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Job Title: Sales Operations Analyst
Location: 401 S. 1st St. Austin TX 78704
Job Summary:
Sales Processing Coordinator with experience supporting order management, customer purchase order processing, quoting, shipment tracking, and sales operations in a fast-paced environment. Strong organizational and communication skills with the ability to coordinate with customers and international teams, maintain accurate records, and ensure timely order fulfillment while delivering excellent customer service.
Responsibilities:
· Primarily be responsible for processing new product sales orders for the inside sales group within the assigned US business unit
· Maintaining a sales activity database that includes the date of order and when the part was shipped to customers ? Tracking product orders and following-up with factory to ensure that the product orders are processed in a timely and efficient manner
· Attending sales staff meetings and makes presentations as warranted
· Maintaining confidentiality and security of customers, products, and materials
· Following up with customers to resolve billing issues as needed
· The Sales Processing Coordinator may assist Product Sales Specialists with creating new business and obtaining sales orders for assigned company products
· Some positions may delegate tasks and/or supervise nonexempt administrative support staff
· Ability to clearly communicate with customers and other employees is required
· Performs other related duties as assigned
Qualifications:
· Requires a Bachelor's degree in business administration, marketing, or other relevant discipline
· Job experience can be substituted for the education requirement; 2–5 years of administrative experience directly supporting sales activities in a fast-paced, high-tech environment may be substituted for the required bachelor's degree
· Knowledge of basic MS office products is required
CTC is a global IT services and consulting company dedicated to helping organizations innovate, optimize, and grow. With nearly three decades of experience and a team of over 2,000 professionals worldwide, CTC delivers end-to-end solutions across areas like AI and machine learning, cybersecurity, enterprise applications, and digital transformation. The company partners with organizations to solve complex business challenges, streamline operations, and drive measurable results, supported by a strong global presence and long-standing client relationships.
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