Search Jobs | Dice.com

286 results (17 new)

Group by company

IT Service Desk Analyst II

Accede Solutions Inc

Englewood, Colorado • Today

Easy Apply

Contract

30 - 35

IT Service Desk Analyst

Accede Solutions Inc

Englewood, Colorado • Today

Easy Apply

Contract

30 - 35

Service Desk Analyst II - IntelliScript (Remote)

Milliman IntelliScript

Remote or Brookfield, Wisconsin • Today

Full-time

USD 54,900.00 - 97,865.00 per year

IT Support Technician II

Garney Construction

Englewood, Colorado • Today

Full-time

USD 28.85 - 38.46 per hour

Tier II Help Desk Technician

ASM Research

Remote • Today

Full-time

IT Technician III - Mobility Support Desk

EchoStar Corporation

Englewood, Colorado • Today

Full-time

USD 58,656.00 - 71,050.00 per year

Director II, Information Technology, Global Logistics

Arrow Electronics, Inc.

Denver, Colorado • Today

Full-time

USD 204,800.00 - 316,250.00 per year

System Analyst II

EchoStar Corporation

Englewood, Colorado • Today

Full-time

USD 72,400.00 - 103,400.00 per year

IT Systems Engineer II (Clearance Required)

Sierra Space Corporation

Centennial, Colorado • Today

Full-time

USD 87,156.00 - 119,839.50 per year

Associate Manager IT Service Delivery

Harris

Remote or North Carolina • Today

Full-time

USD 50,000.00 - 80,000.00 per year

IT Support Technician II

Beehive Industries

Englewood, Colorado • Today

Full-time

USD 75,000.00 - 92,000.00 per year

IT Service Delivery Center of Excellence Manager

Guild

Remote • Today

Full-time

USD 94,882.00 - 136,096.31 per year

Digital Employee Experience Senior Engineer, IT Client Services

Cardinal Health

Remote • Today

Full-time

USD 89,000.00 - 139,920.00 per year

IT Business Relationship Director, Americas

International Rescue Committee

Remote • Today

Full-time

USD 132,000.00 per year

Level II IT Technician

TeamLogic of Colorado Springs

Remote or Hybrid in Colorado Springs, Colorado • 28d ago

Full-time

60000 - 70000

IT Network Engineer II - 936

Quantinuum

Broomfield, Colorado • Today

Full-time

Compensation information provided in the description

IT Systems & QA Analyst II (Remote)

Nicklaus Children's Hospital Careers

Remote or Miami, Florida • 2d ago

Full-time

Systems Analyst II

Apex Systems

Remote • Today

Easy Apply

Full-time

$35 - $40 per hour

Information Security Specialist-Analyst II/Information Solutions

Medical University of South Carolina

Remote or South Carolina • Today

Full-time

USD 28.00 per hour

IT Asset Manager

Takeda pharmaceutical

Remote or St. Louis, Missouri • Today

Full-time

USD 120,000.00 - 135,000.00 per year

IT Support Specialist

6sense

Remote • Today

Full-time

USD 73,577.25 - 103,913.30 per year

IT Site Reliability Engineer II - Data Platforms - Remote

UNFI

Remote or Providence, Rhode Island • Yesterday

Full-time

IT Systems Engineer II

Thumbtack

Remote • Today

Full-time

USD 145,400.00 - 188,100.00 per year

IT Design Architect II

VC3, Inc

Remote • Today

Full-time

IT Administrator

Loft Orbital Solutions

Golden, Colorado • Today

Full-time

USD 110,000.00 - 140,000.00 per year

IT Systems Administrator

Slate Auto

Remote or Michigan • Today

Full-time

Tech Support Agent II

Kforce Technology Staffing

Remote or Dallas, Texas • Today

Contract

$23 - $28 hourly

Cloud Infrastructure Engineer (Enterprise Information Technology Engineer I/II)

City of San Jose

Remote or San Jose, California • Today

Full-time

USD 134,643.60 - 164,062.08 per year

Privacy Engineer II (Remote) - WashU IT

Washington University School of Medicine

Remote or St. Louis, Missouri • Today

Full-time

USD 65,900.00 - 112,700.00 per year

Sr. IT Support Specialist - PST only

Dexter Technologies

Remote • 5d ago

Easy Apply

Full-time

Depends on Experience

Job Details

Skills

ITIL
CompTIA A+
Microsoft 365
LAN
Networking fundamental

Summary

Position Details:

Job Title: IT Service Desk Analyst II
Location: Englewood, CO 80112 (100% Onsite)
Duration: 6+ Month Contract

Job Title
IT Service Desk Analyst II
Reports To
Director of IT Infrastructure

Job Overview
The IT Service Desk Analyst II is responsible for providing technical support to end users, troubleshooting hardware, software, and network-related issues. This role serves as an escalation point for complex IT issues while also assisting with inventory and asset management to ensure proper tracking and deployment of IT resources. The ideal candidate has strong problem-solving skills, experience with IT service management (ITSM) tools, and a solid foundation in Windows, macOS, and Microsoft 365 administration.

Essential Responsibilities and Duties
· Provide technical support, resolving escalated IT issues from junior support members.
· Support Microsoft Windows and Apple macOS operating systems, as well as enterprise applications.
· Troubleshoot and resolve software, hardware, and network-related issues, escalating to higher-level teams when necessary.
· Manage IT service requests and incidents through an ITSM system (e.g., Jira, ServiceNow, ServiceDesk Plus, FreshDesk).
· Install, configure, maintain, and support desktop/laptop systems, peripherals, and mobile devices.
· Administer Active Directory, Microsoft 365, and enterprise applications, including user account management, permissions, and security policies.
· Assist in setting up new workstations, hardware deployments, and software rollouts.
· Maintain accurate records in the IT asset management system, ensuring all IT equipment is properly tracked and assigned.
· Assist with inventory control, procurement, and disposal of IT assets.
· Ensure compliance with IT security policies, data protection standards, and best practices.
· Provide end-user training on common IT systems and troubleshooting best practices.
· Work closely with IT infrastructure and security teams to improve system stability and compliance.
· Participate in IT projects related to system improvements, migrations, and deployments.
· Other duties as assigned.

Qualifications
Education & Experience
· High school diploma or GED required
· Minimum of 3 years of experience in IT support, helpdesk, or service desk environments.
· Experience working with IT Service Management (ITSM) tools such as Jira, ServiceNow, ServiceDesk Plus, FreshDesk, or similar platforms.

Technical Skills
· Proficiency in troubleshooting and supporting:
· Microsoft Windows and Apple macOS operating systems
· Microsoft 365 Admin Center, Exchange Online, and Active Directory
· Networking fundamentals (LAN, wireless networking, VPN, TCP/IP)
· Printers, mobile devices, and other peripherals
· Experience in IT asset management, inventory tracking, and procurement processes.
· Knowledge of virtualization, backup & recovery solutions, and IT security best practices is a plus.
· Exposure to Microsoft Azure, Entra ID, and AutoPilot is a plus.
Certifications (Preferred but Not Required)
· CompTIA A+
· ITIL Certification
· Microsoft 365 Certified

Soft Skills
· Strong analytical and problem-solving abilities.
· Excellent verbal and written communication skills.
· Strong customer service orientation, with the ability to handle multiple tasks in a fast-paced environment.
· Ability to work independently and collaboratively as part of a team.

Work Environment
This job operates in both a professional office and a distribution environment. This role routinely uses standard office equipment such as computers, phones and copy machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to clearly communicate with individuals internal and external to the organization. The employee frequently is required to move about the building. The employee is required to have close visual acuity to perform activities such as setting up computer terminals, viewing screens and reading manuals. The employee may be required to lift up-to 50 lbs. by themselves.

Position Type/Expected Hours of Work
This is a full-time position with the typical business hours. It may reasonably require additional hours during the week and weekend for urgent repairs or routine maintenance; specific requirements will be determined with Manager. Occasional remote work may be allowed.

Travel
Less than 5% of overnight travel.

If this opportunity aligns with your experience and interests, I'd be happy to discuss the role in more detail.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX187e79
Position Id: 9137656
Posted 18 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Akash Tripathi

Recruiter @ Accede Solutions Inc

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Service Desk Analyst

Englewood, Colorado

•

Today

Title: IT Service Desk Analyst II Duration: 6 Months Location: Englewood, CO 80112 Job Overview The IT Service Desk Analyst II is responsible for providing technical support to end users, troubleshooting hardware, software, and network-related issues. This role serves as an escalation point for complex IT issues while also assisting with inventory and asset management to ensure proper tracking and deployment of IT resources. The ideal candidate has strong problem-solving skills, experience wit

Easy Apply

Contract

30 - 35

IT Analyst - Tier 2 Technical Support

New York

•

Today

IT Analyst - Tier 2 Technical Support - Permanent - New York City, NY- $90,000 - $105,000 The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position. The end client is unable to sponsor or transfer visas for this position; all parties authorized to

Easy Apply

Full-time

USD 90,000.00 - 105,000.00 per year

IT Field Technician

Colorado Springs, Colorado

•

Today

Job ID: 2618302 Location: Colorado Springs, CO, US Date Posted: 2026-10-22 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: TS/SCI Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Service Desk Field Technician onsite in Colorado Springs. The Service Desk Field Technician serves as the frontline technical support professional for the or

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Lead

District of Columbia

•

Today

GovCIO is currently hiring for a Service Desk Lead oversees daily IT support operations, manages service desk staff, ensures timely ticket resolution, maintains service levels, and drives continuous improvement using ITIL and ServiceNow. The Service Desk Lead is a front-line operations leader who ensures fast, high-quality end user support across Tier 1 and Tier 2 in a secure, mission focused ITSM environment. Team is split between five (5) regional data centers. This role sets the tone for ser

Full-time

USD 130,000.00 - 160,000.00 per year

Job Details

Skills

ITIL
CompTIA A+
Microsoft 365
LAN
Networking fundamental

Summary

Position Details:

Job Title: IT Service Desk Analyst II
Location: Englewood, CO 80112 (100% Onsite)
Duration: 6+ Month Contract

Job Title
IT Service Desk Analyst II
Reports To
Director of IT Infrastructure

Job Overview
The IT Service Desk Analyst II is responsible for providing technical support to end users, troubleshooting hardware, software, and network-related issues. This role serves as an escalation point for complex IT issues while also assisting with inventory and asset management to ensure proper tracking and deployment of IT resources. The ideal candidate has strong problem-solving skills, experience with IT service management (ITSM) tools, and a solid foundation in Windows, macOS, and Microsoft 365 administration.

Essential Responsibilities and Duties
· Provide technical support, resolving escalated IT issues from junior support members.
· Support Microsoft Windows and Apple macOS operating systems, as well as enterprise applications.
· Troubleshoot and resolve software, hardware, and network-related issues, escalating to higher-level teams when necessary.
· Manage IT service requests and incidents through an ITSM system (e.g., Jira, ServiceNow, ServiceDesk Plus, FreshDesk).
· Install, configure, maintain, and support desktop/laptop systems, peripherals, and mobile devices.
· Administer Active Directory, Microsoft 365, and enterprise applications, including user account management, permissions, and security policies.
· Assist in setting up new workstations, hardware deployments, and software rollouts.
· Maintain accurate records in the IT asset management system, ensuring all IT equipment is properly tracked and assigned.
· Assist with inventory control, procurement, and disposal of IT assets.
· Ensure compliance with IT security policies, data protection standards, and best practices.
· Provide end-user training on common IT systems and troubleshooting best practices.
· Work closely with IT infrastructure and security teams to improve system stability and compliance.
· Participate in IT projects related to system improvements, migrations, and deployments.
· Other duties as assigned.

Qualifications
Education & Experience
· High school diploma or GED required
· Minimum of 3 years of experience in IT support, helpdesk, or service desk environments.
· Experience working with IT Service Management (ITSM) tools such as Jira, ServiceNow, ServiceDesk Plus, FreshDesk, or similar platforms.

Technical Skills
· Proficiency in troubleshooting and supporting:
· Microsoft Windows and Apple macOS operating systems
· Microsoft 365 Admin Center, Exchange Online, and Active Directory
· Networking fundamentals (LAN, wireless networking, VPN, TCP/IP)
· Printers, mobile devices, and other peripherals
· Experience in IT asset management, inventory tracking, and procurement processes.
· Knowledge of virtualization, backup & recovery solutions, and IT security best practices is a plus.
· Exposure to Microsoft Azure, Entra ID, and AutoPilot is a plus.
Certifications (Preferred but Not Required)
· CompTIA A+
· ITIL Certification
· Microsoft 365 Certified

Soft Skills
· Strong analytical and problem-solving abilities.
· Excellent verbal and written communication skills.
· Strong customer service orientation, with the ability to handle multiple tasks in a fast-paced environment.
· Ability to work independently and collaboratively as part of a team.

Work Environment
This job operates in both a professional office and a distribution environment. This role routinely uses standard office equipment such as computers, phones and copy machines.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to clearly communicate with individuals internal and external to the organization. The employee frequently is required to move about the building. The employee is required to have close visual acuity to perform activities such as setting up computer terminals, viewing screens and reading manuals. The employee may be required to lift up-to 50 lbs. by themselves.

Position Type/Expected Hours of Work
This is a full-time position with the typical business hours. It may reasonably require additional hours during the week and weekend for urgent repairs or routine maintenance; specific requirements will be determined with Manager. Occasional remote work may be allowed.

Travel
Less than 5% of overnight travel.

If this opportunity aligns with your experience and interests, I'd be happy to discuss the role in more detail.

Dice Id: RTX187e79
Position Id: 9137656
Posted 18 hours ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Contact the job poster

Akash Tripathi

Recruiter @ Accede Solutions Inc

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

IT Service Desk Analyst

Englewood, Colorado

•

Today

Easy Apply

Contract

30 - 35

IT Analyst - Tier 2 Technical Support

New York

•

Today

Easy Apply

Full-time

USD 90,000.00 - 105,000.00 per year

IT Field Technician

Colorado Springs, Colorado

•

Today

Full-time

USD 40,001.00 - 80,000.00 per year

Service Desk Lead

District of Columbia

•

Today

Full-time

USD 130,000.00 - 160,000.00 per year