SRE/Zscaler Operations Specialist*

Remote in Jacksonville, FL, US • Posted 4 hours ago • Updated 4 hours ago
Contract W2
On-site
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Job Details

Skills

  • DevOps
  • IT Service Management
  • Attention To Detail
  • People Skills
  • Innovation
  • Proxies
  • Cryptography
  • Business Continuity Planning
  • SIEM
  • Splunk
  • Dashboard
  • LAN
  • WAN
  • Data Centers
  • OSI Model
  • TCP/IP
  • Unix
  • Microsoft Windows
  • Servers
  • Workflow Optimization
  • Analytical Skill
  • Risk Management
  • IT Risk Management
  • Authentication
  • Authorization
  • Effective Communication
  • JIRA
  • Workflow
  • Printing
  • Network
  • Firewall
  • WAF
  • People Management
  • Leadership
  • IT Operations
  • MobileIron
  • Remote Access
  • Change Management
  • Process Improvement
  • Reporting
  • Disaster Recovery
  • Management
  • Risk Analysis
  • Documentation
  • Knowledge Base
  • Collaboration
  • Service Desk
  • Release Management

Summary

Step into a critical role as a SRE/ DevOps Engineer in Jacksonville, FL, where you'll ensure robust, secure, and reliable IT services for a large enterprise. Work onsite 2-3 days per week supporting Device Management End User platforms, covering mobility, remote access, server computing, and more.

This opportunity puts you at the forefront of IT operations, managing over 150,000 mobile endpoints and partnering with vendors, engineering teams, and service desks. If you're proactive, detail-oriented, and thrive in fast-paced settings, your expertise will be instrumental in disaster recovery, service improvement, and incident reduction. Enjoy a dynamic environment where your technical and people skills directly influence organizational stability and innovation.

Required Skills & Experience
  • Strong expertise in Zscaler Proxy (ZPA, ZIA, ZDX)-deployment, support, troubleshooting, and architecture
  • Knowledge of Zscaler Client Connector (ZCC)-packet capture and analysis
  • Understanding of certificates, cryptography, and security protocols
  • Experience with disaster recovery (DR), business continuity planning (BCP)
  • Excellent documentation skills (KOPs, KBs, FAQs, operational docs)
  • Proficiency with SIEM products (e.g., Splunk), monitoring tools, and dashboard creation
  • Working knowledge of LAN, WAN, server data networks, and datacenters
  • Strong grasp of OSI Model, TCP/IP stack, and firewall operations
  • Experience supporting remote access solutions on Unix/Windows servers
  • Ownership of project deliverables, configuration changes, and process improvement
  • Automation and incident/problem/change management workflow improvement
  • Strong analytical, organizational, and risk management skills
  • Experience in IT risk management, security solutions, authentication, and authorization
  • Ability to support and troubleshoot application deployment issues
  • Effective communication skills for internal/external clients and vendor teams

Desired Skills & Experience
  • Experience with MobileIron, Intune, and related device management platforms
  • Familiarity with Smartsheet, Jira, and collaborative workflows
  • Prior engagement with managed/hosted service providers for desktop or printing environments
  • Network/Firewall expertise (load balancers, WAF operations)
  • Previous people management or leadership skills within IT operations


What You Will Be Doing
Tech Breakdown
  • 35% Operational Support (platforms: Zscaler, MobileIron, Intune, remote access)
  • 25% Incident/Problem/Change Management & Disaster Recovery (DR) Coordination
  • 20% Technical Troubleshooting & Vendor Engagement
  • 10% Documentation & Process Improvement
  • 10% Monitoring, Reporting, and Automation

Daily Responsibilities
  • 40% Hands-On Ops Support & Troubleshooting (mobile endpoints, platform issues)
  • 25% Disaster Recovery, Outage Management, Risk Analysis
  • 20% Documentation, FAQs, Knowledge Base Updates
  • 10% Team Collaboration (service desk, vendors, engineering)
  • 5% Service Improvement & Release Planning
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 883341
  • Posted 4 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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