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Problem/Incident Manager

The Brixton Group

Atlanta, Georgia • Today

Full-time

Rotating Help Desk Technician (Onsite - Chattanooga, TN)

MHP - A Porsche Company

Atlanta, Georgia • 3d ago

Full-time

USD 19.00 per hour

Incident Manager

Hexaware Technologies, Inc

Alpharetta, Georgia • Today

Easy Apply

Full-time

Depends on Experience

EPG Support Engineer

NTT DATA, Inc.

Atlanta, Georgia • Today

Full-time

USD 65,200.00 - 97,800.00 per year

Senior Infrastructure Engineer

Truist

Atlanta, Georgia • Today

Full-time

Support Engineer (Data & ETL Platform) – Investments

Incorporan Inc

Remote • Yesterday

Easy Apply

Full-time

Depends on Experience

Contract role: Senior Data Governance Center - Collibra SaaS Platform Support Lead at Rahway, NJ 07065 (Remote) || Open for W2

Yochana IT Solutions

Remote or New Jersey • Today

Easy Apply

Contract

Jira Service Management Engineer / Administrator (Remote)

DivIHN Integration Inc.

Remote • Today

Easy Apply

Third Party, Contract

Depends on Experience

Global Lead Security Control Engineer

Morgan Stanley

Alpharetta, Georgia • Today

Full-time

Cyber Incident Analyst

Valiant Solutions LLC

Remote • 2d ago

Full-time

Depends on Experience

Incident Management Agent Application Support & Operations

InfiCare

Remote • 2d ago

Easy Apply

Contract, Third Party

Depends on Experience

SAP MDG Consultant

3S Business Corporation Inc.

Remote • 6d ago

Easy Apply

Third Party, Contract

Depends on Experience

DevOps Architect/Cloud Architect/Lead DevOps Architect

Orpine.com

Atlanta, Georgia • 7d ago

Easy Apply

Full-time

Depends on Experience

SAP S4 HANA BRIM Consultant

Vector Consulting, Inc

Remote • Today

Easy Apply

Contract

Depends on Experience

Senior Support Engineer - Interoperability, Edifecs

Cotiviti

Remote • Today

Full-time

USD 110,000.00 - 148,000.00 per year

Principal Incident Response Engineer

Blackbaud

Remote • Today

Full-time

USD 117,200.00 - 157,500.00 per year

Remote Program Analytics & Reporting Analyst (VA ESOM)

Kentro

Remote • Today

Full-time

USD 90,000.00 - 120,000.00 per year

Incident Response Engineer

Snowflake Inc.

Remote or California • Today

Full-time

USD 143,000.00 - 205,800.00 per year

Manager IT Engineering- Major Incident Management

Advocate Health Care

Remote • Today

Full-time

Compensation information provided in the description

Data Operations Support Lead

General Dynamics

Remote • Today

Full-time

USD 169,604.00 - 229,464.00 per year

Senior SailPoint Application Administrator Lead (Remote)

Koniag, Inc.

Remote or Albuquerque, New Mexico • Today

Full-time

IT Director, Payroll and Time & Attendance Technology

Stanley Black and Decker

Remote or Charlotte, North Carolina • Today

Full-time

USD 134,300.00 - 231,700.00 per year

Senior Linux Administrator (Active Clearance)

Lumen

Remote • Today

Full-time

USD 82,969.00 - 110,625.00 per year

WMOS Infrastructure Support Consultant

Code Repo

Remote • Yesterday

Easy Apply

Third Party, Contract

60 - 65

Senior Problem Analyst

Randstad Digital

Remote or Seattle, Washington • Today

Contract

USD50 - USD60

Senior Problem Analyst

Randstad Digital

Remote or Seattle, Washington • Today

Contract

USD50 - USD60

Senior Manager, Enterprise Network and Telecommunications

Vail Resorts

Remote • Today

Full-time

USD 112,000.00 - 160,000.00 per year

SAP Incident Manager

Agile / Access Data

Remote • Today

Easy Apply

Full-time

120000 - 150000

SAP Technical Architect (ABAP, Fiori) - Remote

Mergen IT LLC

Remote • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

ServiceNow Developer

Inserso

Remote • 21d ago

Easy Apply

Full-time

Depends on Experience

The Brixton Group

Job Details

Skills

Customer Experience
Quantitative Analysis
IT Operations
Configuration Management Database
IDS
Mapping
Analytics
Batch Processing
ROOT
Incident Management
Problem Management
Network Security
Vendor Management
DICE

Summary

Duration: 12+ months
Location: On-site 3-4 days/week in Charlotte (or) Raleigh, NC

Turn incident, problem, change, and operational data into clear themes, quantified risk, and governance-ready actions that improve technology stability and client experience. Investigate systemic patterns across software, infrastructure, vendors, changes, and batch processing. Build the strategic case for controls that prevent recurrence and produce measurable resilience improvements.

Requirements:

3+ years of Major Incident Management experience.
3+ years of Problem Management experience.
Quantitative analysis experience using IT operations data.

Responsibilities:

Synthesize incident, problem, change, CMDB, and vendor data into actionable technology themes.
Deduplicate Incident IDs to quantify true impact by month, service, and channel.
Establish thematic taxonomies, mapping rules, quality checks, and analytics methodologies.
Identify systemic risks across Change, Vendor, Software, Infrastructure, and Batch Processing.
Produce executive-ready narratives connecting operational data, root causes, impact, and recommended controls.
Partner with Incident Management, Problem Management, SRE, Platform, Network, Security, and Vendor Management teams to implement actions and measure outcomes.

26-00952
#dice

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10212185
Position Id: 26-01115
Posted 17 hours ago

Company Info

About The Brixton Group

We are a values-based professional technology services firm with over 150 years of combined experience in the technology industry. We re deeply engaged in the successful pairing of the right people to the right projects, and we attribute our national presence to the referrals we ve received through current and past clients and candidates.

Our History

-Established in 1998

-Woman-Owned Business with national footprint

AWARDS

-Four straight years listed on Inc. Magazine s Fastest-Growing Private Companies in America.

-Three straight years listed on Charlotte s Fast 50.

We believe that when people find the ideal setting to express their talents, the possibilities are infinite. This is why we exist. We are inspired and guided by a greater purpose than profit.

Career Opportunities

Go to company profile

Fitment

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The Brixton Group

Job Details

Skills

Customer Experience
Quantitative Analysis
IT Operations
Configuration Management Database
IDS
Mapping
Analytics
Batch Processing
ROOT
Incident Management
Problem Management
Network Security
Vendor Management
DICE

Summary

3+ years of Major Incident Management experience.
3+ years of Problem Management experience.
Quantitative analysis experience using IT operations data.

Responsibilities:

Synthesize incident, problem, change, CMDB, and vendor data into actionable technology themes.
Deduplicate Incident IDs to quantify true impact by month, service, and channel.
Establish thematic taxonomies, mapping rules, quality checks, and analytics methodologies.
Identify systemic risks across Change, Vendor, Software, Infrastructure, and Batch Processing.
Produce executive-ready narratives connecting operational data, root causes, impact, and recommended controls.
Partner with Incident Management, Problem Management, SRE, Platform, Network, Security, and Vendor Management teams to implement actions and measure outcomes.

26-00952
#dice

Dice Id: 10212185
Position Id: 26-01115
Posted 17 hours ago

Company Info

About The Brixton Group

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

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Servicenow Certificate Management Implementation Specialist

Allentown, Pennsylvania

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Informatica IDMC MDM Engineer

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