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Customer Service Specialist

Masterapp Labs

Conyers, Georgia • 2d ago

Easy Apply

Contract, Third Party

$20 - $20

Customer Success Specialist

Kforce Technology Staffing

Atlanta, Georgia • Today

Contract

$17 - $19 hourly

Senior Customer Technical Support Specialist, 2nd Shift - REMOTE

Danaher Corporation

Remote • Today

Full-time

USD 33.00 - 40.00 per hour

Applied AI Specialist, Commercial Customer Success

Samsara

Remote • Today

Full-time

USD 105,910.00 - 160,200.00 per year

Field Service Technical Support Specialist

COBAN Technologies, Inc.

Remote or Lone Jack, Missouri • Today

Full-time

ERP Support Specialist

Techgroup America Inc.

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

Profound Platform Specialist

Stefanini

Remote or Dallas, Texas • Today

Easy Apply

Contract

$60 - $65 /hr

Provider Relation Specialist

Pyramid Consulting, Inc.

Remote • 3d ago

Easy Apply

Contract

$22 - $25

Commercial Insurance Certificate Specialist- Remote

Generis TEK Inc.

Remote • 2d ago

Easy Apply

Contract

$16 - $18

Claims Technical Specialist

SANS

Remote • 2d ago

Easy Apply

Contract

Depends on Experience

W2 :: Phoenix, AZ (Remote, Onsite Preferred) :: Naehas Specialist | G.C / U.S.C

Bitsoft International, Inc.

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

Heathcare Enrollment Specialist

Jab-Tek

Remote • 16d ago

Easy Apply

Contract

Depends on Experience

IT Support Specialist

Holland & Knight LLP

Atlanta, Georgia • Today

Full-time

IT Application Development - Senior/Specialist

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 99,300.00 - 133,608.00 per year

Full-Time Technical Support Specialist

State of Georgia

Atlanta, Georgia • Today

Full-time

USD 54,000.00 per year

Aftermarket Support Specialist

- Peachtree Corners

Peachtree Corners, Georgia • Today

Full-time

IT Support Specialist

Geotab

Atlanta, Georgia • Today

Full-time

Data Migration Specialist

Costar Group

Atlanta, Georgia • Today

Full-time

IT Support Specialist I

State of Georgia

Atlanta, Georgia • Today

Full-time

USD 50,000.00 - 60,000.00 per year

Marketing Power Platform Specialist

King and Spalding LLP

Atlanta, Georgia • Yesterday

Full-time

Strategic Planning Specialist

System One

Remote • 17d ago

Easy Apply

Contract

Depends on Experience

IT Support Specialist

BBNC

Atlanta, Georgia • Today

Full-time

USD 67,000.00 per year

Specialist II, Technical Product Support

IKON Office Solutions

Duluth, Georgia • Today

Full-time

Front-Office Trading Specialist - AVP - Charles River Development

State Street Corporation

Atlanta, Georgia • 3d ago

Full-time

USD 90,000.00 - 157,500.00 per year

Order Management Specialist/Healthcare CSR - USA

Javen Technologies, Inc

Remote • 4d ago

Easy Apply

Contract

Depends on Experience

Lead Data Integration & Business Intelligence Specialist

Innova Solutions, Inc

Remote • 5d ago

Easy Apply

Contract

Depends on Experience

IT Support Specialist

Keeper Security, Inc.

Remote • Today

Full-time

IT Specialist / Helpdesk Technician - Remote

Connection

Remote • Today

Full-time

Assoc IT Support Specialist

Thrivent Financial for Lutherans

Remote or Wisconsin • Today

Full-time

USD 25.27 - 34.19 per hour

Help Desk Specialist

Ardent Eagle Solutions

Remote or Washington, District of Columbia • Today

Full-time

USD 26.00 - 33.00 per hour

Job Details

Skills

customer service

Summary

Job Title: Customer Service Specialist

Location: Conyers, GA (Onsite)

Position Type: Contract

Interview Mode: In-person

Key Responsibilities

Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
Handle an average of 65-90 customer calls per day while maintaining established service levels and quality standards.
Provide exceptional customer service by professionally addressing complex customer issues and identifying effective solutions.
Maintain accurate documentation and records of customer interactions and transactions.
Demonstrate adaptability and a positive attitude in a fast-paced, evolving work environment.
Respond professionally and promptly to inquiries from Executive Management, stakeholders, and business partners.
Participate in task forces, project teams, and workgroups to support departmental and organizational initiatives.
Build and maintain productive relationships with internal departments and external business partners.
Contribute to continuous process improvement efforts and support organizational goals.
Stay current on policies, procedures, and technology updates relevant to assigned responsibilities.

Minimum Qualifications

High School Diploma or GED.
Two (2) years of full-time experience within the last seven (7) years providing call center support or customer service.
Proficiency with computer applications and standard business software.
Strong verbal and written communication skills.
Ability to effectively manage multiple priorities while maintaining a high level of customer service.

Preferred Qualifications

Candidates who meet the minimum qualifications and possess one or more of the following will be given preference:

Three (3) years of experience processing driver's license transactions.
Five (5) years of experience in a high-volume call center environment.
Four (4) years of customer service experience.
Proficiency using Windows 11 and Microsoft Office applications.
Experience working with identity verification or credential issuance processes.
Demonstrated ability to troubleshoot and resolve customer issues efficiently.

Knowledge, Skills, and Abilities

Excellent customer service and interpersonal skills.
Strong problem-solving and critical-thinking abilities.
Ability to communicate effectively with customers, management, and stakeholders.
Strong organizational skills with attention to detail and accuracy.
Ability to work independently and collaboratively in a team environment.
Adaptability and willingness to embrace change in a dynamic workplace.

Required/Desired Skills

Skill	Required /Desired	Amount	Actual Years of Experience
High School Diploma or GED	Required
call center support or customer service.	Required	2
Proficiency with computer applications and standard business software	Required	2
experience processing driver's license transactions	Highly desired	3
experience in a high-volume call center environment.	Highly desired	5
Proficiency using Windows 11 and Microsoft Office applications.	Highly desired

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91091585
Position Id: 2153-37720-1786729189
Posted 2 days ago

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Similar Jobs

Technical and Customer Support

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Business Title: Technical and Customer Support (809654) Location: Conyers, GA 30013 Job Type: Contract (10 M+) Work Setting: Onsite Short Job Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.Complete Job Description: The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the

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Conyers, Georgia

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Engagement Type Contract Short Description Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST have Call Center exp* Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general su

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Call Center Help Desk Analyst

Conyers, Georgia

•

2d ago

Job ID: GA-809654 Onsite/Local Call Center Help Desk Analyst with Windows, identity verification/credential issuance experience Location: Conyers, GA (DDS) Duration: 10 Months LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST have Call Center exp* Minimum Qualifications High School Diploma or GED. Two (2) years of full-time experience within the last seven (7) years providing call center support or customer service. Proficiency with computer applications a

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IT Help Desk Analyst (Onsite)

Conyers, Georgia

•

2d ago

Job Title IT Help Desk Analyst (Onsite) Location Conyers, GA Duration 9 Months Pay Rate $20/hr on C2C/1099/W2 all inclusive Interview Type In Person Only Note LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia MUST have Call Center exp Job Description Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Undergeneralsupervision,theincumbentreceivesa

Easy Apply

Contract, Third Party

Depends on Experience

Job Details

Skills

customer service

Summary

Job Title: Customer Service Specialist

Location: Conyers, GA (Onsite)

Position Type: Contract

Interview Mode: In-person

Key Responsibilities

Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.
Handle an average of 65-90 customer calls per day while maintaining established service levels and quality standards.
Provide exceptional customer service by professionally addressing complex customer issues and identifying effective solutions.
Maintain accurate documentation and records of customer interactions and transactions.
Demonstrate adaptability and a positive attitude in a fast-paced, evolving work environment.
Respond professionally and promptly to inquiries from Executive Management, stakeholders, and business partners.
Participate in task forces, project teams, and workgroups to support departmental and organizational initiatives.
Build and maintain productive relationships with internal departments and external business partners.
Contribute to continuous process improvement efforts and support organizational goals.
Stay current on policies, procedures, and technology updates relevant to assigned responsibilities.

Minimum Qualifications

High School Diploma or GED.
Two (2) years of full-time experience within the last seven (7) years providing call center support or customer service.
Proficiency with computer applications and standard business software.
Strong verbal and written communication skills.
Ability to effectively manage multiple priorities while maintaining a high level of customer service.

Preferred Qualifications

Candidates who meet the minimum qualifications and possess one or more of the following will be given preference:

Three (3) years of experience processing driver's license transactions.
Five (5) years of experience in a high-volume call center environment.
Four (4) years of customer service experience.
Proficiency using Windows 11 and Microsoft Office applications.
Experience working with identity verification or credential issuance processes.
Demonstrated ability to troubleshoot and resolve customer issues efficiently.

Knowledge, Skills, and Abilities

Excellent customer service and interpersonal skills.
Strong problem-solving and critical-thinking abilities.
Ability to communicate effectively with customers, management, and stakeholders.
Strong organizational skills with attention to detail and accuracy.
Ability to work independently and collaboratively in a team environment.
Adaptability and willingness to embrace change in a dynamic workplace.

Required/Desired Skills

Skill	Required /Desired	Amount	Actual Years of Experience
High School Diploma or GED	Required
call center support or customer service.	Required	2
Proficiency with computer applications and standard business software	Required	2
experience processing driver's license transactions	Highly desired	3
experience in a high-volume call center environment.	Highly desired	5
Proficiency using Windows 11 and Microsoft Office applications.	Highly desired

Dice Id: 91091585
Position Id: 2153-37720-1786729189
Posted 2 days ago

Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Technical and Customer Support

Conyers, Georgia

•

2d ago

Easy Apply

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GA DDS IT Help Desk Analyst

Conyers, Georgia

•

Today

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Full-time, Part-time, Third Party, Contract

Call Center Help Desk Analyst

Conyers, Georgia

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2d ago

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IT Help Desk Analyst (Onsite)

Conyers, Georgia

•

2d ago

Easy Apply

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