Job Title: Salesforce Field Operation Project Manager
Work Location: Charlotte, NC **ONSITE ON DAY 1**
Job Details:
We are looking for an experienced Project Manager with strong Salesforce experience to lead technology initiatives supporting Field Operations. The ideal candidate will have experience managing Salesforce-based programs/projects and working with business and technology teams supporting field service or field operations processes.
Key Responsibilities
Lead end-to-end delivery of Salesforce initiatives supporting Field Operations, from planning through implementation.
Manage project scope, schedule, milestones, dependencies, risks, issues, and deliverables.
Partner closely with Field Operations business stakeholders, product teams, Salesforce development teams, QA, architecture, and integration teams.
Coordinate Salesforce enhancements, integrations, releases, and production deployments.
Translate Field Operations business priorities into well-defined project plans and drive execution across cross-functional teams.
Manage dependencies between Salesforce and other enterprise applications/integration platforms.
Facilitate project meetings, Agile ceremonies, status reviews, and stakeholder discussions.
Proactively identify risks, delivery challenges, and dependencies and drive them to resolution.
Coordinate UAT, release readiness, deployment, and post-production support.
Provide clear project status, risks, milestones, and escalation updates to leadership and business stakeholders.
Required Skills
Strong experience in IT Project Management and end-to-end project delivery.
Hands-on project management experience with Salesforce implementations, enhancements, or integration projects.
Experience supporting Field Operations, Field Service, or workforce-related business processes.
Good understanding of Salesforce capabilities and how the platform integrates with enterprise systems.
Experience working in Agile/Scrum environments.
Strong stakeholder management and ability to work across business and technical teams.
Strong experience with risk, issue, dependency, scope, and delivery management.
Excellent communication, leadership, and problem-solving skills.
Nice to Have:
Experience with Salesforce Field Service or similar field service management solutions.
Salesforce certifications.
Experience with large-scale enterprise transformation or integration programs.
Experience coordinating geographically distributed/onshore-offshore teams.
Minimum years of experience
8-10 years
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