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Adobe
Agile
Akamai
Microsoft Azure
Workflow Management
Stakeholder Management
Replication
Digital Asset Management
Disaster Recovery
Incident Management
Identity Management
Adobe Experience Manager
Cloud Computing
Regulatory Compliance
Continuous Integration
Continuous Delivery
Marketing
Emerging Technologies
Operational Excellence
Scalability
Web Applications
Root Cause Analysis
Continuous Improvement

Summary

Position Summary

Caterpillar is seeking an experienced Cloud Engineer III to provide operational support, administration, and continuous improvement for enterprise cloud platforms supporting Adobe Experience Manager (AEM) as a Cloud Service and the newly introduced Vercel platform. This role will be responsible for ensuring platform reliability, scalability, security, and operational excellence across customer-facing digital applications.

The ideal candidate will have extensive experience supporting Adobe Experience Manager (AEM) Cloud environments, cloud-native web platforms, CI/CD pipelines, monitoring solutions, and enterprise integrations. This individual will collaborate with development teams, architects, product owners, security teams, and infrastructure partners to maintain highly available, secure, and scalable digital platforms.

Key Responsibilities

Provide operational support for Adobe Experience Manager (AEM) as a Cloud Service, including Author, Publish, Dispatcher, CDN, and supporting integrations.
Support and administer the enterprise Vercel hosting platform for modern web applications.
Monitor platform health, system performance, application availability, and service reliability using enterprise monitoring and alerting tools.
Troubleshoot and resolve production incidents, deployment failures, platform issues, and integration challenges.
Lead incident management, root cause analysis (RCA), and implement preventive solutions for recurring issues.
Manage CI/CD pipelines, release deployments, environment promotions, and configuration changes.
Support platform security, user access management, certificate renewals, and compliance initiatives.
Maintain integrations between AEM and enterprise platforms including Digital Asset Management (DAM), Workfront, Azure services, Akamai/CDN, publishing platforms, and other marketing technologies.
Perform platform administration including user permissions, workflow management, replication monitoring, and environment configuration.
Partner with software engineering teams to optimize platform performance, scalability, and reliability.
Participate in on-call support, major incident response, and disaster recovery planning.
Develop and maintain operational documentation, knowledge articles, support procedures, and platform runbooks.
Evaluate Adobe platform releases, Vercel enhancements, and emerging technologies while recommending adoption strategies.
Drive automation, operational excellence, service maturity, and technical debt reduction initiatives.
Collaborate with product owners and business stakeholders to prioritize platform enhancements and support requests.

Required Qualifications

Bachelor''s degree in Computer Science, Information Technology, Engineering, or a related field.
5–7+ years of experience supporting enterprise cloud platforms.
5+ years of experience administering Adobe Experience Manager (AEM) platforms.
Strong experience supporting AEM as a Cloud Service environments.
Deep understanding of:
- AEM Architecture
- Dispatcher
- CDN technologies
- Cloud deployments
- Enterprise integrations
Experience managing production incidents, service restoration, and root cause analysis.
Experience implementing platform monitoring, observability, and automation solutions.
Experience supporting CI/CD pipelines and deployment automation.
Experience providing platform governance, monitoring, deployment support, access administration, and technical consultation.
Familiarity with modern web application technologies including:
- Next.js
- React
- REST APIs
- Cloud-native architectures

Preferred Qualifications

Experience supporting enterprise digital experience platforms.
Knowledge of:
- Vercel
- Adobe Experience Manager (AEM)
- Akamai CDN
- Adobe Workfront
- Adobe DAM
- Azure Cloud Services
Experience working in Agile delivery environments.
Strong documentation and process improvement skills.
Excellent communication and stakeholder management abilities.

Top Required Skills

Adobe Experience Manager (AEM) Cloud Services
Cloud Platform Operations & Administration
Incident Management, Monitoring & Root Cause Analysis

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109811
Position Id: 9040768
Posted 1 day ago

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Neha Taksande

Recruiter @ DCM Infotech Limited

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Cloud Engineer Location: Remote 12+ months Position Summary Caterpillar is seeking an experienced Cloud Engineer to provide operational support, administration, and continuous improvement for enterprise cloud platforms supporting Adobe Experience Manager (AEM) as a Cloud Service and the newly introduced Vercel platform. This role will be responsible for ensuring platform reliability, scalability, security, and operational excellence across customer-facing digital applications. The ideal cand

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$70 - $77

W2 CLOUD ENGINEER WITH HANDS ON EXPERIENCE WITH AEM(REMOTE ONLY IL, TX, CO, NC Candidate only)

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Cloud Engineer Location: (Chicago, IL | Dallas, TX | Peoria, IL | Broomfield, CO | Cary, NC) its remote however need local to mention hubs Work Arrangement:Remote (Candidates must reside near one of the Digital Hub locations and be available to work onsite when required.) Duration:12-Month Contract Start Date:August 10, 2026 Schedule:Monday Friday | 1st Shift Travel:Up to 25% (as needed) Interview Process:Two Virtual Panel Interviews Position Summary Client is seeking an experienced Cloud Eng

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Senior Cloud Engineer

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JobDescription:- NewplatformVercelisenteringtheAdobePlatformServicesportfolio.ProvideoperationalsupportforAdobeExperienceManager(AEM)asaCloudServiceplatforms,includingAuthor,Publish,Dispatcher,CDN,andsupportingintegrations. Monitorplatformhealth,systemperformance,applicationavailability,andservicereliabilityusingenterprisemonitoringandalertingtools. Troubleshootandresolveproductionincidents,platformissues,deploymentfailures,andintegrationproblemsinpartnershipwithdevelopment,infrastructure,Adob

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60 - 65

Adobe Experience Manager (AEM)

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Adobe Experience Manager (AEM)Introduction:This position will be responsible for providing operational support for Adobe Experience Manager (AEM) as a Cloud Service platform, including Author, Publish, Dispatcher, CDN, and supporting integrations. The role will involve monitoring platform health, troubleshooting production incidents, managing CI/CD deployment pipelines, and supporting capacity planning and performance tuning. Responsibilities:Monitor platform health, system performance, and appl

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Cloud Engineer III

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Neha Taksande

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