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Department Summary:Are you passionate about improving business processes and helping government sponsors solve complex enterprise challenges in innovative ways? Do you thrive in a collaborative environment and want your work to serve the public good? The MITRE Organizational and Operational Performance department may be the right place for you.
The Organizational and Operational Performance department in MITRE's Modeling and Analysis division are subject matter experts in process engineering, business architecture and innovation, data analysis, and enterprise transformation. We apply process engineering best practices, proven processes, frameworks, and other methodologies to address our sponsors most critical mission challenges.
Our work extends beyond process improvement alone. We integrate with complementary capabilities such as strategy, performance management, organizational change, social and behavioral science, and other engineering disciplines to drive meaningful and lasting enterprise transformation.
Roles & Responsibilities:- Lead or support projects that improve business processes, streamline operations, increase capacity, and align work with mission goals.
- Help sponsors build new capabilities, assess how their organizations operate, and recommend whether they need targeted improvements or broader enterprise transformation.
- Work with related teams in strategy, performance management, organizational change, social and behavioral science and workforce planning to make improvements effective and sustainable.
- Advise government sponsors on common barriers to innovation, such as organizational complexity, legacy systems, workforce adoption, risk concerns, and governance constraints, and help develop practical solutions.
- Use AI/ LLM to strengthen analysis, improve the quality and speed of deliverables, and identify opportunities for innovation and better outcomes.
- Create and share reusable methods, frameworks, playbooks, and other tools that can be used across projects to improve efficiency and impact.
- Contribute to division and department initiatives that expand MITRE's process improvement impact across the enterprise and with sponsors.
Basic Qualifications:- Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years' experience; or equivalent combination of related education and work experience.
- 8+ years of experience in local, state, or federal government client-facing advisory role.
- Bachelor's degree in Engineering, Technology Management, Business, or other related disciplines.
- Documented success with process modeling, business architecture modeling, design thinking, journey mapping, stakeholder interviews, or other core process engineering related capabilities.
- Experience with MS Visio MSOSA or other business process modeling applications
- Experience leading small teams.
- Experience in project-based work.
- Must have an active Top Secret/SCI U.S Government issued Security Clearance.
- This position requires a minimum of 50% hybrid on-site
Preferred Qualifications: - Graduate degree in Engineering Management, Technology Management, Management Sciences, Business Innovation, Business Administration, Engineering, or other related disciplines.
- Lean Six Sigma, Certified Business Analysis Professional, and/or other process related credentials.
- Experience with intelligent automation software, operational improvements, benefits delivery, and fraud reduction.
- Experience as a thought leader regarding business process innovation or enterprise transformation, such as speaking at conferences, publishing in professional journals, leadership position in professional organization, conducting research, and/or teaching.
- Experience in engaging with and delivering work products to senior executives.
This requisition requires the candidate to have a minimum of the following clearance(s):Top Secret/SCI
This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):Top Secret/SCI
Salary compensation range and midpoint:$146,400 - $183,000 - $219,600 Annual
Work Location Type:Hybrid
Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.
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