Job#: 3058739 Job Description: QA Analyst
Location: Downers Grove, Illinois (Hybrid)
Role Overview
An established organization is seeking a mid-to-senior-level QA Analyst to join an application development team supporting a major customer loyalty transformation initiative. This individual will play a key role in ensuring the quality of customer-facing and enterprise applications across web, mobile, Salesforce, and backend systems. The immediate priority is manual quality assurance and web application testing, with opportunities to contribute to the long-term transition toward automated testing.
Key Responsibilities
- Perform comprehensive manual and functional testing across web, mobile, and enterprise applications.
- Develop, document, and execute detailed test cases, test scenarios, and test plans based on business and technical requirements.
- Support quality assurance activities for a major customer loyalty platform transformation.
- Conduct extensive testing of web applications and customer-facing digital experiences.
- Support testing of mobile applications across various devices and operating environments.
- Validate integrations between applications, including Salesforce and backend or enterprise services.
- Perform API and backend testing as required.
- Identify, document, prioritize, and track defects through resolution in Jira.
- Partner closely with developers, business analysts, project managers, architects, and other members of the application team.
- Participate throughout the software development lifecycle to ensure requirements are testable.
- Contribute to the transition from manual testing toward automated testing.
Required Qualifications
Education: Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent professional experience.
Experience: Mid-to-senior-level professional experience in Quality Assurance or Software Testing, with a strong background in manual and functional testing.
Technical Skills: Significant experience testing web-based applications, creating detailed test cases, and tracking software defects. Familiarity with Agile delivery environments and Jira is required.
Preferred Qualifications
- Experience with QA automation and test development using Playwright and TypeScript.
- Experience with BrowserStack, Appium, or similar mobile automation frameworks.
- Familiarity with Salesforce application or integration testing.
- Experience helping an organization transition from manual testing toward automation.
- Prior experience in the hospitality, restaurant, retail, or loyalty industries.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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