Cash Application & Accounts Receivable Reconciliation Specialist
Location: Fully Remote
Employment Type: 12-Month W2 Contract
Pay Rate: $55–$70/hour
Openings: 2 immediate openings, with potential for additional headcount
Client: Confidential high-growth technology company
Position Overview
Russell Tobin is supporting a confidential, high-growth technology client in hiring a highly detail-oriented Cash Application & Accounts Receivable Reconciliation Specialist to join their Finance team on a 12-month W2 contract basis.
This role is focused on processing high-volume customer payments, applying cash across multiple payment channels, reconciling customer accounts, and ensuring the accuracy of accounts receivable records. The ideal candidate will be a subject matter expert in cash application workflows, payment matching, and account reconciliation within an ERP system.
This is an excellent opportunity for someone who thrives in a fast-paced, high-growth environment, enjoys precision-driven work, and is skilled at solving complex reconciliation issues while supporting accurate and timely month-end and quarter-end close processes.
Key Responsibilities
Payment Processing & Cash Application
- Process customer payments received through multiple channels, including ACH, wire transfer, credit card, and check, with a high degree of accuracy and timeliness.
- Apply cash to open invoices in the ERP system by matching payments to the appropriate customer accounts and invoices.
- Research and resolve payment discrepancies, partial payments, overpayments, and unapplied cash within defined timelines.
- Investigate payment exceptions and work with banking partners to resolve payment processing issues.
- Coordinate with customers to clarify payment intent when payment references are unclear or incomplete.
- Maintain detailed documentation of payment applications and exception handling within the ERP system.
Account Reconciliation
- Perform detailed account-by-account reconciliations between the ERP system and external sources, including bank statements, payment processors, and customer statements.
- Investigate and resolve variances between account balances, applying corrections and adjustments as appropriate.
- Reconcile subsidiary ledgers to general ledger accounts on a monthly basis.
- Identify and resolve outstanding items, aging exceptions, and reconciling differences.
- Support month-end and quarter-end close activities by completing reconciliations on schedule.
- Document reconciliation findings and maintain audit trails for compliance purposes.
Dispute & Adjustment Management
- Research and resolve billing disputes related to payment application or account discrepancies.
- Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation.
- Investigate root causes of recurring payment and application errors.
- Provide recommendations to reduce payment discrepancies and improve first-time accuracy.
Reporting & Analysis
- Prepare daily and weekly cash application and payment reconciliation reports.
- Generate exception reports identifying unapplied cash, unmatched payments, and reconciliation discrepancies.
- Analyze payment application trends and metrics to identify opportunities for process improvement.
- Provide ad hoc analysis on aging, payment patterns, and account status as requested by management.
- Support cash forecasting efforts by providing accurate cash application data and reconciliation insights.
ERP System & Process Management
- Serve as a power user of the ERP system for cash application and account reconciliation workflows.
- Identify system configuration and process optimization opportunities to improve efficiency.
- Support implementation of cash application automation tools and collections platforms.
- Participate in training, documentation, and process improvement initiatives.
Required Qualifications
- 4+ years of experience in accounts receivable, cash application, payment processing, or account reconciliation.
- Experience in a fast-growth SaaS, technology, or high-volume transaction environment strongly preferred.
- Advanced Microsoft Excel skills, including VLOOKUP, INDEX/MATCH, pivot tables, and data analysis.
- Demonstrated expertise in payment reconciliation and account reconciliation processes.
- Strong experience with ERP systems such as Workday, NetSuite, SAP, or similar, particularly within cash application and receivables modules.
- Exceptional attention to detail with the ability to maintain accuracy while processing high transaction volumes.
- Strong analytical and problem-solving skills, with the ability to investigate complex discrepancies and resolve root causes.
- Experience with multiple payment channels and payment processing platforms.
- Knowledge of accounting principles and month-end/quarter-end close processes.
- Ability to work independently, prioritize effectively, and manage multiple deadlines in a fast-paced environment.
Preferred Qualifications
- Bachelor’s degree in Accounting, Finance, or a related field.
- CPA, CMA, or pursuit of an accounting certification.
- Experience in B2B SaaS or technology companies.
- Experience with cash application automation platforms such as Tesorio, HighRadius, Stuut, or similar.
- Experience with banking systems and payment API integrations.
- Experience working in a high-growth or hypergrowth environment.
- Knowledge of SOX compliance and internal control requirements.
Ideal Candidate Profile
The ideal candidate is highly analytical, organized, and detail-driven, with strong experience managing high-volume cash application and account reconciliation workflows. This person should be comfortable working independently in a remote environment, partnering cross-functionally with Finance, Accounting, Banking, and Customer-facing teams, and identifying opportunities to improve process accuracy and efficiency.
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