Get Involved! What do we believe? Demonstrate Biblical Integrity At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work.
Please take time to review the following link as you consider working with us:
What is the opportunity? Respond with Compassionate Action We are seeking a
Senior Custom Systems Analyst to join our
Information Technology team in
Boone, NC (or another approved on-site location). Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.
In the role of
Senior Custom Systems Analyst,you will have the opportunity to:
- Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ.
- Partner with ministry areas and program managers to understand business needs, processes, and workflows, and translate them into clear user stories and functional and non-functional requirements.
- Lead requirements-gathering activities, brainstorming sessions, and analysis workshops to define system needs, priorities, and desired outcomes for custom applications.
- Collaborate with subject matter experts, solution architects, user experience professionals, developers, and partner teams to design solutions that effectively support ministry objectives.
- Facilitate communication and alignment throughout the development lifecycle, including requirements handoff, prioritization, quality assurance, and securing necessary stakeholder agreements and approvals.
- Support successful solution adoption and delivery by validating developed systems against requirements and providing technical training and guidance to ministry areas, program managers, and training teams.
- Other duties as assigned.
What are the qualifications? Serve with Excellence As a qualified candidate, you will have the following skills and experience:
- Bachelor's degree in Business, Computer Science, or a related field and ten (10)+ years of experience in business systems analysis, custom software development, enterprise applications, or a related discipline; or an equivalent combination of education and experience.
- Demonstrated experience applying business and systems analysis practices, including requirements elicitation, process mapping, gap analysis, user stories, functional and non-functional requirements, and business process improvement to solve complex business and technical challenges.
- Strong knowledge of the Systems Development Lifecycle (SDLC), Agile/Scrum methodologies, and software development practices, including application architecture, system integrations, release management, and quality assurance.
- Proven ability to communicate and collaborate effectively across technical and non-technical teams, facilitate stakeholder alignment, manage multiple priorities, mentor others, and leverage modern technologies, including AI tools, to improve analysis, documentation, solution design, and productivity.
- 12 credit hours of college-level Biblical Studies (required); if not already completed, an opportunity to meet and complete the requirement is available upon hire.
What are the benefits? Walk in Bold Faith Samaritan's Purse is proud to offer a competitive benefits package, including:
- On-site Medical Clinic (staff and dependents)
- Medical, prescription, dental & vision insurance
- Flexible Spending Account (FSA)
- Long-term and Short-term disability insurance
- Paid Family Medical Leave
- Term Life Insurance
- 401(k) retirement savings plan
- 10 paid holidays
- 12 vacation/personal days
- 10 sick days
Type: Full-Time
Department: Information Technology
Location: (On-Site) Boone, NC; Irving, TX; N. Wilkesboro, NC; Charlotte, NC; Flowery Branch, GA; Aurora, IL; Englewood, CO; Fullerton, CA; Coppell, TX; Windsor Mill, MD
Language Requirement: Fluency in English (required)
