Technical Program Manager

Key Responsibilities

• Partner with product and engineering teams to support development and execution of the portfolio roadmap.
• Plan, coordinate, and support day-to-day execution of assigned programs and initiatives.
• Lead and facilitate large program planning activities to align objectives, timelines, and deliverables across initiatives.
• Track, monitor, and report program progress, risks, dependencies, and outcomes across multiple stakeholders.
• Ensure program execution aligns with enterprise and sector program management standards.
• Work with product teams and stakeholders to define requirements, manage schedules, identify risks, and communicate status and recommendations.
• Facilitate regular reviews with leadership to assess program progress and validate outcomes.
• Support engineering rigor by ensuring delivery aligns with agreed acceptance criteria and definitions of done.
• Identify and resolve impediments, escalating as appropriate through established governance channels.
• Apply facilitation and dependency management techniques to drive cross-program and cross-team coordination.
• Maintain visibility into interdependencies and manage escalations to support delivery of business value.
• Identify opportunities for continuous improvement and support change initiatives across programs.

Required Skills & Experience

• Proven experience in enterprise program management, PMO leadership, process management, or large-scale software delivery, with accountability for complex cross-functional initiatives from planning through execution.
• Demonstrated ability to run complex, high-visibility programs involving multiple workstreams, competing priorities, critical dependencies, and senior leadership oversight.
• Strong PMO discipline, including governance, portfolio alignment, milestone planning, RAID management, dependency tracking, executive reporting, decision documentation, and action-item follow-through.
• Experience managing difficult partners, challenging stakeholders, and competing agendas while maintaining professionalism, driving alignment, and keeping teams focused on delivery outcomes.
• Skilled at influencing without direct authority across product, engineering, risk, operations, business, and leadership teams in a matrixed enterprise environment.
• Experience delivering complex technical programs within cloud, cybersecurity, infrastructure, risk, or software engineering environments.
• Strong understanding of agile delivery practices, including Scrum, Kanban, and Scaled Agile frameworks, with the ability to apply agile, hybrid, or governance-led approaches based on program needs.
• Ability to drive clarity from ambiguity by defining scope, success criteria, operating models, roles and responsibilities, escalation paths, and measurable outcomes.
• Excellent written and verbal communication skills, with the ability to synthesize complex technical, delivery, and risk information into clear executive-ready updates, recommendations, and decision points.
• Strong facilitation and negotiation skills, including the ability to lead working sessions, resolve blockers, manage conflict constructively, and gain commitment from diverse stakeholder groups.
• Ability to manage risk, dependencies, delivery timelines, resource constraints, and escalation paths across multiple initiatives while maintaining transparency and accountability.
• One or more relevant certifications preferred:
  • PMP
  • PgMP
  • Certified Scrum Master (CSM)
  • Product Owner
  • Agile Coach
  • SAFe

Technical Domain Knowledge (Hands-On Coding Not Required)

The role requires sufficient technical depth to facilitate architecture and system discussions, reviews, and go-live activities, including experience in one or more of the following:

• Major public cloud platforms (AWS, Azure, Google Cloud Platform)
• Vulnerability management and remediation
• Application security
• Automation and CI/CD tools and practices
• Public cloud security practices and services

Deliverables / Expected Outcomes

• Coordinated delivery of programs aligned to portfolio objectives and adoption tracking.
• Clear program plans, status reporting, and risk/dependency management.
• Effective cross-team coordination and stakeholder communication.
• Support for timely delivery of engineering outcomes aligned to agreed standards.
• Identification and implementation of process and delivery improvements.