Desktop Software Governance and Remediation Administrator
Position Summary
The Technical Project Manager supports a temporary initiative to remediate unmanaged desktop software, improve governance data, and simplify operational workflows. Partnering with the lead Program Manager and cross-functional teams, this role coordinates plans, owners, risks, documentation, and audit evidence; engineering and governance teams retain technical authority.
Key Responsibilities
Project Planning and Delivery
• Maintain the remediation plan, milestones, owners, dependencies, risks, decisions, and delivery status.
• Drive at least 95% software remediation or compliance within the 365-day service-level window.
• Coordinate review and final disposition of unmanaged software through approval, retirement, cancellation, packaging, or removal.
• Engage product owners and partner teams to obtain decisions, governance records, questionnaires, and ownership information.
• Validate software catalog records and governance identifiers; correct inaccurate, retired, superseded, or unapproved linkages.
• Improve intake, exception, compliance-routing, packaging, and removal workflows through clear criteria, automation, and documentation.
• Investigate persistent detections and other delivery issues; document corrective actions and escalate risks or constraints.
• Provide dashboards, audit-ready evidence, and concise updates on progress, decisions, risks, and recommendations.
Required Qualifications
• Experience managing complex technical projects across multiple teams, systems, and dependencies.
• Proficiency in project planning, milestones, risk and decision tracking, and leadership reporting.
• Strong stakeholder coordination, process analysis, root-cause investigation, and documentation skills.
• Ability to reconcile data across systems and manage high-volume work through defined workflows.
• Clear communication, sound prioritization, attention to detail, and timely risk escalation.
Preferred Qualifications
• Experience with software governance, asset or lifecycle management, endpoint management, or software catalogs.
• Familiarity with software discovery, approval, packaging, deployment, and removal.
• Experience with Jira, Flexera, or comparable workflow and discovery platforms.
• Experience supporting audit, compliance, risk remediation, automation, or operational reporting.
Measures of Success
• Pending products receive documented dispositions, and missing governance identifiers are resolved.
• Catalog records and governance linkages accurately reflect current status.
• Persistent detections are investigated and removal verification is improved.
• Streamlined, auditable workflows reduce duplicate validation and demonstrate compliance with the remediation standard.
Position Scope
This temporary, project-focused role owns coordination, analysis, stakeholder follow-up, documentation, and delivery oversight; engineering teams retain technical, packaging, and removal execution
