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PRODUCTION SUPPORT ENGINEER
APPLICATION SUPPORT ENGINEER
PRODUCTION SUPPORT ANALYST
IT PRODUCTION SUPPORT
APPLICATION SUPPORT ANALYST
PRODUCTION OPERATIONS ENGINEER
OPERATIONS SUPPORT ENGINEER
MAINFRAME PRODUCTION SUPPORT
PRODUCTION CONTROL ANALYST
PRODUCTION ENGINEER
COBOL
JCL
MAINFRAME
Z/OS
CA7
CA-7
ORACLE
SQL
PL/SQL
EDI 837
EDI 835
EDI
HEALTHCARE CLAIMS
CLAIMS
ADJUDICATION
VOUCHERING
DYNATRACE
JENKINS
PROMETHEUS

Summary

Company Description
Lumen SolutionsGroupInc. is a technology consulting Services Company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, EnterpriseTransformation.

Job Title: EDI Analyst (Production Support)
Location: Columbia MD (Hybrid)
Duration: 12-Month Contract-to-Hire

Job Summary
We are seeking an experienced EDI Analyst to support healthcare claims production systems by monitoring applications, troubleshooting production issues, and ensuring the smooth operation of critical business processes. This is a production support role, not an EDI development position.
The ideal candidate will have experience supporting healthcare claims applications, working with EDI 837 transactions and 999 acknowledgements/errors, executing SQL queries for troubleshooting, and managing production incidents.

Key Responsibilities

Provide production support for healthcare claims processing applications and EDI transactions.
Monitor production systems, applications, batch jobs, and interfaces.
Troubleshoot EDI 837 transaction issues, including 999 acknowledgements and error resolution.
Execute SQL queries for production troubleshooting and data validation.
Review production logs and alerts to identify and resolve issues.
Manage and resolve production incidents using ServiceNow.
Collaborate with cross-functional teams to ensure timely issue resolution.
Maintain operational documentation and support process improvements.
Participate in a rotating on-call schedule for after-hours and weekend support.

Required Qualifications

57 years of experience in production support.
Strong healthcare claims production support experience.
Experience working as an EDI Analyst in a production support environment (not an EDI Developer).
Strong knowledge of EDI 837 transactions and 999 acknowledgements/errors.
Strong SQL querying and troubleshooting skills.
Experience with incident management using ServiceNow.
Experience with production monitoring, batch jobs, log analysis, and application support.
Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications

Experience supporting healthcare payer environments.
Knowledge of Oracle or Snowflake.
Experience with Jenkins or similar enterprise tools.
Experience supporting enterprise batch processing environments.

Lumen SolutionsGroup Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10483685
Position Id: 26-00589
Posted 18 days ago

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EDI Analyst (Production Support)

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