Motion Recruitment Partners, LLC
Motion Recruitment Partners, LLC

Desktop Support Technician

Remote in Pensacola, FL, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
On-site
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Job Details

Skills

  • SAP BASIS
  • Managed Services
  • Issue Tracking
  • ServiceNow
  • Servers
  • IMAC
  • Customer Facing
  • Remote Support
  • Computer Hardware
  • Network
  • Switches

Summary

Our client is looking for a Desktop Support Technician for a 4-month contract in Pensacola, FL 32514.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 4 months
Required Skills & Experience
  • 3-6 years' experience supporting PC Hardware and software.
  • Experience working in a multi-team enterprise organization. Strong ticketing system skills (i.e., ServiceNow).
  • Comfort with providing hands-on and feet support for servers and Network.
  • Experience supporting mobile data plans, mobile networks, and devices.
  • Able to confidently and safely lift up to 50 lbs as well as be able to navigate between buildings and the production floor to support users.
  • PC Hardware and software IMAC project experience
  • Able to do basic troubleshooting during deployment.
  • Good customer-facing skills and a good understanding of desktop support for imaging /deploying/troubleshooting PC's.
What You Will Be Doing
  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports and maintains user account information, including rights, security, and systems groups.
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Network connection issues, track network connections back to network switches.
  • Escalates problems and issues to a higher level of support if unable to resolve.
  • Represents the company in a professional and businesslike manner and communicates effectively with customers and associates.
  • Interacts with customers, responding to routine technical questions or requests for information.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 894894
  • Posted 2 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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