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Skills

Accounts Payable
Analytical Skill
Business Analysis
Business Operations
Collaboration
Communication
Continuous Improvement
Documentation
Management
Microsoft Excel
Procurement
Reporting
Standard Operating Procedure

Summary

Job Title: Platform Operations Support Specialist Location: Philadelphia, PA 19103 Duration: 6 Months (Temp to Perm)

Job Schedule-Hybrid- in office 4 days a week
Job Hours-8:30 - 5

Summary

The Platform Operations Support Specialist provides day-to-day support to Technology and Business Leads by assisting with platform-related activities, operational reporting, documentation, and stakeholder requests.
This role helps ensure business operations run smoothly by coordinating issues, maintaining accurate reporting, supporting standard operating procedures, and delivering timely support across technical and business teams.

Essential Duties and Responsibilities

Support Technology and Business Leads with day-to-day platform needs and ad hoc projects
Augment the HUB: support business operations, issue coordination, and stakeholder requests
Build and maintain operational reports in Coupa
Ensure reporting data is accurate, timely, and useful for stakeholders
Assist with documentation: procedures, process guides, and support materials
Support maintenance and updating of standard operating procedures
Respond to ad hoc stakeholder requests in a timely, professional manner
Help track issues, requests, and operational activities across both functions
Support continuous improvement: streamline reporting and documentation
Collaborate with both technical and business teams to organize information
Provide flexible, general support for platform-related activities as needed

Nice to Have

1+ years in reporting, operations support, business analysis, or system support
Strong Excel, reporting, and analytical skills
Strong organizational, communication, and documentation skills
Ability to manage multiple priorities and respond to stakeholder needs effectively
Nice to have: Experience building reports in Coupa or similar procurement platforms
Nice to have: Experience maintaining operating procedures and process documentation
Nice to have: Familiarity with procurement, accounts payable, or supplier enablement
Nice to have: Experience with Coupa or similar enterprise platforms preferred

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sunrise
Position Id: 26-03630
Posted 6 days ago

Fitment

Dice Job Match Score™

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Jayabalaji Subbaroyal

Recruiter @ Sunrise Systems, Inc.

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Platform Operations Support Specialist

Skills

Summary

Dice Job Match Score™

Jayabalaji Subbaroyal

Similar Jobs

Platform Operations Support Specialist

Job Details

Skills

Summary

Dice Job Match Score™

Jayabalaji Subbaroyal

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