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Desktop Engineer L1

Service Global, Inc

Austin, Texas • Today

Full-time

Desktop Support Engineer L1 - Remote US Only

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Desktop support engineer

TATA Consultancy Services Limited

Austin, Texas • 3d ago

Easy Apply

Full-time

60000 - 650000

Sr. Desktop Field Engineer

Resolution Technologies

Austin, Texas • Today

Full-time

Desktop Support Engineer

Vaco by Highspring

Remote • 17d ago

Easy Apply

Contract

$30

Software Engineer, Desktop, Artificial Intelligence (AI) Required, Work From Home - G

Next Step Systems

Remote • Yesterday

Easy Apply

Full-time

$150,000 - $170,000

VDI Engineer (Azure Virtual Desktop & Omnissa Horizon)

Waypoint Human Capital

Remote or Dayton, Ohio • Today

Full-time

AVD (Azure Virtual Desktop) Engineer

CACI International, Inc.

Remote or Arlington, Virginia • Today

Full-time

USD 98,500.00 - 206,800.00 per year

Senior AVD (Azure Virtual Desktop) Engineer

CACI International, Inc.

Remote • Today

Full-time

USD 114,600.00 - 252,100.00 per year

Desktop Packaging Engineer

Kforce Technology Staffing

Remote or New York, New York • Today

Contract, Third Party

$45 - $55 hourly

Software Engineer II - Desktop

Loram

Georgetown, Texas • Today

Full-time

USD 81,300.00 - 121,800.00 per year

Member of Technical Staff (Software Engineer, Desktop Apps)

Perplexity AI

Remote or New York, New York • Today

Full-time

USD 200,000.00 - 400,000.00 per year

Power Automate Desktop (PAD) Developer

RiseIT Solutions

Remote • 3d ago

Easy Apply

Contract

Depends on Experience

Virtual Desktop Infrastructure Administrator

ATG

Remote or Key West, Florida • Today

Full-time

Azure Virtual Desktop and Mobility Administrator

CACI International, Inc.

Remote • Today

Full-time

USD 75,200.00 - 158,100.00 per year

Virtual Desktop Infrastructure Administrator - Linux

CACI International, Inc.

Remote or Annapolis, Maryland • Today

Full-time

USD 103,800.00 - 218,100.00 per year

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Yesterday

Full-time

USD 57,500.00 - 80,500.00 per year

Desktop Technician

SeaGlass IT

Remote or Shelton, Connecticut • Today

Easy Apply

Contract

25 - 30

Desktop Support Technician | Part-Time | Moody Center

Oak View Group

Austin, Texas • Today

Part-time

USD 25.00 per hour

Sr. Endpoint Support (Desktop) Engineers - Remote

Connection

Remote or Schaumburg, Illinois • Today

Full-time

Desktop Support Specialist

DK Consulting

Remote • 16d ago

Easy Apply

Contract

Depends on Experience

Onsite and Remote Desktop Support Opportunity Supporting TSA FOCUS

Leidos

Remote • Today

Full-time

USD 52,000.00 - 94,000.00 per year

Help Desk/Desktop Support Analyst

Robert Half

Remote or Latham, New York • Today

Easy Apply

Contract

USD 23.75 - 27.50 per hour

QA Tester - Desktop Applications

M2S Tech Solutions

Remote or Overland Park, Kansas • 17d ago

Easy Apply

Full-time

Depends on Experience

Front End Engineering Manager, Firefox Desktop

Mozilla

Remote • Today

Full-time

USD 195,000.00 - 260,000.00 per year

Principal Software Engineer - Desktop and Mobile Applications - Roon

Harman International

Remote or California • Today

Full-time

USD 134,250.00 - 196,900.00 per year

Job Details

Skills

Physical Layer
IMAC
Operating Systems
Remote Management
Service Desk
End-user Training
Disk Imaging
Regulatory Compliance
Technical Support
MI
Marketing Intelligence
Microsoft Windows 7
Microsoft Operating Systems
PXE
Software Installation
Microsoft SCCM
Dell
Computer Hardware
Break/Fix
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Outlook
Virtual Private Network
Mobile Device Support
ITIL
Management
Electronics
Laptop
Microsoft Windows
OS X

Physical Layer
IMAC
Operating Systems
Remote Management
Service Desk
End-user Training
Disk Imaging
Regulatory Compliance
Technical Support
MI
Marketing Intelligence
Microsoft Windows 7
Microsoft Operating Systems
PXE
Software Installation
Microsoft SCCM
Dell
Computer Hardware
Break/Fix
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Outlook
Virtual Private Network
Mobile Device Support
ITIL
Management
Electronics
Laptop
Microsoft Windows
OS X

Summary

Responsibilities:

Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
Manage IMAC and deskside support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (field user) devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
Support, manage, optimize, and maintain the configuration and installation of the desktop to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
Analyze service desk calls for desktop devices and incident data to identify and advise customers of any potential user training requirements and automation.
Ensure that each desktop device is installed with the appropriate desktop image.
Manage desktop device (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Provide VIP support for deskside issues per contract and be the point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

Knowledge and experience on windows 7 OS.
Experience in Imaging Windows 11 Imaging/reimaging experience using Pxe boot.
Worked on Software installation using SCCM, Software center and manually.
Needed Hands on experience replacing batteries and working with Dell Technician on Hardware break fix.
Experience using Intune, AD, BitLocker.
Experience in outlook administration.
Experience in Humanscale troubleshooting.
Experience working in places that are engineering firms, large companies.
Minimum 3-5 years of experience.
Good to have knowledge in AD and smart hands and feet support.
Good to have knowledge and experience of supporting MAC devices and tablets
Experience with Service management tool-e.g., ServiceNow
Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
It is preferable to have a good understanding of Lync, VPN, and mobile device support.
Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills

Perform installs, moves, adds, changes and decommission of PCs, Laptops, Engineering workstation, and other end user devices which include Windows and MAC Operating systems. Coordinate, plan, and schedule IMACs with all affected IT functions

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183523
Position Id: 48ec4e21fd8726c7111efa9d2085d0e1
Posted 6 hours ago

Fitment

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Job Details

Skills

Physical Layer
IMAC
Operating Systems
Remote Management
Service Desk
End-user Training
Disk Imaging
Regulatory Compliance
Technical Support
MI
Marketing Intelligence
Microsoft Windows 7
Microsoft Operating Systems
PXE
Software Installation
Microsoft SCCM
Dell
Computer Hardware
Break/Fix
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Outlook
Virtual Private Network
Mobile Device Support
ITIL
Management
Electronics
Laptop
Microsoft Windows
OS X

Physical Layer
IMAC
Operating Systems
Remote Management
Service Desk
End-user Training
Disk Imaging
Regulatory Compliance
Technical Support
MI
Marketing Intelligence
Microsoft Windows 7
Microsoft Operating Systems
PXE
Software Installation
Microsoft SCCM
Dell
Computer Hardware
Break/Fix
Tablet
Service Management
ServiceNow
End-user Computing
Remote Support
Microsoft Outlook
Virtual Private Network
Mobile Device Support
ITIL
Management
Electronics
Laptop
Microsoft Windows
OS X

Summary

Responsibilities:

Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
Manage IMAC and deskside support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (field user) devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
Support, manage, optimize, and maintain the configuration and installation of the desktop to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
Analyze service desk calls for desktop devices and incident data to identify and advise customers of any potential user training requirements and automation.
Ensure that each desktop device is installed with the appropriate desktop image.
Manage desktop device (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Provide VIP support for deskside issues per contract and be the point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

Requirements:

Knowledge and experience on windows 7 OS.
Experience in Imaging Windows 11 Imaging/reimaging experience using Pxe boot.
Worked on Software installation using SCCM, Software center and manually.
Needed Hands on experience replacing batteries and working with Dell Technician on Hardware break fix.
Experience using Intune, AD, BitLocker.
Experience in outlook administration.
Experience in Humanscale troubleshooting.
Experience working in places that are engineering firms, large companies.
Minimum 3-5 years of experience.
Good to have knowledge in AD and smart hands and feet support.
Good to have knowledge and experience of supporting MAC devices and tablets
Experience with Service management tool-e.g., ServiceNow
Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
It is preferable to have a good understanding of Lync, VPN, and mobile device support.
Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Dice Id: 80183523
Position Id: 48ec4e21fd8726c7111efa9d2085d0e1
Posted 6 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Support Specialist II

Austin, Texas

•

Today

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USD 30.00 - 33.00 per hour

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