Experience with after-hours or shift-based network operations center (NOC) support. Excellent written and ve

Easy Apply

Contract, Third Party

Depends on Experience

ITSM Process Owner

Los Angeles, California

•

Today

Requirements 8 or more years of experience leading ITSM process ownership and ITIL framework implementation. Proficiency in ServiceNow, including Request Management, Knowledge Management, Service Level Management, and Incident Management. Experience with ITIL processes including Incident, Change, and Problem Management, with ITIL accreditation or equivalent. Experience establishing and integrating a Configuration Management Database (CMDB) within ITSM processes. Experience with business process

Easy Apply

Contract, Third Party

Depends on Experience

Resourcesoft, Inc.

Job Details

Skills

ServiceNow
Incident Management
Ticketing Systems
SolarWinds
SquaredUp
Network Monitoring
Help Desk Support
NOC Operations
Call Tracking
Escalation Management
Customer Service

Summary

Requirements

2 or more years of experience in systems administration, help desk, or call center support.
Proficiency with incident management, call tracking, and ticketing software, preferably ServiceNow.
Experience monitoring network operations using tools such as SolarWinds and SquaredUp.
Experience troubleshooting end-user issues across varying IT skill levels and escalating as needed.
Experience with after-hours or shift-based network operations center (NOC) support.
Excellent written and verbal communication skills, with strong phone etiquette and customer-service orientation.

Responsibilities

Answer inbound network support calls and create/escalate trouble tickets to engineers and third-party providers.
Monitor network and hardware status using established tools, initiating action on outages and alarms.
Perform first-line investigation, diagnosis, and prioritization of network incidents.
Coordinate with network staff and vendors to support service restoration efforts.
Serve as the primary after-hours network contact, issuing status updates and incident communications.
Update network operations and knowledgebase documentation, and support disaster recovery activities.

For more information about Resourcesoft and our services, please visit our website.

Dice Id: 10117734
Position Id: 22223-27990-1789757993
Posted 3 hours ago

Company Info

About Resourcesoft, Inc.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Network Operations Center Analyst

Almont, Colorado

•

Today

Easy Apply

Contract, Third Party

Depends on Experience

ITSM Process Owner

Los Angeles, California

•

Today

Easy Apply

Contract, Third Party

Depends on Experience