Jr Desktop Support

Remote • Posted 1 hour ago • Updated 1 hour ago
Contract Corp To Corp
Contract W2
2 Months
No Travel Required
Remote
$20 - $20/hr
Company Branding Image
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Desktop support

Summary

Role - Desktop Support Engineer (Entry Level)

Location - Remote

Job Type- Contract

 

Job Summary

We are looking for enthusiastic and motivated s to join our IT Support team as Desktop Support Engineers. The candidate will be responsible for providing basic technical support to end users, troubleshooting hardware and software issues, and ensuring smooth functioning of desktop systems, laptops, printers, and other IT equipment.

 

Roles & Responsibilities

  • Provide first-level technical support to users for desktop and laptop-related issues.
  • Install, configure, and troubleshoot Windows operating systems.
  • Perform installation and configuration of software and applications.
  • Troubleshoot hardware issues related to desktops, laptops, keyboards, mouse, and printers.
  • Provide basic support for LAN, Wi-Fi, and network connectivity issues.
  • Assist with Outlook, MS Office, and email-related issues.
  • Create, update, and manage IT support tickets.
  • Perform basic troubleshooting for system performance and connectivity issues.
  • Support user account creation, password resets, and access-related issues.
  • Maintain IT inventory and asset records.
  • Escalate unresolved technical issues to the senior IT support team.
  • Ensure timely resolution of user issues and maintain good customer service.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91132378
  • Position Id: 9948-13093-1794260887
  • Posted 1 hour ago

Company Info

About Amaze Systems Inc

We strive to be the very best in our industry. We're the Best IT Specialists.
We value our clients and their trust in us and hence, Our IT & Web Consultants don't hesitate to move mountains to give them high quality & innovative digital strategies, without resting, till they get the brand of their dreams.

Our impeccable digital executions has helped several businesses multiply and increase their business enquiries substantially over years making us one of the most preferred online partners.

Our Core Values Confine

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Customer Experience
Best quality service value to maintain the long-lasting customer relationships
Support and reliability
Efficiency and time adherence
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Delivery Excellence
Maintain high-standards in every delivery within the timelines
Enhance end-user acceptability
Maintain a healthy operating margin for the project
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Integrity
Enabling economic growth through support and development services
Respect for individuals and maintaining the honor code
Ethical work practices
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Practical Innovation
Value for innovation
Respect for new ideas
Innovative approach


Https://amaze-systems.com/
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