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Service Desk Technician

Sage Dental

Boca Raton, Florida • Today

Full-time

SERVICE DESK MANAGER

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 82,980.00 per year

HVAC Mechanical Service Technician Lead

Johnson Controls

Miramar, Florida • Today

Full-time

Service Support Technician | Applicant Must Be Currently Local to Richmond, VA | Relocation Not Allowed

V.L.S. Systems, Inc

Remote or Hybrid in Richmond, Virginia • 16d ago

Easy Apply

Contract

Depends on Experience

Field Service Technician

Motion Recruitment Partners, LLC

Remote or Rapid City, South Dakota • Today

Easy Apply

Contract

Field Service Technician

Motion Recruitment Partners, LLC

Remote or Providence, Rhode Island • Today

Easy Apply

Contract

Field Service Technician

Motion Recruitment Partners, LLC

Remote or Queens, New York • Today

Easy Apply

Contract

Service Technician I

Hudson Technologies Inc

Remote • Today

Full-time

USD 22.00 - 28.00 per hour

IT Service Technician I

VC3, Inc

Remote • Today

Full-time

Service Technician II

Hudson Technologies Inc

Remote • Today

Full-time

USD 26.00 - 38.00 per hour

Pharmacy Technician

Ohm Systems, Inc

Remote • 5d ago

Easy Apply

Contract

20 - 22

Network Field Technician

Randstad Digital

Remote or Peoria, Illinois • Today

Full-time

USD62,000 - USD75,000

CAD Technician - Surveying

Relevante, Inc.

Boca Raton, Florida • Today

Full-time

Ignition System Maintenance Technician

Randstad Digital

Remote or Toledo, Ohio • Today

Contract

USD35 - USD38

IT Technician

Robert Half

Remote or Watchung, New Jersey • Today

Easy Apply

Contract

USD 21.85 - 25.30 per hour

IT Technician

Robert Half

Remote or Watchung, New Jersey • Today

Easy Apply

Contract

USD 18.21 - 21.09 per hour

CAD Technician II - Transmission & Distribution

Ulteig

Remote or Greenwood Village, Colorado • Today

Full-time

USD 31.50 - 42.50 per hour

Customer Support Technician

Defined Software Development

Pompano Beach, Florida • 2d ago

Easy Apply

Contract

Depends on Experience

A-Level Automotive Technician | 5+ Years Exp | Up to $85K+

Arnst Ocean Automotive

Delray Beach, Florida • Today

Full-time

Compensation information provided in the description

Fleet Technician - UniFirst

UniFirst

Pompano Beach, Florida • Today

Full-time

Customer Support Technician (On--site)

Kyra Solutions

Pompano Beach, Florida • 2d ago

Easy Apply

Third Party, Contract

Depends on Experience

Helpdesk Technician I

Seminole Tribe of Florida

Hollywood, Florida • Today

Full-time

Toll Equipment Technician I

CAI

Pompano Beach, Florida • Today

Full-time

Compensation information provided in the description

A-Level Euro Focused Technician | Up to $65/HR | 4+ Yrs Experience

Foreign Auto Services Inc

West Palm Beach, Florida • Today

Full-time

Compensation information provided in the description

Data Center Customer Operations Technician - III

Equinix

Boca Raton, Florida • Today

Full-time

USD 46,400.00 - 69,600.00 per year

Lead Network Operations Control Center Technician - Overnight Shift

SBA NETWORK SERVICES

Boca Raton, Florida • Today

Full-time

Data Center Technician

INSPYR Solutions

Hybrid in West Palm Beach, Florida • 2d ago

Easy Apply

Full-time

Depends on Experience

Data Center Technician

INSPYR Solutions

Hybrid in West Palm Beach, Florida • 2d ago

Easy Apply

Full-time

Depends on Experience

Data Center Technician

INSPYR Solutions

Hybrid in West Palm Beach, Florida • 2d ago

Easy Apply

Full-time

Depends on Experience

Maintenance Technician - Groves of Delray

Dominium Management Services, LLC

Delray Beach, Florida • Today

Full-time

Job Details

Skills

Service Desk
DSO
Innovation
Printing
Operating Systems
Technical Support
Customer Service
Issue Tracking
SLA
Computer Hardware
ROOT
Microsoft Office
Microsoft Outlook
Microsoft Excel
Help Desk
Microsoft Windows
Citrix
Printers
Communication
Management
Problem Solving
Conflict Resolution
Critical Thinking
Project Management
Preventive Maintenance
Performance Management
Sage
Collaboration
Professional Development

Summary

Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care.

Overview

Sage Dental Management is looking for a Help Desk Support Technician to join our growing team in Boca Raton, FL! This position will provide technical assistance to computer system users and will answer questions or resolve computer problems for clients in person, via telephone or from a remote location. This position may also provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Some nights, weekend, and on call duties are required. Travel to set up new locations is also required.

Responsibilities

Must be able to be onsite, M-F, in our Boca Raton office. This is not a remote role.
Provide technical support and communicate technical information to all Sage Dental computer end users
Strong customer service skills (able to take phone calls from non-technical end users in a personable and professional manner)
Work on help desk request via ticketing system and follow up when required
Document all relevant information, troubleshooting steps taken, and resolution
Maintain SLA expectations and ticketing processes and procedures
Collaborate with teammates on hardware and software issues and escalate as needed
Install and troubleshoot hardware, software, and/or peripheral equipment
Support and troubleshoot Windows operating system, Microsoft Office 365 applications, printers, and third-party applications to determine root cause of issue
Use of Office 365 products such as Outlook, Teams, and Excel
Maintain cleanliness and organization of work space

Qualifications

Minimum of 1-3 years of experience in a help desk role.
Certifications are a plus.
Experience supporting Windows machines, Citrix, O365 apps, and printers preferred.
Excellent communication (verbal and written), interpersonal, time management, and developmental skills.
Strong problem solving and critical thinking skills.
Ability to learn new technologies quickly.
Must be a team player!
The ability to work 8:00am - 5:00pm, overtime, nights, weekends, and participate in on call rotation is required.
Must have reliable transportation and willingness to travel to set up new locations and support existing ones is required.

What Sage Offers

Be part of a purpose-driven organization transforming dental care. Collaborate with a passionate, innovative team. Access to cutting-edge technology and professional development resources. Competitive compensation and benefits.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: appfeed
Position Id: 24550_9400
Posted 30+ days ago

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No location provided

•

Today

Desktop Support Engineer - Charlestown MA Office Hybrid Department: Blue Mantis Employment Type: Full Time Location: Hybrid Compensation: $21.00 - $25.00 / hour Description The EUX - Associate Engineer provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The role will require individuals to be onsite in our Charlestown MA

Full-time

USD 21.00 - 25.00 per hour

ITSD - Help Desk Specialist II

No location provided

•

Today

Job Description Summary Provides technical assistance to court staff for hardware, software and audio/visual technologies at all court locations. Performs the installation, maintenance, repair, removal, and tracking for all court desktop hardware. Performs diagnostics to isolate local user hardware and software issues through structured problem troubleshooting techniques and performs resolution based on problem identification and court procedures. Responds to courtroom and conference room audio/

Full-time

POOL: Student Hourly - Entry Level IT Technician

Kansas

•

Today

Position Overview The IT Help Desk is committed to building strong relationships within the KU community. We do this by delivering timely, accurate information in every interaction, ensuring users receive the support they need while providing excellent customer service. We are seeking student employees who are enthusiastic about technology, enjoy helping others, and want to gain hands-on experience in information technology support. Student Technicians serve as one of the first points of conta

Full-time

USD 13.00 per hour

Service Desk level 2

Medley, Florida

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk level 2 in Medley, FL (Florida). Summary: The Service Desk Technician II provides Level II technical support to end users across multiple locations. This role troubleshoots and resolves hardware, software, connectivity, access, endpoint security, and mobile-device issues while ensuring incidents and service requests are properly documented, prioritized, resolved, and escalated. Key Responsibilities: * Provide Level II support

Full-time

$40,800 - $55,200 annually