At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!
Job Overview
This role supports business sales by leveraging technical expertise to design and present wireless communication solutions that meet customer needs. It involves consulting on customer opportunities, architecting solutions, and providing technical support during sales presentations and product demonstrations. The role requires maintaining expert knowledge of wireless devices, network technologies, and value-added solutions to address technical inquiries effectively. Success is measured by the ability to facilitate sales processes, resolve technical challenges, and contribute to customer satisfaction and sales growth. The work impacts the organization by enabling tailored wireless solutions that support business objectives and enhance customer experiences.
Job Responsibilities:
- Support sales teams by consulting on customer needs and designing tailored wireless communication solutions to drive opportunity development
- Deliver technical presentations and demonstrations, including API and Technical Portal capabilities, to address customer inquiries and facilitate informed decision-making
- Design, test, and support API-enabled solutions (e.g., Employee Choice, Technical Portal, client integrations), including hands-on configuration and validation, in partnership with Product Architects and CX teams
- Maintain and update technical expertise through training and certification in wireless technologies, API/integration frameworks, and industry developments
- Collaborate with cross-functional teams to provide feedback, support special projects, and engage in market-level initiatives
- Assist with post-sale support activities including troubleshooting, escalation management, API/integration support, and customer training sessions
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
- High School Diploma/GED (Required)
- Bachelor's Degree STEM area of study strongly preferred (Preferred)
- 2-4 years experience in telecommunications, IT administration, network engineering, or API/systems integration roles - including direct hands-on work with REST APIs, API testing tools (e.g., Postman), or integration platforms - with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment (Required)
Knowledge, Skills and Abilities:
- Technical Leadership (Required)
- Communication: Excellent oral and written communications; strong interpersonal skills (Required)
- Applications: Proficiency with business application software (Required)
- API & Integration Development: Hands-on proficiency with REST API concepts, API testing/validation tools (e.g., Postman), and integration architecture sufficient to configure, test, and troubleshoot API-based solutions independently, not just present them (Required)
- Strategic Leadership: Ability to provide strategic direction in a leadership role (Required)
- Technical Presentations: Ability to create and deliver technical presentations (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No): No
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Total Target Cash Pay Range: $84,400 - $152,300, inclusive of target incentives
Base Pay Range: $59,080 - $106,610
The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, ;paradox=1
At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out ;br>
Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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