RESPONSIBILITIES:
Kforce has a client that is seeking a Service Desk Technician in Fort Worth, TX.
Duties:
* Service Desk Technician will provide Level 1 and Level 2 technical support to end users
* Troubleshoot Windows-based systems, hardware, software, and connectivity issues
* Support Microsoft 365 applications and general desktop environments
* Respond to user requests and resolve technical issues in a timely, customer-focused manner
* As a Service Desk Technician, you will document incidents, resolutions, and support activities
* Escalate complex technical issues when appropriate
REQUIREMENTS:
* 2-3 years of Service Desk, Help Desk, Desktop Support, or similar IT support experience
* Hands-on experience troubleshooting Windows environments and Microsoft 365 applications
* General knowledge of hardware, software, and common IT support processes
* Strong customer service and communication skills
* Ability to prioritize multiple support requests and troubleshoot issues independently
* Entry- to mid-level technical background with a willingness to learn and grow
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: kforcecx
- Position Id: ITWQG2192748
- Posted 9 hours ago
