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Senior Helpdesk Technician / Onsite / Boston, MA / Finance

Motion Recruitment Partners, LLC

Boston, Massachusetts • Today

Easy Apply

Full-time

$100000 - $130000

Senior IT Manager (Boston)

Lendbuzz

Boston, Massachusetts • 19d ago

Full-time

USD 150,000.00 - 190,000.00 per year

Senior ETL Tester |Boston, MA |Contract

ApTask

Boston, Massachusetts • 6d ago

Easy Apply

Third Party, Contract

$40 - $50

Senior C# .NET Software Engineer // Must be near downtown Boston

Motion Recruitment Partners, LLC

Boston, Massachusetts • Today

Easy Apply

Full-time

$120000 - $140000

DBA Senior Consultant | Boston, MA | Contract

ApTask

Boston, Massachusetts • 8d ago

Easy Apply

Third Party, Contract

$50 - $55

Help Desk Support Technician

Salmon Bay Sand & Gravel Co.

Remote • Today

Easy Apply

Full-time

Depends on Experience

Tier II Help Desk Technician

ASM Research

Remote • Today

Full-time

Help Desk Technician

General Dynamics

Remote • Today

Full-time

USD 30.44 - 41.18 per hour

Senior Electrical (MEP) Engineer - Boston MA

Bala consulting Engineers

Boston, Massachusetts • Today

Full-time

USD 100,000.00 - 150,000.00 per year

Motion Recruitment Partners, LLC

Job Details

Skills

Help Desk
Finance
Mergers and Acquisitions
Mobile Technology
Migration
Remote Support
Service Desk
Multi-factor Authentication
IT Service Management
Communication
Financial Services
Email Security
Artificial Intelligence
Productivity
Microsoft Office
Microsoft Outlook
Microsoft
Active Directory
Microsoft Windows
OS X
IOS Development
Collaboration
Microsoft Live Meeting
Management
Mobile Devices
Network
Insurance
SAP BASIS

Summary

This role gives you the opportunity to join aa growth-focused investment firm in Boston, MA as a full-time Senior Enterprise Service Technician. You'll provide hands-on support across Microsoft 365, Windows and macOS devices, mobile technology, business applications, and collaboration tools.

This is a high-visibility role for a proactive problem solver who enjoys taking ownership and delivering discreet, polished support to senior professionals. You'll help keep the firm's technology reliable and secure while contributing to device rollouts, migrations, and service improvements.
Required Skills & Experience

4+ years of desktop support or service desk experience, including 2+ years in a senior or escalation role
Strong Windows 10/11 and Microsoft 365 experience
Working knowledge of Microsoft Entra ID, Active Directory, MFA, and conditional access
Experience with Microsoft Intune and iOS device support
Working knowledge of macOS and an ITSM ticketing platform
Excellent communication, sound judgment, and discretion with confidential information
A proactive, solutions-focused approach and experience supporting executives

Desired Skills & Experience

Experience in financial services or another regulated environment
macOS device management, endpoint or email security, or web filtering experience
Experience supporting AI productivity tools in a business setting

What You Will Be Doing Tech Breakdown

Microsoft 365, Outlook, Teams, OneDrive, and Office applications
Microsoft Entra ID, Active Directory, and Intune
Windows, macOS, and iOS devices
Business applications, collaboration platforms, and conference room technology

Daily Responsibilities

Resolve account, access, device, application, and collaboration issues
Provide high-touch executive, calendar, and live meeting support
Set up and manage mobile devices, new-hire equipment, loaners, and offboarding
Support conference rooms, firm events, and first-line network or building-access requests
Document tickets, identify recurring issues, and contribute to technology rollouts and improvements

The Offer

Full-time, on-site role in the Boston office
Participation in an after-hours and weekend support rotation
Occasional travel between offices

You will receive the following benefits:

Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 894583
Posted 8 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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Fitment

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Similar Jobs

Senior Enterprise Service Technician

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We are seeking a Senior Enterprise Service Technician to provide hands-on, white-glove IT support for professionals at a growing investment firm in Boston, MA. This is an onsite role focused on delivering responsive technical support across user accounts, endpoints, business applications, mobile devices, and collaboration platforms. The ideal candidate will bring strong Microsoft 365 expertise, experience with Microsoft Entra ID and Intune, and the ability to troubleshoot complex issues while ma

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Senior Analyst - Boston, MA

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Senior C# .NET Software Engineer // Must be near downtown Boston

Boston, Massachusetts

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Hi there, this position is only looking for someone who can commute 2x per week to Downtown Crossing in Boston. Thanks so much for applying! This opportunity is with a globally recognized provider of risk analytics, catastrophe modeling, and data-driven decision support solutions. The organization helps insurers, financial institutions, corporations, and governments quantify and manage risk associated with natural disasters, cyber threats, terrorism, pandemics, and other emerging exposures. As o

Easy Apply

Full-time

$120000 - $140000

Site IT Manager

Boston, Massachusetts

•

Today

This client is a growing international investment and business group that operates across multiple industries and maintains a global presence. The organization is building out its U.S. operations office and is seeking an experienced IT Manager to serve as the primary IT leader for this office. This is a highly visible, full-time position supporting end users, infrastructure, vendors, security initiatives, and office technology while aligning with global IT standards and policies. The ideal candi

Easy Apply

Full-time

$110000 - $125000

Motion Recruitment Partners, LLC

Job Details

Skills

Help Desk
Finance
Mergers and Acquisitions
Mobile Technology
Migration
Remote Support
Service Desk
Multi-factor Authentication
IT Service Management
Communication
Financial Services
Email Security
Artificial Intelligence
Productivity
Microsoft Office
Microsoft Outlook
Microsoft
Active Directory
Microsoft Windows
OS X
IOS Development
Collaboration
Microsoft Live Meeting
Management
Mobile Devices
Network
Insurance
SAP BASIS

Summary

4+ years of desktop support or service desk experience, including 2+ years in a senior or escalation role
Strong Windows 10/11 and Microsoft 365 experience
Working knowledge of Microsoft Entra ID, Active Directory, MFA, and conditional access
Experience with Microsoft Intune and iOS device support
Working knowledge of macOS and an ITSM ticketing platform
Excellent communication, sound judgment, and discretion with confidential information
A proactive, solutions-focused approach and experience supporting executives

Desired Skills & Experience

Experience in financial services or another regulated environment
macOS device management, endpoint or email security, or web filtering experience
Experience supporting AI productivity tools in a business setting

What You Will Be Doing Tech Breakdown

Microsoft 365, Outlook, Teams, OneDrive, and Office applications
Microsoft Entra ID, Active Directory, and Intune
Windows, macOS, and iOS devices
Business applications, collaboration platforms, and conference room technology

Daily Responsibilities

Resolve account, access, device, application, and collaboration issues
Provide high-touch executive, calendar, and live meeting support
Set up and manage mobile devices, new-hire equipment, loaners, and offboarding
Support conference rooms, firm events, and first-line network or building-access requests
Document tickets, identify recurring issues, and contribute to technology rollouts and improvements

The Offer

Full-time, on-site role in the Boston office
Participation in an after-hours and weekend support rotation
Occasional travel between offices

You will receive the following benefits:

Medical, Dental, and Vision Insurance
Vacation Time
Stock Options

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Dice Id: 10105282
Position Id: 894583
Posted 8 hours ago

Company Info

About Motion Recruitment Partners, LLC

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Senior Enterprise Service Technician

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Senior Analyst - Boston, MA

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Senior C# .NET Software Engineer // Must be near downtown Boston

Boston, Massachusetts

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Site IT Manager

Boston, Massachusetts

•

Today

Easy Apply

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$110000 - $125000