The following requirement is open with our client.
Job Title :Lab Support Engineer
Location : Collegeville, PA (Onsite)
Rate : $65/c2c or $57/w2 (All Inclusive)
Relevant Experience (in Yrs.): 6+
Job Description:
We are looking for a Senior Lab Engineer to provide end-user computing and laboratory IT support. The role involves troubleshooting hardware, operating systems, networks, and scientific instruments while maintaining secure and validated lab environments.
Key Responsibilities:
· Provide desktop support, hardware troubleshooting, imaging, and onboarding.
· Troubleshoot OS, network, connectivity, and laboratory instrument data flow issues.
· Manage Active Directory, user access, and computer security.
· Support GxP validated systems and maintain technical documentation.
· Implement and maintain data backup solutions for laboratory instruments.
· Perform software testing, validation, and environment checks.
· Manage incidents and service requests using ServiceNow.
· Support global IT infrastructure and collaborate using Agile methodologies.
Must-Have Skills:
· Hardware, OS, and network troubleshooting.
· End User Computing / Desktop Support (Break/Fix - approximately 80% workload).
· Networking fundamentals (IP, Subnetting, OSI, Firewalls).
· Active Directory.
· GxP validated systems and documentation.
· ServiceNow or similar ticketing tools.
· Scientific instrument troubleshooting.
Thanks & regards,
K.Suresh
Technical Recruiter
ASCII Group, LLC
Mail ID: |
