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SOAH - Systems Administrator II

CAPPS

Austin, Texas • Today

Full-time

USD 5,178.00 - 5,178.00 per month

Systems Administrator II

Ntiva

Remote or Texas • Today

Full-time

USD 54,000.00 - 60,000.00 per year

Systems Administrator II - UNIX

Wake County Public School System

Remote or Cary, North Carolina • Today

Full-time

System Administrator II

Goldbelt Inc

Remote • Today

Full-time

USD 87,000.00 - 89,000.00 per year

ServiceNow Administrator II

Takeda pharmaceutical

Remote or St. Louis, Missouri • Today

Full-time

USD 70,000.00 - 85,000.00 per year

Desktop Administrator II, IT Infrastructure

tax.com

Remote or Hybrid in Calgary, Alberta • Yesterday

Full-time

USD 57,500.00 - 80,500.00 per year

Application Administrator II

University of Rochester

Remote • Today

Full-time

USD 64,200.00 - 96,200.00 per year

Information Systems Security Officer II

SAIC

Remote • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Job Details

Skills

Supervision
Internet
Servers
Operating Systems
Security Management
Organizational Skills
System Administration
Technical Support
Science
Computer Science
Microsoft Windows
Microsoft Servers
Domain Controllers
Computer Hardware
Microsoft
Audiovisual
AV
Microsoft Exchange
Remote Access
Virtual Private Network
Help Desk
Workflow
Problem Solving
Conflict Resolution
Critical Thinking
Software Packaging
Patch Management
Cloud Computing
Productivity
Microsoft Office
Sharepoint Online
Microsoft Outlook
Adobe Acrobat
Management
Inventory
Organized
Customer Service
Writing
Health Insurance
Health Care
Insurance
Life Insurance
Training
Military
Information Technology
PDF
Information Systems
FBI
Human Resources

Supervision
Internet
Servers
Operating Systems
Security Management
Organizational Skills
System Administration
Technical Support
Science
Computer Science
Microsoft Windows
Microsoft Servers
Domain Controllers
Computer Hardware
Microsoft
Audiovisual
AV
Microsoft Exchange
Remote Access
Virtual Private Network
Help Desk
Workflow
Problem Solving
Conflict Resolution
Critical Thinking
Software Packaging
Patch Management
Cloud Computing
Productivity
Microsoft Office
Sharepoint Online
Microsoft Outlook
Adobe Acrobat
Management
Inventory
Organized
Customer Service
Writing
Health Insurance
Health Care
Insurance
Life Insurance
Training
Military
Information Technology
PDF
Information Systems
FBI
Human Resources

Summary

Job Description

Performs routine (journeylevel) systems administration work. Work involves assisting with the upkeep, configuration, and reliable operation of SOAH information systems. Installs and upgrades computer components and system software. Will act as primary help desk administrator, responding to daily calls, emails and support requests. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

This position works in a hybrid work environment. Employee must be willing and able to physically work in the office on a set schedule each week and provide additional coverage as needed. When working from home, adequate space and infrastructure, to include reliable high speed internet, must be in place to support business needs.

Essential Job Duties

Performs IT troubleshooting support.
Responds to incident and problem tickets by processing service requests and tasks.
Assists in determining system software or hardware required to configure or modify systems.
Prepares and maintains operating procedures for technical support, troubleshooting, maintenance, and systems administration techniques.
Supports the installation, configuration, maintenance, and administration of servers, operating systems, and applications.
Assists in completing projects, and in performing systems software and hardware reviews.
Assists in information systems security administration.
Assists in maintaining and organizing IT hardware inventory.
Performs other duties as assigned.

Minimum Qualifications

Four years experience in systems administration, help desk, or system support; or
Graduation from an accredited college or university with a Bachelor's degree in a technology related field may substitute for the experience;
Graduation from a technical school in a related technology field may substitute for experience.
Graduation with an Associate's degree in a technology related field may substitute for two of the four years experience.

Preferred Qualifications

Major course work in Information Systems, Information Science, or Computer Science.
Technical certification relevant to this position.

Knowledge/Skills/Abilities

Knowledge of Microsoft Windows 11 enterprise environment, Microsoft Server/Domain Controllers and desktop hardware architectures.
Knowledge of teleconferencing solutions such as Microsoft Teams, Zoom, conference room AV equipment.
Knowledge of Microsoft 365 administration (Entra ID, SharePoint Online, Exchange Online, Intune, Teams Admin Center).
Knowledge of Remote access technologies, modern VPNs, and Zero Trust concepts (Global Secure Access/SSE).
Skilled in managing help desk tickets and associated workflows.
Skilled in problem solving and critical thinking.
Skilled in configuring and preparing computer systems for end users.
Skilled in software packaging, deployment, and patch management (PDQ Connect/Deploy/Inventory, Intune or similar).
Skilled in supporting and optimizing modern cloud productivity suites, including Microsoft 365 (SharePoint Online, Word, Outlook, Teams) and Adobe Acrobat Enterprise.
Ability to identify user needs and perform work related tasks promptly and professionally.
Ability to recognize, analyze, and resolve complex technical issues.
Ability to manage physical inventory and maintain an organized work environment.
Ability to write technical procedures.
Ability to provide excellent customer service.
Ability to communicate technical issues effectively, both verbally and in writing.
Ability to work in a multidisciplinary team environment.
Ability to lift and relocate 30 lbs.
Must be able and willing to work physically in the office during work hours as required.
Must be able to work physically in the office on weekends and afterhours as required.
Ability to travel, up to 5% as needed.

Benefits

Positions with the State Office of Administrative Hearings may offer the following benefits:

Statepaid health insurance (a 60day waiting period will apply if not currently employed by the State of Texas)
Statepaid life insurance for the employee
Retirement plan
Monthly annual and sick leave accruals
An average of 13 paid holidays per fiscal year (September 1 st through August 31 st )
Participation in agencysponsored work alternative programs
Participation in agency Employee Assistance Plan (EAP)
Dependent health insurance
Texa$aver 401(k) and 457 programs
TexFlex healthcare and dependent care reimbursement accounts
Dental insurance
Term life insurance
Shortterm and longterm disability coverage

Military/Veteran Information

Use your military skills to qualify for this position or other jobs. Please visit the Texas Workforce Commission's skills work page at to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets.
Additional military crosswalk information may be found on the Texas State Auditor's website at: _InformationTechnology.pdf

Additional Information

Selected applicant must reside in Texas.
Professional references may be requested following the interview.
Applicants must be able to certify their ability to maintain the security and integrity of critical infrastructure and information systems.
Criminal background checks, driving history, and reference checks are conducted on all applicants selected for hire. Certain positions require a fingerprint background check that is submitted to the Federal Bureau of Investigation (FBI).
The State Office of Administrative Hearings participates in EVerify and will provide the federal government with your Form I9 information to confirm that you are authorized to work in the United States. The agency does not participate in any visa sponsorship program.
The State Office of Administrative Hearings is an equal opportunity employer. Any form of unlawful discrimination, harassment, or retaliation that affects any aspect of employment and participation in the workplace environment is strictly prohibited.
Men aged 18 through 25 must be registered with the Federal Selective Service System or have an exemption from registration.
Applicants contacted for interviews who need special accommodations should notify Human Resources prior to the interview.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80183300
Position Id: 51f7ecec5c7ce1fc885045ad5fd4bb6e
Posted 21 hours ago

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