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125 results (4 new)

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IT Equipment Refresh Technician

Mansai Corporation

Crownsville, Maryland • Today

Easy Apply

Full-time

$30 - $40

IT Support Technician II

System One

Washington, District of Columbia • 8d ago

Easy Apply

Contract

$28.54

Hardware Refresh Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

IT Onsite Technician

Hemmersbach GmbH & Co. KG

Baltimore, Maryland • Today

Full-time

USD 48,000.00 - 52,000.00 per year

IT Support Technician I, II, and III (AV Support)

The Community College of Baltimore County

Catonsville, Maryland • Today

Full-time

USD 46,596.00 - 91,343.00 per year

IT Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Executive IT Technician: VIP Support Specialist

Evolver

Washington, District of Columbia • Today

Full-time

Junior IT Asset Management Technician

Ignite IT

Washington, District of Columbia • Today

Full-time

IT Technician

Mindlance

Washington, District of Columbia • 18d ago

Easy Apply

Contract

$25 - $28

IT Executive Support Technician II

Sierra Nevada Corporation

Arlington, Virginia • Today

Full-time

IT Service Desk Technician - Tier 2

ApplyLogic Consulting Group, LLC

Washington, District of Columbia • Today

Full-time

USD 70,000.00 - 95,000.00 per year

IT Service Desk Technician - Tier 1

ApplyLogic Consulting Group, LLC

Washington, District of Columbia • Today

Full-time

USD 40,000.00 - 70,000.00 per year

IT Hardware Support Technician

Visionsoft International

Hybrid in Bethesda, Maryland • 3d ago

Easy Apply

Contract

Depends on Experience

IT Service Desk Technician

Agile Defense

Arlington, Virginia • Today

Full-time

USD 68,000.00 - 75,000.00 per year

Maintenance Technician (HVAC)

Tryfacta

Baltimore, Maryland • Today

Easy Apply

Contract, Third Party

Depends on Experience

A/V Technician II

INSPYR Solutions

Bowie, Maryland • 2d ago

Easy Apply

Full-time

$25 - $35

IT Technician

Cloud Consulting Services Inc.

Remote or Orlando, Florida • Today

Easy Apply

Full-time, Part-time, Third Party, Contract

MSP Tier 1 IT Support Technician-Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 22.00 - 28.00 per hour

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

IT Support Technician (Part-Time, REMOTE)

Connection

Remote • Yesterday

Part-time

USD 38.00 - 40.00 per hour

Installation Technician

Na Oiwi Kane

Washington, District of Columbia • Today

Full-time

USD 72,000.00 - 77,000.00 per year

Service Desk Technician (Day Shift)

Decisionpoint Corporation

Arlington, Virginia • Today

Full-time

USD 19.00 - 24.00 per hour

Deskside Support Technician

SAIC

Washington, District of Columbia • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Helpdesk Technician

Everwatch

Annapolis, Maryland • Today

Full-time

USD 55.38 - 75.97 per hour

Desktop Support

Mindlance

Washington, District of Columbia • 18d ago

Easy Apply

Contract

Depends on Experience

Field Technician I

Apex Systems

Hyattsville, Maryland • Today

Easy Apply

Full-time

$18 - $21 per hour

Senior Cyber Security Engineer

Cooley Godward Kronish LLP

Washington, District of Columbia • Today

Full-time

USD 145,000.00 - 210,000.00 per year

Engineering Tech V - HVACR

Chugach Government Solutions

Annapolis, Maryland • Today

Full-time

USD 55.50 per hour

Supply Technician SCA (Washington DC)

Na Oiwi Kane

Washington, District of Columbia • Today

Full-time

USD 39.97 - 43.97 per hour

Systems Engineer

Leidos

Greenbelt, Maryland • Today

Full-time

USD 107,900.00 - 195,050.00 per year

Job Details

Skills

ServiceNow
IT Service Management
Data Migration
Computer Hardware
Computer Networking
IT Asset Management
IP
Documentation
Storage
Distribution

Summary

Responsibilities:

Device Setup and Deployment

Image or reimage laptops, desktops, and tablets using DoIT s latest Windows 10 or Windows 11 Gold Image.
Unpack equipment and inspect it for damage.
Perform BIOS updates and join computers to the domain.
Install and configure approved software and productivity applications.
Configure IP addresses when required.
Connect docking stations, monitors, keyboards, mice, power supplies, printers, and other peripherals.
Deliver and set up equipment for end users.
Assist users with login, printer connectivity, and data migration.

Technical Support

Troubleshoot hardware, software, network, connectivity, and system-performance issues.
Work with DoIT teams to resolve deployment and equipment-remediation problems.
Confirm that computers connect properly to systems such as file servers, email servers, conferencing systems, application servers, validation systems, and administrative systems.
Research solutions and workarounds with technical teams and peers.

Legacy Equipment Removal

Disconnect and remove legacy equipment.
Move old equipment to the designated onsite storage area.
Dispose of packaging materials and keep deployment and storage areas clean.

Customer Service and Documentation

Provide courteous, professional, and responsive customer service.
Keep customers informed of progress and resolution status.
Document all work in ServiceNow according to DoIT ticket-handling guidelines.
Update equipment-refresh, asset-inventory, issue, and remediation trackers with accurate information.

Asset and Inventory Management

Capture, validate, and record asset and user information, including:
- User name and email address
- Site or location address
- Room, office, or cubicle number
- Equipment asset tag
- Service tag
- Relevant serial numbers
Update inventory records for new and legacy equipment.
Track equipment moves, additions, and changes according to DoIT asset policies.
Collect signed device-distribution records.
Digitize and upload records to approved DoIT project repositories.
Assist with physical inventory activities at DoIT-supported locations.

Additional Responsibilities

Perform other job-related duties based on business needs.

Must-Have Skills and Requirements

Hands-on experience installing, configuring, imaging, and deploying laptops, desktops, or tablets.
Experience supporting Windows 10 and Windows 11 devices.
Ability to perform BIOS updates, join computers to a domain, and configure basic network settings.
Experience installing software, migrating user data, and connecting printers and peripherals.
Ability to troubleshoot hardware, software, network-connectivity, and system-performance issues.
Strong customer-service and communication skills.
Ability to maintain accurate tickets, trackers, inventory records, and equipment documentation.
Ability to safely unpack, move, connect, and remove computer equipment.
Ability to work at different State agency locations.
Ability and willingness to travel throughout the State using a personal vehicle when required.

Preferred Skills

Experience with ServiceNow or a similar IT service-management platform.
Experience using standardized Windows Gold Images.
Experience supporting large-scale computer refresh or lifecycle-replacement projects.
Familiarity with IT asset-management policies and physical inventory processes.
Experience supporting enterprise environments with file servers, email systems, conferencing platforms, application servers, and administrative systems.
Experience collaborating with desktop support, client services, networking, and other technical teams.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: mansai
Position Id: 9049780
Posted 16 hours ago

Fitment

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Job Details

Skills

ServiceNow
IT Service Management
Data Migration
Computer Hardware
Computer Networking
IT Asset Management
IP
Documentation
Storage
Distribution

Summary

Responsibilities:

Device Setup and Deployment

Image or reimage laptops, desktops, and tablets using DoIT s latest Windows 10 or Windows 11 Gold Image.
Unpack equipment and inspect it for damage.
Perform BIOS updates and join computers to the domain.
Install and configure approved software and productivity applications.
Configure IP addresses when required.
Connect docking stations, monitors, keyboards, mice, power supplies, printers, and other peripherals.
Deliver and set up equipment for end users.
Assist users with login, printer connectivity, and data migration.

Technical Support

Troubleshoot hardware, software, network, connectivity, and system-performance issues.
Work with DoIT teams to resolve deployment and equipment-remediation problems.
Confirm that computers connect properly to systems such as file servers, email servers, conferencing systems, application servers, validation systems, and administrative systems.
Research solutions and workarounds with technical teams and peers.

Legacy Equipment Removal

Disconnect and remove legacy equipment.
Move old equipment to the designated onsite storage area.
Dispose of packaging materials and keep deployment and storage areas clean.

Customer Service and Documentation

Provide courteous, professional, and responsive customer service.
Keep customers informed of progress and resolution status.
Document all work in ServiceNow according to DoIT ticket-handling guidelines.
Update equipment-refresh, asset-inventory, issue, and remediation trackers with accurate information.

Asset and Inventory Management

Capture, validate, and record asset and user information, including:
- User name and email address
- Site or location address
- Room, office, or cubicle number
- Equipment asset tag
- Service tag
- Relevant serial numbers
Update inventory records for new and legacy equipment.
Track equipment moves, additions, and changes according to DoIT asset policies.
Collect signed device-distribution records.
Digitize and upload records to approved DoIT project repositories.
Assist with physical inventory activities at DoIT-supported locations.

Additional Responsibilities

Perform other job-related duties based on business needs.

Must-Have Skills and Requirements

Hands-on experience installing, configuring, imaging, and deploying laptops, desktops, or tablets.
Experience supporting Windows 10 and Windows 11 devices.
Ability to perform BIOS updates, join computers to a domain, and configure basic network settings.
Experience installing software, migrating user data, and connecting printers and peripherals.
Ability to troubleshoot hardware, software, network-connectivity, and system-performance issues.
Strong customer-service and communication skills.
Ability to maintain accurate tickets, trackers, inventory records, and equipment documentation.
Ability to safely unpack, move, connect, and remove computer equipment.
Ability to work at different State agency locations.
Ability and willingness to travel throughout the State using a personal vehicle when required.

Preferred Skills

Experience with ServiceNow or a similar IT service-management platform.
Experience using standardized Windows Gold Images.
Experience supporting large-scale computer refresh or lifecycle-replacement projects.
Familiarity with IT asset-management policies and physical inventory processes.
Experience supporting enterprise environments with file servers, email systems, conferencing platforms, application servers, and administrative systems.
Experience collaborating with desktop support, client services, networking, and other technical teams.

Dice Id: mansai
Position Id: 9049780
Posted 16 hours ago

Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Hardware Refresh Technician

Washington, District of Columbia

•

Today

Full-time

USD 40,001.00 - 80,000.00 per year

IT Field Support Specialist

Annapolis, Maryland

•

Today

Full-time

IT Field Support Specialist

Columbia, Maryland

•

Today

Full-time

USD 40,000.00 - 60,000.00 per year

Mid-Level Software Engineer

Columbia, Maryland

•

Today

Full-time

USD 70,000.00 per year