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Tier 1/2/3 Support Specialist in Austin, TX

Elegant Enterprise Wide Solutions

Austin, Texas • Today

Easy Apply

Contract, Third Party

Senior IT Support Specialist - Location: Austin, TX (Onsite)

Conquest Consulting

Austin, Texas • Yesterday

Easy Apply

Contract, Third Party

$50 - $55

Tier 1 Desktop Support

Kforce Technology Staffing

Remote or Colorado Springs, Colorado • Today

Contract

$20 - $30 hourly

Field Service Engineer (Austin, TX Area)

Brooks Automation

Austin, Texas • Today

Full-time

USD 35.04 per hour

Systems Analyst (Austin)

Texas Workforce Commission

Austin, Texas • Today

Full-time

USD 4,523.16 per month

Technical Support Engineer 2 - PowerEdge XE - Round Rock, Texas

Dell Technologies

Round Rock, Texas • Today

Full-time

USD 74,000.00 - 96,000.00 per year

Technical Support Engineer 1 - Round Rock, Texas

Dell Technologies

Round Rock, Texas • Today

Full-time

USD 60,000.00 - 78,000.00 per year

End-User Support Lead in Austin, TX

Elegant Enterprise Wide Solutions

Austin, Texas • Today

Easy Apply

Contract, Third Party

Network Security Analyst (Austin TX)

TexcelVision Inc.

Austin, Texas • Today

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Contract, Third Party

IT Support Specialist Tier I - Hybrid

Praxis Precision Medicines

Remote • Today

Full-time

USD 56,000.00 - 76,000.00 per year

ES Install Tech-Austin TX

Cennox

Austin, Texas • Yesterday

Full-time

Senior Staff Engineer Data & MLOps Platform In Austin, TX || Locals Only

Innovise IT LLC

Hybrid in Austin, Texas • 2d ago

Easy Apply

Contract

Depends on Experience

Onsite Network Security Analyst in Austin Texas

HonorVet Technologies

Austin, Texas • Yesterday

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Third Party, Contract

$68 - $72

Senior/Lead STA Engineer - Austin, TX - Onsite

Lorven Technologies, Inc.

Austin, Texas • 2d ago

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Contract, Third Party

$60 - $80

Hybrid Systems Analyst in Austin texas

HonorVet Technologies

Hybrid in Austin, Texas • Today

Easy Apply

Third Party, Contract

$75 - $80

Network Security Analyst at Austin, TX (Locals Only)

Cynosure Technologies LLC

Austin, Texas • Yesterday

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Contract, Third Party

Depends on Experience

Data Science Intern (Intern Graduate Support Technician) - STR Division - Austin, TX

Texas Department of Transportation

Austin, Texas • Today

Part-time

USD 21.32 - 21.32 per hour

Onsite Endoscopic Specialist - Austin

KARL STORZ Endoscopy - America

Austin, Texas • Today

Full-time

Endpoint Engineering Lead in Austin, TX

Elegant Enterprise Wide Solutions

Austin, Texas • Today

Easy Apply

Contract, Third Party

SAP SD/CS Consultant - Austin, TX- Onsite/Hybrid (3 days a Week)

K Anand Corporation

Austin, Texas • Today

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Contract, Third Party

Depends on Experience

Blue Yonder TMS Functional Consultant in Austin, TX or Santa Clara, CA

Infobahn Softworld Inc.

Austin, Texas • Today

Easy Apply

Third Party, Contract

$Market

Software Engineer (Austin)

Texas Workforce Commission

Austin, Texas • Today

Full-time

USD 6,000.00 - 7,000.00 per month

Cloud Solutions Architect in Austin, TX (HYBRID) only Austin or near Austin

Esolvit, Inc.

Hybrid in Manor, Texas • 7d ago

Easy Apply

Full-time

90 - 100

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

Service Desk Support - Local to TX

RedSalsa Technologies, Inc.

Remote • Today

Easy Apply

Full-time

Depends on Experience

Software Engineer, Platform - Austin, TX, USA

Speechify Inc.

Austin, Texas • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Job Details

Skills

ACTIVE DIRECTORY
Ticketing
COMPTIA A+
Microsoft 365
Microsoft Entra ID

Summary

Location: Austin, TX

Duration: 2+ Years

Required Experience

Experience providing enterprise help-desk, service-desk, desktop, or end-user technical support.
Experience troubleshooting Windows-based desktops, laptops, applications, and peripherals.
Experience supporting user accounts, passwords, authentication, and access issues.
Experience using enterprise ticketing or ITSM systems.
Experience providing remote technical support.
Knowledge of incident, service-request, and escalation processes.
Strong customer-service and technical communication skills.
Ability to diagnose issues, document troubleshooting activities, and follow established support procedures.
Experience supporting enterprise or public-sector customers preferred.

Required Skills

Service Desk Support
End-User Technical Support
Hardware and Software Troubleshooting
Ticket Management
Incident and Request Management
Password and Access Support
Remote Support
Windows Desktop Support
Microsoft 365 Support
Active Directory / Entra ID Support
Desktop and Peripheral Support
Basic Network Troubleshooting
Escalation Management
Technical Documentation
Knowledge Management
Customer Service

Education

Associate's or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred. Relevant technical training and professional experience may be considered in lieu of a degree.

Certifications

CompTIA A+ preferred
ITIL Foundation preferred
HDI certification preferred
Microsoft or other relevant technical certifications preferred
Additional customer-specified certifications may be required depending on the assigned work order.

Tools/Technologies

Enterprise ITSM/ticketing platforms, Microsoft Windows, Microsoft 365, Active Directory, Microsoft Entra ID, remote-support tools, endpoint-management tools, knowledge-management platforms, desktop hardware, peripherals, VPN, and standard enterprise productivity applications.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10530468
Position Id: 2026-22002
Posted 1 day ago

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End-User Support Lead in Austin, TX

Austin, Texas

•

Today

Location: Austin, TX Duration: 2+ Years Required Experience Experience in enterprise help desk, service desk, desktop support, or end-user support. Experience leading Tier 1 3 technical support teams. Experience with incident, request, escalation, and major-incident management. Experience managing SLA/KPI-driven support environments. Experience with remote support and enterprise ticketing systems. Experience with knowledge management and service desk reporting. Strong experience support

Easy Apply

Contract, Third Party

Help Desk Support

San Antonio, Texas

•

Today

RESPONSIBILITIES: Kforce has a client in San Antonio, TX seeking a Help Desk Support Specialist. Key Responsibilities: * Provide Tier 1 and Tier 2 technical support via phone, email, chat, and remote support tools * Troubleshoot and resolve hardware, software, printer, mobile device, and network connectivity issues * Respond to and document incidents, service requests, and troubleshooting activities in the ticketing system * Escalate complex technical issues to appropriate support teams when ne

Contract

$19 - $20 hourly

Journeyman Computer User Support Specialist (Help Desk Support)

San Antonio, Texas

•

Today

Eagle Integrated Services (EIS) is seeking a Journeyman Computer User Support Specialist (Help Desk Support). The Journeyman Computer User Support Specialist is a skilled, hands-on technical professional responsible for providing comprehensive Tier 1 and Tier 2 technical support to end-users. They serve as a primary point of contact for troubleshooting and resolving hardware, software, and network connectivity issues. Working under the general supervision of a senior specialist or Help Desk lea

Full-time

USD 61,000.00 per year

Endpoint Engineering Lead in Austin, TX

Austin, Texas

•

Today

Location: Austin, TX Duration: 2+ Years Required Experience Experience in desktop engineering, endpoint engineering, desktop administration, or enterprise end-user computing. Experience with enterprise device imaging, configuration, deployment, and lifecycle management. Experience administering Microsoft endpoint-management technologies. Experience with patch management and enterprise software distribution. Experience troubleshooting complex Windows desktop and endpoint issues. Experien

Easy Apply

Contract, Third Party

Job Details

Skills

ACTIVE DIRECTORY
Ticketing
COMPTIA A+
Microsoft 365
Microsoft Entra ID

Summary

Location: Austin, TX

Duration: 2+ Years

Required Experience

Experience providing enterprise help-desk, service-desk, desktop, or end-user technical support.
Experience troubleshooting Windows-based desktops, laptops, applications, and peripherals.
Experience supporting user accounts, passwords, authentication, and access issues.
Experience using enterprise ticketing or ITSM systems.
Experience providing remote technical support.
Knowledge of incident, service-request, and escalation processes.
Strong customer-service and technical communication skills.
Ability to diagnose issues, document troubleshooting activities, and follow established support procedures.
Experience supporting enterprise or public-sector customers preferred.

Required Skills

Service Desk Support
End-User Technical Support
Hardware and Software Troubleshooting
Ticket Management
Incident and Request Management
Password and Access Support
Remote Support
Windows Desktop Support
Microsoft 365 Support
Active Directory / Entra ID Support
Desktop and Peripheral Support
Basic Network Troubleshooting
Escalation Management
Technical Documentation
Knowledge Management
Customer Service

Education

Certifications

CompTIA A+ preferred
ITIL Foundation preferred
HDI certification preferred
Microsoft or other relevant technical certifications preferred
Additional customer-specified certifications may be required depending on the assigned work order.

Tools/Technologies

Dice Id: 10530468
Position Id: 2026-22002
Posted 1 day ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

End-User Support Lead in Austin, TX

Austin, Texas

•

Today

Easy Apply

Contract, Third Party

Help Desk Support

San Antonio, Texas

•

Today

Contract

$19 - $20 hourly

Journeyman Computer User Support Specialist (Help Desk Support)

San Antonio, Texas

•

Today

Full-time

USD 61,000.00 per year

Endpoint Engineering Lead in Austin, TX

Austin, Texas

•

Today

Easy Apply

Contract, Third Party