Job Description |
Job Description:
Skills: Resident Engineer, Service Provider Routing & Switching Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems on pre- and post-production issues.
To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
To understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable.
To produce a written summary report on the status of design projects, equipment, and network problems regularly to the customer.
To hold technology workshops with the customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried.
To train the customer’s design, implementation, and support personnel to configure and operate the Juniper Networks products.
To assist the customer in developing Network Operating and Equipment Operating Procedures.
To assess the health of a network based on Juniper products.
Development and maintenance of fault diagnosis procedures to support effective fault resolution.
Developing network operating procedures, configuration standards, and implementation plans for Juniper products.
Support the production environment of Juniper products within the customer infrastructure.
Support ongoing efforts in defining best-practice policies for Juniper product applications used by the customer. (Juniper Business Use Only.)
The RE will be expected to be a subject matter expert on Juniper’s platforms, software and features and coordinate directly with Juniper on any challenges encountered with new software or features implementation.
The RE is expected to peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
The RE will be expected to develop secondary skills in other products in the Juniper product portfolio.
Required Background and Qualifications:
Minimum 5 years of design, implementation, and operational experience in large-scale IP networks.
JUNOS CLI experience.
Must have large-scale experience with routing devices MX, PTX, and ACX.
An understanding of the protocols surrounding IP service provider networks. These skills include but are not limited to:
TCP/IP and MPLS fundamentals
IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy)
Routing protocol operation, migration, and scaling mechanisms
Routing policies at BGP peering points
VPNs and the associated tunneling technologies (MPLS, L3VPN, VPLS, MVPN.)
Ethernet switching and 802.1Q, QoS
Class of service
Background in automation with Ansible, YAML, and Juniper PyEZ.
Experience writing automation scripts in Python.
Ability to communicate effectively in crises with all levels of an organization from Engineering/Operations to CIO/CISO audiences.
Ability to refine and translate complex requirements and execute best practice solutions.
Assisted with major network upgrades, maintenance windows, and changes in the customer network.
Strong customer interface and presentation skills.
Other tasks and duties as needed to support the customer and/or business.
Expert-level technical certifications (JNCIS, JNCIP, JNCIE, CCNP, and CCIE) are a strong plus.
Education and Experience Required:
Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent.
Typically, 6-10 years’ experience.
Knowledge and Skills:
Using and evaluating appropriate engineering design tools and software packages to design components and solutions.
Excellent analytical and problem-solving skills.
Conducting reviews of material specifications and hardware, software, and electrical component design.
Evaluating forms of empirical analysis, modeling and testing methodologies to validate product designs and specifications.
Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels. |
