Job#: 3054065 Job Description: OTM Lead Technical Analyst
Location: Cleveland, Ohio (Onsite)
Role Overview
This position is for a functional lead with technical capabilities, focused on the organization's rollout of Oracle Transportation Management (OTM). The role involves leading the support for software-as-a-service (SaaS) and enterprise-wide applications, ensuring systems run efficiently. The ideal candidate will translate business requirements into OTM solutions, configure the system to support transportation workflows, and provide strategic advice to management. Relocation assistance is available for this onsite position.
Key Responsibilities
- Lead the support for SaaS and enterprise-wide applications, providing guidance on configuration and design.
- Translate business requirements into OTM solutions and configure the system to solve transportation-related business problems.
- Understand transportation operations and supply chain processes to drive data quality for internal planning.
- Manage the data loading process and approve governance standards for data structures.
- Lead and mentor the team responsible for training users, setting up user access, and building reports.
- Provide strategic recommendations for application development and system standards.
- Collaborate with cross-functional technical teams and external vendors to ensure support for enterprise-wide applications.
Required Qualifications
- 6+ years of experience in enterprise-wide software support, with significant hands-on experience with Oracle Transportation Management (OTM).
- Experience managing SaaS and enterprise-wide systems.
- Knowledge of how to configure OTM to support business transportation workflows.
- Ability to develop and review complex custom queries using reporting tools.
- Experience leading teams and overseeing database management.
- Excellent analytical, problem-solving, communication, and interpersonal skills.
- Bachelor's degree in Computer Science or Information Technology, or in lieu of a degree, at least 9 years of relevant experience.
- Must be legally authorized to work in the country of employment without requiring sponsorship now or in the future.
Preferred Qualifications
- Experience leading or supporting multiple OTM implementations across diverse transportation networks.
- Advanced knowledge of transportation management best practices, freight optimization, and carrier management.
- Experience designing and supporting integrations between OTM and other enterprise applications (e.g., ERP, WMS), including knowledge of Oracle Integration Cloud (OIC).
- Familiarity with BI Publisher reporting, dashboard concepts, and APIs for future-state integrations.
- Certifications in ITIL, Microsoft, and/or Oracle.
Technical Skills
- System Configuration
- Software Development Lifecycle (SDLC) Methodology
- Cloud Technologies & Platforms
- Data Analysis and Modeling
- Data Warehousing & ETL Processes
- Reporting Tools
- Systems Security & Access Control
Work Environment
- This position requires approximately 10% domestic travel, with occasional travel to Canada possible.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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