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AV / Technical Support Engineer

Dexian DISYS

Arlington, Virginia • Today

Easy Apply

Contract

AV IT Support Technician - Level 1 (Job 1505)

DLH

Bethesda, Maryland • Today

Full-time

USD 25.00 - 26.44 per hour

Technical Support Engineer

Plaid

Remote or Seattle, Washington • Today

Full-time

USD 73,872.00 - 110,000.00 per year

AV Field Engineer

Salas O'Brien Engineers Incorporated

Washington, District of Columbia • Today

Full-time

USD 85,000.00 - 115,000.00 per year

Mid-Level AV-VTC Engineer (Programmer)

Chenega MIOS

Fort Belvoir, Virginia • Today

Full-time

USD 159,300.00 - 165,256.00 per year

Technical Support Engineer

Snyk

Remote or North Carolina • 28d ago

Full-time

Conference Room AV Technician

Dexian DISYS

Arlington, Virginia • Today

Easy Apply

Contract

AV Engineer - Senior

Freddie Mac

McLean, Virginia • Today

Full-time

USD 99,000.00 - 149,000.00 per year

Audio Visual (AV) Specialist

ICF International, Inc.

Reston, Virginia • Yesterday

Full-time

USD 89,261.00 - 151,744.00 per year

Audiovisual (AV) / Artificial Intelligence (AI) Tech

CALIBRE

Fort Belvoir, Virginia • Today

Full-time

AV Crestron Programming Specialist

Apex Systems

Chantilly, Virginia • Today

Easy Apply

Full-time

$95 - $105 per hour

Senior Software Engineer, Rendering Infrastructure (AV Simulation)

General Motors

Remote or Sunnyvale, California • Today

Full-time

USD 153,200.00 - 234,100.00 per year

Regional Sales Manager - EV/AV industry / Remote - New York Tri-State Area

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Full-time

USD 130,000.00 - 155,000.00 per year

Field Service Engineer - AV, USA

Evertz Microsystems Limited

Remote or Chandler, Arizona • Today

Full-time

AV Engineer / IronBow Specialist

Ignite IT

Suitland-Silver Hill, Maryland • Today

Full-time

Audio Visual (AV) Integrator Technician

CompQsoft,Inc .

Alexandria, Virginia • 2d ago

Easy Apply

Full-time

80000 - 85000

Technical Support Engineer

YugabyteDB

Remote • Today

Full-time

USD 90,000.00 - 120,000.00 per year

AV Engineer I

Costar Group

Arlington, Virginia • Today

Full-time

USD 73,000.00 - 107,000.00 per year

Technical Support Engineer

Kalepa

Remote • Today

Full-time

USD 85,000.00 - 135,000.00 per year

Senior Engineer, AV Behavior Evaluation

Motional

Remote or Pittsburgh, Pennsylvania • Today

Full-time

USD 149,000.00 - 198,500.00 per year

Dexian DISYS

Job Details

Skills

AV / Technical Support Engineer

Summary

This position requires 5 days on site in the Arlington, VA/Ballston Metro Area.

Position Summary

Seeking an AV Technician / Tier 2.5-3 IT Support Specialist to provide advanced technical and AV support in a high-touch corporate environment. This role will handle higher-level escalations from the service desk, troubleshoot complex Windows and Microsoft 365 issues, use PowerShell for troubleshooting and administrative tasks, and provide hands-on support for endpoints, conference rooms, executives, Board meetings, and high-profile events.

This position requires 5 days onsite in the Arlington, VA/Ballston Metro area, with occasional early-morning or evening support for scheduled events.

Key Responsibilities

Serve as a Tier 2.5/3 escalation point for complex desktop, endpoint, Microsoft 365, and user-support issues.

Troubleshoot advanced Windows, Microsoft 365, Outlook, Teams, OneDrive, authentication, connectivity, and application issues.

Use PowerShell scripting for troubleshooting, administrative tasks, automation, and resolving recurring support issues.

Troubleshoot and support Crestron-based conference room and AV systems.

Provide white-glove technical and AV support for executives, Board members, and high-profile meetings and events.

Set up and support Webex and Microsoft Teams meetings, including hybrid and video conferencing.

Troubleshoot cameras, microphones, speakers, displays, projectors, room controls, cabling, and content-sharing systems.

Take ownership of escalated issues through resolution, working with infrastructure, network, security, and other IT teams when necessary.

Support laptop imaging, configuration, deployment, refreshes, and workstation builds.

Assist with IT asset management, including inventory, deployment, collection, and hardware lifecycle activities.

Document troubleshooting, escalations, and resolutions within an ITSM/ticketing system.

Assist with AV and endpoint upgrades, installations, testing, and technical projects.

Required Qualifications

3+ years of experience providing Tier 2/3 desktop, endpoint, service desk, or advanced end-user support.

Experience handling escalated technical issues that could not be resolved at Tier 1/Tier 2.

Hands-on experience with PowerShell scripting and command-line troubleshooting.

Strong experience troubleshooting Windows and Microsoft 365, including Outlook, Teams, OneDrive, and related applications.

Hands-on experience with Crestron AV and/or room-control systems.

Experience supporting executives or other high-profile users in a white-glove environment.

Experience with Webex and Microsoft Teams conferencing.

Experience with device imaging, configuration, deployment, and workstation refreshes.

Experience with IT asset management and hardware lifecycle support.

Strong understanding of endpoint hardware, peripherals, connectivity, user profiles, authentication, and general network troubleshooting.

Experience working within an ITSM/ticketing system.

Strong customer service skills and the ability to remain composed while resolving technical issues during live meetings or executive-facing situations.

Preferred

Experience with Intune, Entra ID/Azure AD, Active Directory, or SCCM/MECM.

Experience writing or modifying PowerShell scripts for automation, endpoint administration, software deployment, or user troubleshooting.

AV/Crestron certifications or training.

Microsoft endpoint or Microsoft 365 certifications.

CompTIA A+ or similar certification.

ITIL Foundation.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit .

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90560183
Position Id: 1023802-765
Posted 1 day ago

Company Info

About Dexian DISYS

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.  
 
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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Dexian DISYS

Job Details

Skills

AV / Technical Support Engineer

Summary

This position requires 5 days on site in the Arlington, VA/Ballston Metro Area.

Position Summary

This position requires 5 days onsite in the Arlington, VA/Ballston Metro area, with occasional early-morning or evening support for scheduled events.

Key Responsibilities

Serve as a Tier 2.5/3 escalation point for complex desktop, endpoint, Microsoft 365, and user-support issues.

Troubleshoot advanced Windows, Microsoft 365, Outlook, Teams, OneDrive, authentication, connectivity, and application issues.

Use PowerShell scripting for troubleshooting, administrative tasks, automation, and resolving recurring support issues.

Troubleshoot and support Crestron-based conference room and AV systems.

Provide white-glove technical and AV support for executives, Board members, and high-profile meetings and events.

Set up and support Webex and Microsoft Teams meetings, including hybrid and video conferencing.

Troubleshoot cameras, microphones, speakers, displays, projectors, room controls, cabling, and content-sharing systems.

Take ownership of escalated issues through resolution, working with infrastructure, network, security, and other IT teams when necessary.

Support laptop imaging, configuration, deployment, refreshes, and workstation builds.

Assist with IT asset management, including inventory, deployment, collection, and hardware lifecycle activities.

Document troubleshooting, escalations, and resolutions within an ITSM/ticketing system.

Assist with AV and endpoint upgrades, installations, testing, and technical projects.

Required Qualifications

3+ years of experience providing Tier 2/3 desktop, endpoint, service desk, or advanced end-user support.

Experience handling escalated technical issues that could not be resolved at Tier 1/Tier 2.

Hands-on experience with PowerShell scripting and command-line troubleshooting.

Strong experience troubleshooting Windows and Microsoft 365, including Outlook, Teams, OneDrive, and related applications.

Hands-on experience with Crestron AV and/or room-control systems.

Experience supporting executives or other high-profile users in a white-glove environment.

Experience with Webex and Microsoft Teams conferencing.

Experience with device imaging, configuration, deployment, and workstation refreshes.

Experience with IT asset management and hardware lifecycle support.

Strong understanding of endpoint hardware, peripherals, connectivity, user profiles, authentication, and general network troubleshooting.

Experience working within an ITSM/ticketing system.

Strong customer service skills and the ability to remain composed while resolving technical issues during live meetings or executive-facing situations.

Preferred

Experience with Intune, Entra ID/Azure AD, Active Directory, or SCCM/MECM.

Experience writing or modifying PowerShell scripts for automation, endpoint administration, software deployment, or user troubleshooting.

AV/Crestron certifications or training.

Microsoft endpoint or Microsoft 365 certifications.

CompTIA A+ or similar certification.

ITIL Foundation.

Dice Id: 90560183
Position Id: 1023802-765
Posted 1 day ago

Company Info

About Dexian DISYS

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.  
 
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.