Location: Charlotte, North Carolina
Job Type: Contract
Work Mode: On-site
Experience Required: 6–12 Years
Job Description
We are seeking an experienced Agentic AI Change Management & Adoption Specialist to lead the rollout, adoption, and successful implementation of Agentic AI solutions across an enterprise. The ideal candidate will bridge business stakeholders, IT teams, leadership, and end users to drive AI adoption and maximize business value.
Key Responsibilities
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Lead change management strategies for enterprise AI adoption initiatives.
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Develop rollout plans, communication strategies, and stakeholder engagement programs.
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Drive user training, awareness, onboarding, and enablement initiatives.
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Identify adoption challenges and implement mitigation strategies.
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Define and monitor adoption metrics, productivity improvements, and ROI.
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Collaborate with business leaders, technical teams, and end users.
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Develop user guides, standard operating procedures (SOPs), and training materials.
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Promote a culture of AI adoption, innovation, and continuous improvement.
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Support enterprise-wide transformation and digital adoption initiatives.
Primary Skills
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Agentic AI adoption and rollout
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Change management and organizational transformation
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Enterprise technology implementation
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AI adoption strategy and stakeholder engagement
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Change communication and user enablement
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Training and adoption program management
Secondary Skills
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Prosci and ADKAR change management frameworks
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Generative AI (GenAI) transformation initiatives
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AI/ML and analytics transformation
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Microsoft 365 Copilot and Azure AI
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Adoption metrics, productivity tracking, and ROI measurement
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Training content development and SOP documentation
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Business process improvement
Required Qualifications
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6–12 years of experience in change management, digital transformation, or technology adoption.
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Proven experience managing enterprise technology rollout programs.
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Experience supporting GenAI or AI-driven transformation initiatives.
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Strong communication, stakeholder management, and presentation skills.
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Ability to explain complex AI concepts in business-friendly language.
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Experience designing training, onboarding, and enablement programs.
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Familiarity with established change management frameworks such as Prosci or ADKAR.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations to qualified applicants with disabilities and for sincerely held religious beliefs, as required by applicable law. Applicants who require a reasonable accommodation during the hiring process may request assistance.
Employment may be contingent upon the successful completion of job-related pre-employment screening, which may include background and reference checks and, where permitted by applicable law and applicable to the position, drug testing. All such screening will be conducted in accordance with applicable federal, state, and local laws.
