IT/Desktop Support

Malvern, PA, US • Posted 1 day ago • Updated 1 day ago
Full Time
No Travel Required
On-site
$50,000 - $60,000/yr
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Fitment

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Job Details

Skills

  • Hardware Support
  • Hardware Troubleshooting
  • Printer Support
  • Network Support
  • Printers
  • Microsoft Windows
  • MacOS

Summary

IT/Desktop Support

As an IT/Desktop Support professional, you will be the first line of support for our team, ensuring that our hardware and software environments are running smoothly and efficiently. You will provide essential technical support to our staff, addressing issues related to Windows and Mac operating systems, printers, and network connectivity. Your role will involve troubleshooting, problem-solving, and collaborating with various departments to maintain a seamless IT environment.

Responsibilities

  • Provide technical support for Windows and Mac operating systems, including installation and configuration.
  • Assist with hardware support and troubleshooting, ensuring all devices are functioning correctly.
  • Manage printer support, including installation, configuration, and troubleshooting of network printers.
  • Offer network support by resolving connectivity issues and ensuring smooth network operations.
  • Collaborate with internal teams to resolve complex technical issues and provide solutions.
  • Maintain an accurate inventory of hardware assets and ensure the proper disposal of obsolete equipment.
  • Assist with the setup and configuration of new hardware and software as needed.

Requirements

<>Required Skills
  • Strong knowledge of Windows and Mac operating systems, including installation and configuration.
  • Familiarity with printers, networks, and network printer installation.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
  • Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook configuration, and IT services tools.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172467
  • Position Id: 9135144
  • Posted 1 day ago

Company Info

About TATA Consultancy Services Limited

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large.

With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises.

Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment.

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Contact the job poster
RS

Rituraj Singh

Recruiter @ TATA Consultancy Services Limited

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