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External Role Description
Role FamilyOT Platform Integration / Operations Readiness
Primary FocusOperational integration, platform readiness, documentation, control/evidence support, monitoring validation, and operational stabilization
SenioritySenior Engineer / Integration Lead
Role PositioningOperations-facing integration role supporting stable, supportable, and auditable OT environments
PRACTICE DESCRIPTIONOperational technology environments require disciplined follow-through to ensure assets, platforms, controls, monitoring, documentation, and support processes remain complete and effective after technology changes or site transitions.
The Platform Integration Engineer - OT role supports operational integration, platform readiness, documentation completion, control/evidence support, monitoring validation, risk/remediation tracking, and stabilization activities that help maintain reliable and supportable OT operations.
JOB SUMMARYWe are seeking a technically capable and coordination-focused Platform Integration Engineer - OT to support operational integration, readiness, control/evidence follow-through, documentation completion, platform onboarding validation, and stabilization activities for OT environments.
The role serves as an operations-facing integration resource that helps ensure OT assets, platforms, monitoring, documentation, support records, risk items, and operational readiness activities are identified, tracked, coordinated, and completed.
Role positioning: This role combines technical coordination, operational readiness, platform integration, and support enablement. It is not a pure project management role and does not replace day-to-day operations ownership.
KEY RESPONSIBILITIESOperational Integration and Readiness- Validate that OT environments are supportable and operationally ready after implementation or transition activities.
- Track and coordinate closure of readiness findings, support gaps, open items, and integration dependencies.
- Assist operations with aligning transitioned assets, platforms, monitoring, documentation, and support records with the required operating model.
- Coordinate with engineering, cybersecurity, site, vendor, and operations teams when post-transition remediation or clarification is required.
Control, Evidence, and Readiness Support- Assist with collecting, organizing, validating, and maintaining control evidence and readiness artifacts.
- Support closure of control validation items, remediation actions, exception documentation, and operational readiness gaps.
- Coordinate with cybersecurity, architecture, operations, and site stakeholders to obtain missing information required for control reviews or operational acceptance.
- Track dependencies and evidence needs through completion.
Platform and Monitoring Readiness- Validate that OT assets, site infrastructure, and security components are represented in appropriate monitoring, visibility, and operational support workflows.
- Support follow-up activities related to alerting, platform health, asset visibility, telemetry, and operational monitoring.
- Coordinate with platform owners and operations teams to close monitoring or support integration gaps.
- Confirm monitoring and escalation expectations are documented and understood by support teams.
Documentation and Records Completion- Coordinate completion and validation of runbooks, support notes, asset records, diagrams, connectivity information, and operational support instructions.
- Identify documentation gaps affecting supportability, audit readiness, or operational ownership.
- Work with delivery, site, and operations teams to reconcile as-built information with operational records.
- Ensure documentation updates are reflected in the appropriate repositories or operational systems of record.
Risk, Exception, and Remediation Tracking- Support tracking of risks, exceptions, remediation actions, and operational defects.
- Coordinate technical input from architecture, cybersecurity, delivery, site, and operations teams to support issue resolution.
- Escalate unresolved or high-impact operational readiness risks through appropriate channels.
- Help ensure risk and remediation decisions are documented and traceable.
Operational Support Enablement- Assist operations teams with understanding support requirements, escalation paths, known issues, and operational considerations for OT environments.
- Validate that support teams have the information needed to triage incidents, manage changes, and support monitoring or platform issues.
- Support development or refinement of operational runbooks and repeatable support patterns.
- Participate in lessons-learned activities to improve readiness and supportability practices.
QUALIFICATIONS- Bachelor's degree in Information Technology, Cybersecurity, Engineering, Computer Science, or equivalent experience preferred.
- 6+ years of experience in infrastructure, cybersecurity, networking, operational technology, platform integration, operations readiness, or technical delivery roles.
- Experience supporting operational readiness, service transition, post-implementation stabilization, compliance readiness, or operations enablement activities.
- Working knowledge of OT environments, site infrastructure, segmentation, firewalls, secure connectivity, monitoring platforms, or industrial systems.
- Ability to coordinate technical work across operations, architecture, cybersecurity, engineering, vendor, and site teams.
- Strong documentation, tracking, communication, problem-solving, and stakeholder management skills.
Preferred Qualifications- Experience supporting manufacturing, industrial, laboratory, or OT environments.
- Experience with control validation, evidence management, exception tracking, audit support, or cybersecurity governance support.
- Familiarity with OT asset onboarding, monitoring readiness, firewall/network request processes, secure remote access, or operational support workflows.
- Understanding of network segmentation, VLANs, firewall rules, OT asset visibility, cybersecurity controls, and managed operations models.
- Relevant certifications such as Security+, Network+, ITIL, CISSP Associate, GICSP, or comparable infrastructure/security certifications.
TECHNICAL SKILLSOperational IntegrationOT / InfrastructureReadiness & EvidenceReadiness tracking
OT asset onboarding awareness
Control evidence coordination
Monitoring readiness
Network segmentation concepts
Risk/exception tracking
Platform support enablement
Firewall/connectivity requests
Documentation completion
Knowledge transfer follow-up
Industrial site support
Remediation tracking
SHORT STAFFING PROFILE VERSIONPlatform Integration Engineer - OT: Provides operations-facing integration support for OT environments, assisting with readiness, control and evidence follow-through, platform and monitoring validation, documentation completion, support record alignment, remediation tracking, and operational stabilization. Coordinates across architecture, cybersecurity, site, vendor, delivery, and operations teams to close readiness gaps and improve supportability.
What we offer youAt EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
- We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,900 to $265,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $173,900 to $302,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis.
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