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SRE/Zscaler Operations Specialist*

Remote in Jacksonville, FL, US • Posted 30+ days ago • Updated 8 hours ago

Contract W2

On-site

Motion Recruitment Partners, LLC

Fitment

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Job Details

Skills

DevOps
IT Service Management
Attention To Detail
People Skills
Innovation
Proxies
Cryptography
Business Continuity Planning
SIEM
Splunk
Dashboard
LAN
WAN
Data Centers
OSI Model
TCP/IP
Unix
Microsoft Windows
Servers
Workflow Optimization
Analytical Skill
Risk Management
IT Risk Management
Authentication
Authorization
Effective Communication
JIRA
Workflow
Printing
Network
Firewall
WAF
People Management
Leadership
IT Operations
MobileIron
Remote Access
Change Management
Process Improvement
Reporting
Disaster Recovery
Management
Risk Analysis
Documentation
Knowledge Base
Collaboration
Service Desk
Release Management

DevOps
IT Service Management
Attention To Detail
People Skills
Innovation
Proxies
Cryptography
Business Continuity Planning
SIEM
Splunk
Dashboard
LAN
WAN
Data Centers
OSI Model
TCP/IP
Unix
Microsoft Windows
Servers
Workflow Optimization
Analytical Skill
Risk Management
IT Risk Management
Authentication
Authorization
Effective Communication
JIRA
Workflow
Printing
Network
Firewall
WAF
People Management
Leadership
IT Operations
MobileIron
Remote Access
Change Management
Process Improvement
Reporting
Disaster Recovery
Management
Risk Analysis
Documentation
Knowledge Base
Collaboration
Service Desk
Release Management

Summary

Step into a critical role as a SRE/ DevOps Engineer in Jacksonville, FL, where you'll ensure robust, secure, and reliable IT services for a large enterprise. Work onsite 2-3 days per week supporting Device Management End User platforms, covering mobility, remote access, server computing, and more.

This opportunity puts you at the forefront of IT operations, managing over 150,000 mobile endpoints and partnering with vendors, engineering teams, and service desks. If you're proactive, detail-oriented, and thrive in fast-paced settings, your expertise will be instrumental in disaster recovery, service improvement, and incident reduction. Enjoy a dynamic environment where your technical and people skills directly influence organizational stability and innovation.

Required Skills & Experience

Strong expertise in Zscaler Proxy (ZPA, ZIA, ZDX)-deployment, support, troubleshooting, and architecture
Knowledge of Zscaler Client Connector (ZCC)-packet capture and analysis
Understanding of certificates, cryptography, and security protocols
Experience with disaster recovery (DR), business continuity planning (BCP)
Excellent documentation skills (KOPs, KBs, FAQs, operational docs)
Proficiency with SIEM products (e.g., Splunk), monitoring tools, and dashboard creation
Working knowledge of LAN, WAN, server data networks, and datacenters
Strong grasp of OSI Model, TCP/IP stack, and firewall operations
Experience supporting remote access solutions on Unix/Windows servers
Ownership of project deliverables, configuration changes, and process improvement
Automation and incident/problem/change management workflow improvement
Strong analytical, organizational, and risk management skills
Experience in IT risk management, security solutions, authentication, and authorization
Ability to support and troubleshoot application deployment issues
Effective communication skills for internal/external clients and vendor teams

Desired Skills & Experience

Experience with MobileIron, Intune, and related device management platforms
Familiarity with Smartsheet, Jira, and collaborative workflows
Prior engagement with managed/hosted service providers for desktop or printing environments
Network/Firewall expertise (load balancers, WAF operations)
Previous people management or leadership skills within IT operations

What You Will Be Doing
Tech Breakdown

35% Operational Support (platforms: Zscaler, MobileIron, Intune, remote access)
25% Incident/Problem/Change Management & Disaster Recovery (DR) Coordination
20% Technical Troubleshooting & Vendor Engagement
10% Documentation & Process Improvement
10% Monitoring, Reporting, and Automation

Daily Responsibilities

40% Hands-On Ops Support & Troubleshooting (mobile endpoints, platform issues)
25% Disaster Recovery, Outage Management, Risk Analysis
20% Documentation, FAQs, Knowledge Base Updates
10% Team Collaboration (service desk, vendors, engineering)
5% Service Improvement & Release Planning

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 883341
Posted 30+ days ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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