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Jr IT Support

Ohm Systems, Inc

Camden, New Jersey • Today

Easy Apply

Contract

Depends on Experience

IT Intern, IT Support - Winter 2027

1Password

Remote or Canada, Kentucky • Today

Full-time

Remote - Junior IT & AI Support Specialist

ALOA ETS

Remote or Hybrid in Mesa, Arizona • 20d ago

Easy Apply

Full-time

30000 - 35000

L2 IT Support Specialist

Robert Half

Boothwyn, Pennsylvania • Today

Easy Apply

Contract

USD 28.50 - 33.00 per hour

Part Time - Information Technology - User Support Specialist

Penn State

Malvern, Pennsylvania • Today

Part-time

IT/Desktop Support

TATA Consultancy Services Limited

Malvern, Pennsylvania • 5d ago

Easy Apply

Full-time

50,000 - 60,000

Jr Desktop Support

Amaze Systems Inc

Remote • Today

Easy Apply

Contract, Third Party

$20 - $20

IT Helpdesk Remote Support - Support Specialist I

Liberty University

Remote • Today

Full-time

USD 20.67 - 26.44 per hour

Information Technology/Data Analytics Co-op/Intern - Summer 2027

American Honda Motor Co., Inc.

Radnor, Pennsylvania • Today

Full-time

Compensation information provided in the description

Information Technology/Data Analytics Co-op/Intern - Spring 2027

American Honda Motor Co., Inc.

Radnor, Pennsylvania • Today

Full-time

Compensation information provided in the description

IT EUX Junior Engineer I - Remote US Only

Blue Mantis

Remote • Today

Full-time

USD 17.00 - 19.00 per hour

Applications Support Supervisor (IT Application Development Senior/Specialist)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Sr. IT Support Specialist - PST only

Dexter Technologies

Remote • 5d ago

Easy Apply

Full-time

Depends on Experience

IT Support Specialist

6sense

Remote • Today

Full-time

USD 73,577.25 - 103,913.30 per year

IT Support Analyst

Radiology Partners

Remote • Today

Full-time

USD 65,000.00 - 75,000.00 per year

Sr IT Support Analyst III (AFTERNOONS | FRI-MON)

Radiology Partners

Remote • Today

Full-time

USD 68,000.00 - 90,000.00 per year

Sr. IT Support Analyst III (MORNINGS | FRI-MON)

Radiology Partners

Remote • Today

Full-time

USD 68,000.00 - 90,000.00 per year

IT Support Specialist, Tier 2

Keeper Security, Inc.

Remote • Today

Full-time

Mainframe Technical Support (IT System Admin - Journey)

Washington State Department of Transportation

Remote or Lacey, Washington • Today

Full-time

USD 90,096.00 - 121,176.00 per year

Senior IT Support Specialist(PST Remote only)

Dexter Technologies

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

Sr. IT Support Specialist (PST)

Dexter Technologies

Remote • Today

Easy Apply

Contract

Depends on Experience

Associate Manager IT Service Delivery

Harris

Remote or North Carolina • Today

Full-time

USD 50,000.00 - 80,000.00 per year

L1 IT Technician

Robert Half

Pennsylvania • Today

Easy Apply

Contract

IT Consultant I

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

IT Information Security Analyst I - 991296 ** Internal to Department Only**

Nova Southeastern University

Remote or Florida • Today

Full-time

IT Information Security Analyst I - 991297 **Internal to Department Only**

Nova Southeastern University

Remote or Florida • Today

Full-time

IT Specialist - End User Support

MVP Consulting Plus

Remote or New York, New York • 9d ago

Full-time

IT Service Technician I

VC3, Inc

Remote • Today

Full-time

IT Security Analyst I (Evening Shift)

VC3, Inc

Remote • Today

Full-time

IT Systems Engineer I

YipitData

Remote • Today

Full-time

Ohm Systems, Inc

Job Details

Skills

IT Service Management
Technical Support
Remote Support
Microsoft Windows
ITSM ticket

Summary

Primary Role

Maintain application and application interfaces inventory.
Integrate new capabilities into project, product, and program management
Collaborate with other technology domains and business functions to develop innovative business solutions
Translate AW’s business strategy and goals into successful projects
Documents problems and resolutions.
Responsible for providing front line support, via call, chat or email, to all American Water Employees and contractors.
Responsible for assisting senior personnel with ensuring that all hardware platforms, operating systems, utilities, and related tools and devices are available for successful management of production schedules and service levels.
Assists with analyzing and evaluating system malfunctions and takes appropriate action to correct systems as directed.
Escalates malfunctions to level II or level III support when necessary, documents problems and resolutions.
Understand the relationship between applications, application architectures and Business processes.
Ensure Data Privacy and Data Governance are key considerations in every project engagement.

Key Accountabilities:

Develop and/or promote solutions which support the business requirements and business strategies, and which align with enterprise and departmental goals
Ensure that uniform enterprise-wide application design standards are maintained
Support leadership in managing customer expectations for project implementation.
Understand the relationship between applications, application architectures and Business processes.
Ensure Data Privacy and Data Governance are key considerations in every project engagement.
Provides 24x7 remote support in Operations Center.
Handle incoming calls, chats and emails from customers.
Create tickets in ITSM system and work with customer until completion escalating when necessary, providing basic IT functions (account issue troubleshooting, software installs, access requests, and troubleshooting hardware).
Maintains knowledge database.
Escalates deficiencies in technical processes and informs Level II Support.
Monitor IT systems (SAP, Network infrastructure).
Create badges and monitor badge system.
Monitor security systems.
Handle customer threat assessments.

Education:

Associates degree in Information Systems or similar technology field is preferred.

Knowledge and skills:

In-depth knowledge of technology, procurement, contract management and vendor management
Excellent verbal, written and presentation skills
Good Collaboration, prioritization and team working skills
Ability to work in a fast-paced dynamic environment with virtual teams
Ability to work independently and take initiative to find/develop solutions for business requirements.
Fast learner with attention to detail
Should be receptive to constructive criticism when necessary
Understanding of Windows Operating Systems (desktop, server), as well as various mobile operating systems (iOS and Android).
In-depth user knowledge of Microsoft Office products including Outlook.
Strong client relations/customer service skills required.
Ability to work on a team and contribute to the team's achievement of objectives and goals.

Experience:

2+ years’ experience working in technology fields required

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111826
Position Id: 9138009
Posted 22 minutes ago

Company Info

About Ohm Systems, Inc

Ohm Systems, Inc. specializes in IT and Healthcare staffing services, dedicated to linking highly skilled professionals with our public and private clients across the United States. Our track record showcases our commitment to delivering outstanding staffing and consultancy solutions to our clients. We prioritize diversity and inclusivity and take pride in being an employer that promotes equal opportunities and affirmative action. Our goal is to foster an inclusive work environment that embraces individuals from all backgrounds, irrespective of their gender, race, or orientation.

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More jobs at Ohm Systems, Inc in Camden, NJ

Ohm Systems, Inc

Job Details

Skills

IT Service Management
Technical Support
Remote Support
Microsoft Windows
ITSM ticket

Summary

Primary Role

Maintain application and application interfaces inventory.
Integrate new capabilities into project, product, and program management
Collaborate with other technology domains and business functions to develop innovative business solutions
Translate AW’s business strategy and goals into successful projects
Documents problems and resolutions.
Responsible for providing front line support, via call, chat or email, to all American Water Employees and contractors.
Responsible for assisting senior personnel with ensuring that all hardware platforms, operating systems, utilities, and related tools and devices are available for successful management of production schedules and service levels.
Assists with analyzing and evaluating system malfunctions and takes appropriate action to correct systems as directed.
Escalates malfunctions to level II or level III support when necessary, documents problems and resolutions.
Understand the relationship between applications, application architectures and Business processes.
Ensure Data Privacy and Data Governance are key considerations in every project engagement.

Key Accountabilities:

Develop and/or promote solutions which support the business requirements and business strategies, and which align with enterprise and departmental goals
Ensure that uniform enterprise-wide application design standards are maintained
Support leadership in managing customer expectations for project implementation.
Understand the relationship between applications, application architectures and Business processes.
Ensure Data Privacy and Data Governance are key considerations in every project engagement.
Provides 24x7 remote support in Operations Center.
Handle incoming calls, chats and emails from customers.
Create tickets in ITSM system and work with customer until completion escalating when necessary, providing basic IT functions (account issue troubleshooting, software installs, access requests, and troubleshooting hardware).
Maintains knowledge database.
Escalates deficiencies in technical processes and informs Level II Support.
Monitor IT systems (SAP, Network infrastructure).
Create badges and monitor badge system.
Monitor security systems.
Handle customer threat assessments.

Education:

Associates degree in Information Systems or similar technology field is preferred.

Knowledge and skills:

In-depth knowledge of technology, procurement, contract management and vendor management
Excellent verbal, written and presentation skills
Good Collaboration, prioritization and team working skills
Ability to work in a fast-paced dynamic environment with virtual teams
Ability to work independently and take initiative to find/develop solutions for business requirements.
Fast learner with attention to detail
Should be receptive to constructive criticism when necessary
Understanding of Windows Operating Systems (desktop, server), as well as various mobile operating systems (iOS and Android).
In-depth user knowledge of Microsoft Office products including Outlook.
Strong client relations/customer service skills required.
Ability to work on a team and contribute to the team's achievement of objectives and goals.

Experience:

2+ years’ experience working in technology fields required

Dice Id: 10111826
Position Id: 9138009
Posted 22 minutes ago

Company Info

About Ohm Systems, Inc

Go to company profile

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

It looks like there aren't any Similar Jobs for this job yet.

Search all similar jobs

More jobs at Ohm Systems, Inc in Camden, NJ