Search Jobs | Dice.com

Job Details

Skills

Health Care
Business Continuity Planning
Printers
Microsoft Outlook
Microsoft SharePoint
Mobile Devices
Onboarding
Inventory
Regulatory Compliance
Documentation
Help Desk
Remote Support
Microsoft Windows
Microsoft Office
Computer Hardware
Software Troubleshooting
Cyber Security
Customer Service
Supervision
Active Directory
Microsoft
Microsoft Exchange
Computer Networking
HIPAA
Windows PowerShell
Marketing Intelligence
MI
Preventive Maintenance
Project Management
Performance Management
Laptop
Technical Support
Job Boards
Communication

Health Care
Business Continuity Planning
Printers
Microsoft Outlook
Microsoft SharePoint
Mobile Devices
Onboarding
Inventory
Regulatory Compliance
Documentation
Help Desk
Remote Support
Microsoft Windows
Microsoft Office
Computer Hardware
Software Troubleshooting
Cyber Security
Customer Service
Supervision
Active Directory
Microsoft
Microsoft Exchange
Computer Networking
HIPAA
Windows PowerShell
Marketing Intelligence
MI
Preventive Maintenance
Project Management
Performance Management
Laptop
Technical Support
Job Boards
Communication

Summary

Overview

IT Support Specialist

Senior Services / Nonprofit Healthcare Industry
Detroit, MI (100% Onsite)
Monday - Friday | 8:30 AM - 5:00 PM
$39.00/hour
90-Day Contract with Strong Potential for Extension

We are seeking an experienced IT Support Specialist to join a well-established nonprofit organization serving the senior healthcare community in Detroit. This is an excellent opportunity for a customer-focused IT professional who enjoys supporting end users in a collaborative environment while making a meaningful impact. You'll provide day-to-day technical support for approximately 150 users, helping maintain business continuity during a period of increased IT demand.

Responsibilities

What You'll Do

Serve as the primary point of contact for end-user technical support requests.
Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices.
Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint.
Prepare, image, configure, and deploy laptops, desktops, and mobile devices.
Perform onboarding and offboarding tasks, including user account administration and password resets.
Assist with Microsoft 365 administration, mailbox access, and group memberships.
Coordinate hardware repairs with vendors and maintain accurate inventory records.
Follow security best practices and support compliance within a HIPAA-regulated environment.
Escalate complex technical issues when appropriate and maintain thorough documentation of support activities.

Qualifications

What We're Looking For

Required Qualifications

3+ years of IT Support, Help Desk, or Desktop Support experience.
Experience supporting Windows 10/11 environments.
Strong Microsoft 365 troubleshooting experience.
Excellent hardware and software troubleshooting skills.
Security-minded approach with cybersecurity awareness.
Outstanding customer service and communication skills.
Ability to work independently with minimal supervision.

Preferred Qualifications

Active Directory and/or Microsoft Entra ID experience.
Exchange Online administration.
Basic networking knowledge.
Experience supporting a HIPAA-regulated environment.
PowerShell familiarity.

Additional Information

100% onsite in Detroit, MI.
Standard business hours: Monday through Friday, 8:30 AM - 5:00 PM.
Very minimal local travel, if any.
Occasional laptop deployments requiring lifting of equipment up to 20 lbs.
Contract position expected to begin ASAP with a strong possibility of extension based on business needs.

This role is ideal for an IT professional who enjoys providing hands-on technical support, thrives in a service-oriented environment, and wants to contribute to an organization that supports older adults and the surrounding community.

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a "live person".

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: PCCONN
Position Id: a3b1aaf4328a1bb5b0c733a7fe48f3b3
Posted 12 hours ago

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

The Desktop Support Technician II

Livonia, Michigan

•

Today

The Desktop Support Technician II provides Level 2 (L2) technical support to end users throughout Masco's corporate and business unit environments. This role resolves advanced incidents and service requests, supports desktop and endpoint technologies, and ensures consistent IT service delivery according to defined service levels and company standards. This role functions inside an IT service management framework and collaborates with Service Desk, Desktop Support leadership, and other IT groups.

Full-time

USD 23.80 - 37.35 per hour

IT Support Technician (Part-Time, REMOTE)

Remote

•

Today

Overview Job Title: Part-Time IT Support Technician (Remote) Location: 100% Remote (U.S.) Duration: Contract (Up to 12 Months) Schedule: Part-Time, 20 hours per week. The exact schedule will be determined with the hiring manager, but hours will be worked during standard business hours (approximately 4 hours per day). Pay Rate: $38-40/hour Position Overview We are seeking an experienced IT Support Technician to provide day-to-day technical support for a small, fully remote office environmen

Part-time

USD 38.00 - 40.00 per hour

IT Field Support Technician

Remote or Delaware

•

Today

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic s

Full-time

USD 25.00 - 28.00 per hour

Technical Support Analyst

California

•

Today

Technical Support Analyst Req number: R8036 Employment type: Full time Worksite flexibility: Onsite Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting res

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

IT Specialist/Desktop Support

Skills

Summary

Dice Job Match Score™

Similar Jobs

IT Specialist/Desktop Support

Job Details

Skills

Summary

Dice Job Match Score™

Similar Jobs