Sr LAB Engineer


Zenox Global, LLC
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Job Details
Skills
- Lab
- GxP
- Validation
- End-User Computing
- Active Directory
Summary
Role: Senior Lab Engineer
Collegeville, PA
Desired Competencies (Technical/Behavioral Competency)
Must-Have (Ideally should not be more than 3–5)
- Strong troubleshooting skills across hardware, OS, network, and scientific instrument data flows.
- End-User Computing/Desktop Support (Break/Fix ~80% workload).
- Networking fundamentals (IP addressing, subnetting, OSI model, firewalls).
- Active Directory.
- Experience with validated systems (GxP) and documentation.
Good-to-Have
- Microsoft Excel proficiency.
- Project support experience.
- Background in computer security.
Responsibility of / Expectations from the Role
- Maintain and support global computer infrastructure (~8000 PCs).
- Image, onboard, and secure new computers and hardware.
- Troubleshoot scientific instrument data flows and software issues.
- Support scientists with incident management, user coaching, and access management.
- Implement validated data backup solutions for laboratory analytical instruments.
- Perform software testing and validation, technical documentation, and environment checks.
- Provide D2D operations support and project-based contributions.
- Collaborate using AGILE methods.
Job Description
2. Required Technical Skill Set:
- Computer troubleshooting (hardware, OS, lab instruments, connectivity issues).
- End-User Computing / Desktop Support (Break/Fix).
- Network fundamentals (Static/Dynamic IPs, Subnetting, OSI model, firewalls).
- Active Directory.
- Computer security.
- Validated systems (GxP) exposure.
- Data backup implementation for lab equipment.
- ServiceNow or similar ticketing systems.
- Software testing & validation skills.
- AGILE ways of working.
- Dice Id: 91165942
- Position Id: 9134027
- Posted 10 hours ago
Company Info
Established in 2020, Zenox Global embarked on a mission to redefine staffing solutions. From our inception, we recognized the evolving needs of businesses and the workforce, driven by a commitment to innovation and excellence.
In our early days, we focused on building a robust network of talent and establishing strong relationships with clients across various industries. By understanding the unique challenges each sector faced, we tailored our approach to deliver customized staffing solutions that aligned with our clients' strategic goals.
In 2021, we expanded our services to include specialized recruitment sectors, allowing us to cater to a broader range of client needs. Our commitment to diversity and inclusion became a cornerstone of our strategy, ensuring that we provided opportunities for all candidates while enhancing the talent pool available to our clients.
As we progressed into 2023, the foundation we built allowed us to thrive in a competitive market. Our reputation for delivering high-quality candidates promptly made us the go-to staffing solution for numerous organizations. We invested in technology, utilizing advanced tools for candidate sourcing and management, which streamlined our operations and improved efficiency.
Now, as we look forward to the future, Zenox Global continues to embrace innovation and remain ahead of industry trends. Our journey is not just about providing staffing solutions; it is about forging lasting partnerships and creating a positive impact on the workforce landscape. We remain dedicated to supporting our clients and candidates as we navigate the ever-changing world of employment together.
With each milestone, we strengthen our resolve to be at the forefront of staffing solutions, ensuring that we are not only meeting today’s needs but also anticipating tomorrow's challenges.


