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Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Clarendon, Vermont • Today

Easy Apply

Contract

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Winfield, Kansas • Today

Easy Apply

Contract

Desktop Support Technician

Virginia Jobs

Blacksburg, Virginia • Today

Full-time

USD 47,000.00 - 57,000.00 per year

Desktop Support Technician

NCI Information Systems, Inc.

Remote or Washington, District of Columbia • Today

Full-time

USD 22.22 per hour

ICT Support Technician-Lewisville,TX

Motion Recruitment Partners, LLC

Remote or Lewisville, Texas • Today

Easy Apply

Contract

Desktop Technician I

Envision LLC.

Remote • 16d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer L1 - PR

Blue Mantis

Remote • Today

Full-time

USD 21.00 - 25.00 per hour

Motion Recruitment Partners, LLC

Job Details

Skills

Remote Support
Computer Networking
CPU
Microsoft Windows
Microsoft Outlook
Microsoft Office
Manufacturing
Logistics
Communication
Leadership
Network Support
IT Management
Accounting
ServiceNow
Repair
Laptop
Printers
Asset Management
IMAC
Migration
Backup
Recovery
Reporting
Computer Hardware
Network
System Administration
Technical Support
SAP BASIS

Summary

Our client is looking for a Desktop Support Technician for a 3-month contract in North Clarendon VT 05759.

Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.

Contract Duration: 3 Months

Required Skills & Experience

3 - 5 years' experience supporting PC Hardware and software.

Basic network troubleshooting plus comfortability to act as smart hands for infrastructure issues.

Excellent customer skills and experience.

Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.

Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems.

Experience supporting applications related to engineering, manufacturing, and logistics is preferred.

Excellent communication skills.

Ability to setup, configure and add all hardware.

Ability to work with strong personalities. Coachable, Team Player able to meet customer expectations regularly and respond well to feedback from leadership.

Understanding or work experience of server and network support within an enterprise to provide Smart hands / feet support.

Ability to work independently, work scheduled hours. Trusted to work proactively is a key attribute given limited site IT Leadership.

What You Will Be Doing

Accounting for work using visual task board, Service-now Ticket System, and during regular team stand up meetings.

Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.

Maintain, analyze, and troubleshoot, software and computer peripherals.

Asset management: Install, move, add, and change large IMAC events expected for client printer migration and PC refreshes.

Assure that all tickets requiring follow up work and/or calls receive appropriate attention.

Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment.

Perform backup, recovery, and security procedures both planned or during emergency.

Follow established procedures to detect, diagnose, and accurately report outage of critical site applications.

Assist with diagnoses of network hardware and performance problems.

Perform approved installation, configuration, and maintenance of physical network.

Perform network system administration task both planned and during emergency.

Face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.

Back up and burn end user data.

Assist in developing and documenting improvements to current processes.

Assist other coworkers in resolution of end users' technical issues across the program.

Assist Site Leader in the execution of established processes and escalations.

Handle multiple projects.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 891646
Posted 5 days ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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Fitment

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Our client is a Boston-area asset management firm looking for an IT Support Specialist to join their technology team and provide hands-on technical support for a small, highly collaborative office environment. This role will serve as the first point of contact for employees, providing Tier 1 and Tier 2 support across hardware, software, Microsoft 365 applications, and end-user technology. This is an excellent opportunity for a technically curious support professional who enjoys working directly

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Motion Recruitment Partners, LLC

Job Details

Skills

Remote Support
Computer Networking
CPU
Microsoft Windows
Microsoft Outlook
Microsoft Office
Manufacturing
Logistics
Communication
Leadership
Network Support
IT Management
Accounting
ServiceNow
Repair
Laptop
Printers
Asset Management
IMAC
Migration
Backup
Recovery
Reporting
Computer Hardware
Network
System Administration
Technical Support
SAP BASIS

Summary

3 - 5 years' experience supporting PC Hardware and software.

Basic network troubleshooting plus comfortability to act as smart hands for infrastructure issues.

Excellent customer skills and experience.

Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) as well.

Working experience or strong understanding of enterprise technologies (Office 365, Win10 Professional, imaging, and ticketing systems.

Experience supporting applications related to engineering, manufacturing, and logistics is preferred.

Excellent communication skills.

Ability to setup, configure and add all hardware.

Ability to work with strong personalities. Coachable, Team Player able to meet customer expectations regularly and respond well to feedback from leadership.

Understanding or work experience of server and network support within an enterprise to provide Smart hands / feet support.

Ability to work independently, work scheduled hours. Trusted to work proactively is a key attribute given limited site IT Leadership.

What You Will Be Doing

Accounting for work using visual task board, Service-now Ticket System, and during regular team stand up meetings.

Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.

Maintain, analyze, and troubleshoot, software and computer peripherals.

Asset management: Install, move, add, and change large IMAC events expected for client printer migration and PC refreshes.

Assure that all tickets requiring follow up work and/or calls receive appropriate attention.

Assist with installations, configurations, upgrades, patch, and other maintenance actives of server equipment.

Perform backup, recovery, and security procedures both planned or during emergency.

Follow established procedures to detect, diagnose, and accurately report outage of critical site applications.

Assist with diagnoses of network hardware and performance problems.

Perform approved installation, configuration, and maintenance of physical network.

Perform network system administration task both planned and during emergency.

Face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.

Back up and burn end user data.

Assist in developing and documenting improvements to current processes.

Assist other coworkers in resolution of end users' technical issues across the program.

Assist Site Leader in the execution of established processes and escalations.

Handle multiple projects.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Dice Id: 10105282
Position Id: 891646
Posted 5 days ago

Company Info

About Motion Recruitment Partners, LLC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Desktop Support Engineer

Fishkill, New York

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Today

Easy Apply

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$28.12 - $32.14

Cybersecurity Infrastructure Engineer - Wakefield, Ma

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Site IT Manager

Boston, Massachusetts

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Tier 1 and 2 Help Desk Support Engineer

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