Search Jobs | Dice.com

5 results (0 new)

Group by company

Customer Success Advisor

Motion Recruitment Partners, LLC

Bryn Mawr, Pennsylvania • Today

Easy Apply

Full-time

USD 65,000.00 - 85,000.00 per year

Customer Success Manager

JDA TSG

Remote • 5d ago

Easy Apply

Full-time

$75,000 - $85,000

Director of Customer Success - AI

Uniphore

Remote or Los Angeles, California • Today

Full-time

USD 192,500.00 - 264,700.00 per year

AI Success Manager, Central

Glean

Remote • Today

Full-time

USD 120,000.00 - 170,000.00 per year

AI Success Manager, West

Glean

Remote • Today

Full-time

USD 140,000.00 - 200,000.00 per year

Motion Recruitment Partners, LLC

Job Details

Skills

Customer Engagement
FOCUS
Account Management
Communication
Videoconferencing
Problem Solving
Conflict Resolution
Customer Facing
Presentations
Healthcare Information Technology
Informatics
PACS
RIS
DICOM
HL7
Training
Onboarding
Technical Support
Workflow
Customer Relationship Management (CRM)
Project Management
Customer Service
SaaS
Health Care
Analytics
Innovation
Artificial Intelligence
Relationship Management
Collaboration
Process Improvement
Documentation
Issue Resolution
Management
Leadership
Professional Development

Customer Engagement
FOCUS
Account Management
Communication
Videoconferencing
Problem Solving
Conflict Resolution
Customer Facing
Presentations
Healthcare Information Technology
Informatics
PACS
RIS
DICOM
HL7
Training
Onboarding
Technical Support
Workflow
Customer Relationship Management (CRM)
Project Management
Customer Service
SaaS
Health Care
Analytics
Innovation
Artificial Intelligence
Relationship Management
Collaboration
Process Improvement
Documentation
Issue Resolution
Management
Leadership
Professional Development

Summary

A growing healthcare technology organization in the Mainline area is seeking a Customer Success Advisor to support customer engagement, platform adoption, and long-term client success for an industry-leading healthcare analytics platform. This newly created role was established due to significant company growth and will focus on building customer relationships, educating users on new platform capabilities, increasing product utilization, and serving as a trusted resource for clients. The ideal candidate is a strong communicator who enjoys working with customers, learning new technologies, and helping organizations maximize the value of software solutions while contributing to the growth of a high-performing Customer Success team.
Required Skills & Experience

Bachelor's degree or equivalent professional experience.
Experience in Customer Success, SaaS, Technical Support, Technical Account Management, Healthcare Technology, or a related customer-facing role.
Strong verbal communication skills and confidence conducting customer conversations via phone and video conferencing.
Demonstrated ability to develop and maintain trusted customer relationships.
Excellent organizational, prioritization, and time management skills.
Ability to manage multiple customer accounts and requests simultaneously.
Strong problem-solving ability and willingness to learn new technologies quickly.
Comfortable working independently in a role with significant ownership and autonomy.
Professional presence and customer-facing presentation skills.
Ability to work full-time in a five-day-per-week office environment.

Desired Skills & Experience

Healthcare IT experience.
Imaging informatics experience including PACS, RIS, DICOM, or HL7.
Experience training, onboarding, or educating software users.
Experience with ticketing systems, support workflows, CRM platforms, or project management tools.
Exposure to process improvement initiatives or customer operations programs.
Experience in subscription-based SaaS environments.
Understanding of customer health metrics, adoption strategies, and retention initiatives.
Interest in healthcare analytics, technology innovation, and AI-enabled solutions.

What You Will Be Doing Tech Breakdown

60% Customer Success & Relationship Management
20% Customer Education & Product Adoption
10% Customer Feedback & Cross-Functional Collaboration
10% Process Improvement & Documentation

Daily Responsibilities

35% Proactive outreach to existing customers to increase engagement and platform utilization.
25% Responding to customer questions and coordinating issue resolution with internal teams.
15% Conducting virtual meetings, product walkthroughs, and adoption conversations.
10% Monitoring customer health and identifying potential risks or opportunities.
10% Documenting processes, best practices, and operational improvements.
5% Representing customer feedback and enhancement requests to internal stakeholders.

The Offer Competitive Compensation Package

Base salary: $65,000-$85,000 (pending on experience)
Potential performance-based incentives/bonus opportunities
Career advancement opportunities as the Customer Success organization expands
Direct exposure to executive leadership
Opportunity to help build and shape a growing function

Benefits

Medical, Dental, and Vision Coverage
Paid Time Off and Paid Holidays
401(k) Program
Professional Development Opportunities
Collaborative, team-oriented workplace culture

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 886091
Posted 1 day ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

Go to company profile

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

DevOps Engineer / CI / CD

Danvers, Massachusetts

•

Today

A leading medical technology company is seeking a DevOps / Embedded Software Engineer for a contract opportunity in Danvers, MA. This is a 3-day-per-week onsite position supporting the development and deployment of advanced medical device software. The role will focus on CI/CD, DevOps tooling, embedded software development, and automation using technologies including GitLab, Jenkins, C, Python, Bash, Linux/QNX, Jira, and JAMA. This is an excellent opportunity for an engineer who wants to work at

Easy Apply

Contract

$65 - $85

NonStop Support Representative

Mississauga, Ontario

•

Today

We're hiring a Customer Support / Technical Support professional to join a well-established, global security software company based in Mississauga, Ontario. This is a full-time, hybrid role (3 days onsite, 2 remote) supporting mission-critical security solutions used by enterprise clients across banking, telecommunications, medical, and financial services. The role offers hands-on exposure to specialized security platforms in highly regulated environments. We're hiring a Customer Support / Techn

Easy Apply

Full-time

USD 80,000.00 - 90,000.00 per year

Senior Software Engineer

Houston, Texas

•

Today

Engineering Lead (Platform & Architecture) This full-time, onsite opportunity west of Boston is with a growing technology organization that develops advanced software and connected systems for healthcare and security technology products. The team is looking for an experienced Engineering Lead to help modernize existing platforms, architect scalable solutions, and lead the evolution of both desktop and cloud-connected applications. This role is ideal for someone with a strong background in Java

Easy Apply

Full-time

$120000 - $156000

Forward Deployed Engineer

San Francisco, California

•

Today

A leader in the B2B procurement space that partners with enterprise brands to help streamline and unify workflow orchestration with the end goal of providing live intelligence and visibility across all sourcing/ procurement efforts is actively seeking a seasoned Forward Deployed Engineer. Within this role the Forward Deployed Engineer would help scale their platform and help customers get the most from the product and partnership. In addition, this role will be planning, building and optimizing

Easy Apply

Full-time

$200000 - $180000

Motion Recruitment Partners, LLC

Job Details

Skills

Customer Engagement
FOCUS
Account Management
Communication
Videoconferencing
Problem Solving
Conflict Resolution
Customer Facing
Presentations
Healthcare Information Technology
Informatics
PACS
RIS
DICOM
HL7
Training
Onboarding
Technical Support
Workflow
Customer Relationship Management (CRM)
Project Management
Customer Service
SaaS
Health Care
Analytics
Innovation
Artificial Intelligence
Relationship Management
Collaboration
Process Improvement
Documentation
Issue Resolution
Management
Leadership
Professional Development

Customer Engagement
FOCUS
Account Management
Communication
Videoconferencing
Problem Solving
Conflict Resolution
Customer Facing
Presentations
Healthcare Information Technology
Informatics
PACS
RIS
DICOM
HL7
Training
Onboarding
Technical Support
Workflow
Customer Relationship Management (CRM)
Project Management
Customer Service
SaaS
Health Care
Analytics
Innovation
Artificial Intelligence
Relationship Management
Collaboration
Process Improvement
Documentation
Issue Resolution
Management
Leadership
Professional Development

Summary

Bachelor's degree or equivalent professional experience.
Experience in Customer Success, SaaS, Technical Support, Technical Account Management, Healthcare Technology, or a related customer-facing role.
Strong verbal communication skills and confidence conducting customer conversations via phone and video conferencing.
Demonstrated ability to develop and maintain trusted customer relationships.
Excellent organizational, prioritization, and time management skills.
Ability to manage multiple customer accounts and requests simultaneously.
Strong problem-solving ability and willingness to learn new technologies quickly.
Comfortable working independently in a role with significant ownership and autonomy.
Professional presence and customer-facing presentation skills.
Ability to work full-time in a five-day-per-week office environment.

Desired Skills & Experience

Healthcare IT experience.
Imaging informatics experience including PACS, RIS, DICOM, or HL7.
Experience training, onboarding, or educating software users.
Experience with ticketing systems, support workflows, CRM platforms, or project management tools.
Exposure to process improvement initiatives or customer operations programs.
Experience in subscription-based SaaS environments.
Understanding of customer health metrics, adoption strategies, and retention initiatives.
Interest in healthcare analytics, technology innovation, and AI-enabled solutions.

What You Will Be Doing Tech Breakdown

60% Customer Success & Relationship Management
20% Customer Education & Product Adoption
10% Customer Feedback & Cross-Functional Collaboration
10% Process Improvement & Documentation

Daily Responsibilities

35% Proactive outreach to existing customers to increase engagement and platform utilization.
25% Responding to customer questions and coordinating issue resolution with internal teams.
15% Conducting virtual meetings, product walkthroughs, and adoption conversations.
10% Monitoring customer health and identifying potential risks or opportunities.
10% Documenting processes, best practices, and operational improvements.
5% Representing customer feedback and enhancement requests to internal stakeholders.

The Offer Competitive Compensation Package

Base salary: $65,000-$85,000 (pending on experience)
Potential performance-based incentives/bonus opportunities
Career advancement opportunities as the Customer Success organization expands
Direct exposure to executive leadership
Opportunity to help build and shape a growing function

Benefits

Medical, Dental, and Vision Coverage
Paid Time Off and Paid Holidays
401(k) Program
Professional Development Opportunities
Collaborative, team-oriented workplace culture

Dice Id: 10105282
Position Id: 886091
Posted 1 day ago

Company Info

About Motion Recruitment Partners, LLC

Go to company profile

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

DevOps Engineer / CI / CD

Danvers, Massachusetts

•

Today

Easy Apply

Contract

$65 - $85

NonStop Support Representative

Mississauga, Ontario

•

Today

Easy Apply

Full-time

USD 80,000.00 - 90,000.00 per year

Senior Software Engineer

Houston, Texas

•

Today

Easy Apply

Full-time

$120000 - $156000

Forward Deployed Engineer

San Francisco, California

•

Today

Easy Apply

Full-time

$200000 - $180000