RESPONSIBILITIES:
Kforce has a client that is seeking an Associate Telecommunications Analyst in East Stroudsburg, PA.
Summary:
The Associate Telecom Analyst supports day-to-day telecommunications operations across multiple healthcare sites. The candidate assists with VoIP and PBX maintenance and basic troubleshooting. This person provides first-level support and escalates complex issues as needed.
Job Duties:
* Performs routine checks on telecom systems
* Assists with VoIP and PBX configurations; Additionally able to oversee small scale telecommunication projects
* Responds to user support requests and resolve basic issues
* Maintains inventory of telecom equipment
* Documents support activities and escalate issues
REQUIREMENTS:
* Bachelor's degree in related field
* 1- 4 years of related work experience
* Strong knowledge foundation of telecommunications fundamentals
* Good communication and customer service skills
* Ability to follow procedures and escalate issues
* Experience with Cisco CUCM and Unity
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITAQG2185483
- Posted 1 day ago
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