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NOC Analyst

GDH

Bartlesville, Oklahoma • Today

Easy Apply

Contract, Third Party

Depends on Experience

NOC - Network Analyst II (Remote)

JSI

Remote • Today

Full-time

Lead Data Center NOC Engineer

Armada

Remote • Today

Full-time

USD 144,715.00 - 180,890.00 per year

GDH

Job Details

Skills

Summary

Role Summary
This role involves providing network and infrastructure monitoring, incident response, and escalation support within a 24x7 Network Operations Center (NOC). The analyst will be responsible for ensuring the continuous operation of critical systems by identifying, triaging, and responding to alerts and incidents. It requires proactive communication and collaboration with engineering teams to minimize downtime and maintain system uptime.

Responsibilities

Monitor network, server, and infrastructure alerts in a 24x7 NOC environment.
Identify, triage, and respond to incidents to minimize system downtime.
Perform first-level troubleshooting and escalate issues to engineering teams as needed.
Maintain and update runbooks and monitoring documentation for operational consistency.
Support change management procedures and scheduled maintenance activities.
Communicate incident status updates to stakeholders in a timely and clear manner.
Participate in conference calls and problem management meetings as required.
Support continuous improvement of monitoring and incident response processes.
Assist in maintaining security and compliance standards within network operations.
Collaborate with cross-functional teams to ensure optimal system performance.

Qualifications

Familiarity with monitoring tools and network infrastructure.
Basic understanding of networking fundamentals, including TCP/IP, routing, and switching.
Relevant education, training, certifications, or equivalent practical experience.
Strong troubleshooting skills and attention to detail.
Ability to work effectively in a fast-paced, 24x7 environment.
Excellent communication skills for incident reporting and stakeholder updates.
Availability to work on-site with reliable transportation.
Must be legally authorized to work in the United States.
Prior experience supporting energy or utilities sector environments is preferred.
Experience with ServiceNow and previous NOC or network operations experience is a plus.

Publishing Pay Range: $18.00 - $22.00 hourly

This position is based in office and requires employee to work on-site.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10112156
Position Id: 113878
Posted 22 hours ago

Company Info

About GDH

GDH is a premier workforce solutions and professional services provider helping organizations modernize, secure, and scale their technology ecosystems. With expertise across AI, Data, Security, Cloud, Application Development, Digital Infrastructure, and Business Transformation, we help clients accelerate innovation, optimize operations, and achieve measurable business outcomes. Our capabilities span AI and data engineering, intelligent automation, cybersecurity, cloud and platform transformation, application development and modernization, DevOps, networking, infrastructure operations, project and program management, business analysis, creative and digital services, and more. Through contract staffing, project-based engagements, managed services, and direct hire solutions, we deliver the specialized talent and delivery expertise organizations need to move forward with confidence.

At GDH, our culture statement, "We Care About People," is at the heart of everything we do. We are committed to building meaningful relationships and delivering exceptional service to both clients and candidates. This dedication has earned us multiple ClearlyRated awards, including Best of Staffing for Client, Talent, and Employee Satisfaction, as well as Best Staffing Firms for Women.

In addition to staffing, our Professional Services division provides expertise in digital transformation, infrastructure modernization, and program and project management, helping clients execute critical initiatives seamlessly. Our managed services solutions offer a strategic approach to workforce management, allowing businesses to streamline operations, reduce hiring risks, and improve overall efficiency.

While we specialize in the Banking, Financial Services, and Insurance (BFSI), Consumer, Energy, Government, and Technology sectors, our capabilities extend across all industries. With a nationwide presence, deep market insights, and a people-first approach, we combine industry expertise with cutting-edge technology to create workforce solutions that deliver measurable results.

At GDH, we are committed to building long-term partnerships by providing exceptional service, high-quality talent, and strategic workforce solutions that adapt to evolving business needs. Whether you need a single specialist or a full project team, GDH is your trusted partner for hiring, workforce solutions, and business transformation.

Partner with GDH and let’s build the future together.

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Contact the job poster

Kacie Jean

Recruiter @ GDH

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GDH

Job Details

Skills

Summary

Responsibilities

Monitor network, server, and infrastructure alerts in a 24x7 NOC environment.
Identify, triage, and respond to incidents to minimize system downtime.
Perform first-level troubleshooting and escalate issues to engineering teams as needed.
Maintain and update runbooks and monitoring documentation for operational consistency.
Support change management procedures and scheduled maintenance activities.
Communicate incident status updates to stakeholders in a timely and clear manner.
Participate in conference calls and problem management meetings as required.
Support continuous improvement of monitoring and incident response processes.
Assist in maintaining security and compliance standards within network operations.
Collaborate with cross-functional teams to ensure optimal system performance.

Qualifications

Familiarity with monitoring tools and network infrastructure.
Basic understanding of networking fundamentals, including TCP/IP, routing, and switching.
Relevant education, training, certifications, or equivalent practical experience.
Strong troubleshooting skills and attention to detail.
Ability to work effectively in a fast-paced, 24x7 environment.
Excellent communication skills for incident reporting and stakeholder updates.
Availability to work on-site with reliable transportation.
Must be legally authorized to work in the United States.
Prior experience supporting energy or utilities sector environments is preferred.
Experience with ServiceNow and previous NOC or network operations experience is a plus.

Publishing Pay Range: $18.00 - $22.00 hourly

This position is based in office and requires employee to work on-site.